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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,557 Reviews

1,557 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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September 11, 2022

I am always pleased with the promptness and professionalism of the service department. I will be happy to continue using them. More

by wbridge3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive review! We are thrilled to know you will continue to choose Thomas Dodge Chrysler Jeep of Highland for all your servicing needs.

September 10, 2022

Jennifer was awesome! She helped me set up an appointment and helped me through the process of getting maintenance done on my car. My husband always did this but he recent More

by Almasy66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 12, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. Our Service Team strives to provide each customer with the best 5-star experience, so it's great to learn that our patience and understanding were well received. We appreciate your business at Thomas Dodge Chrysler Jeep of Highland and are here to guide you through your automotive needs!

September 09, 2022

The service that I received was great. Christina was her professional and pleasant self. I was taking care of by her as usual. More

by Chitownjdm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thomas Dodge Chrysler Jeep of Highland is happy to learn that we provided you with professional and pleasant service. Thank you for your five-star review.

September 09, 2022

I was greeted promptly by Paul Nelson the service adviser. He checked me in quickly and informed me that there might be a bit of a delay as they had become busy. I had been there the day before for r More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier is always friendly
Sep 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Stuart, thank you for the positive review. Thomas Dodge Chrysler Jeep of Highland is glad to see that you enjoyed our accommodations while waiting. Our Service Team makes it their goal to get your vehicle serviced in a timely manner, even during delays. We were more than happy to get you and your car back on the road safely. We appreciate your business. Please reach out to us if you need any further assistance.

September 09, 2022

Everything is top notch here especially in the service department. They really listen and take care of their customers. More

by GOLAYDOWN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi! Thank you for the amazing 5-star review! We appreciate our customers and desire to ensure that the services received here at Thomas Dodge Chrysler Jeep of Highland are top-notch across the board. Please let us know if there is anything more we can assist you with! In the meantime, thank you for your business, and have a great day!

September 09, 2022

Thank you for the great job which done to my Jeeb really appreciated that. Thanks again More

by Eliasabuelizam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Flanagan
Sep 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for entrusting us with your Jeep! Thomas Dodge Chrysler Jeep of Highland is always happy to help.

September 08, 2022

I came in for an oil change and got exactly that. Service technician was extremely pleasant More

by Bdsmith6391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit. We hope you continue to choose us for all your automotive needs. Take care.

September 08, 2022

I had a pleasant experience with the service department. My wait was not too excessive. More

by wbridge3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, it is our pleasure to have provided you with a pleasant experience with our Service Department here at Thomas Dodge Chrysler Jeep of Highland. We hope to have the pleasure of providing that to you again for any future automotive needs.

September 08, 2022

Paul Nelson took care of me during my visit. He quickly checked me in and had my services performed quickly. The service department always does a great job and is very efficient. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Stuart! Thank you very much for taking the time to visit us here at Thomas Dodge Chrysler Jeep of Highland! It is the pleasure of our team to provide quality service without all the wait! Thank you so much for the amazing review and we look forward to working with you again in the near future.

September 07, 2022

Thomas Ford has the best team in every department. Sales representative Ashley is Amazing. She went above and beyond to help me out. The service department Jennifer was right there to answer my ever More

by Bidochkapamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Sep 07, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for such a stellar 5-star review! Our Sales Team at Thomas Dodge Chrysler Jeep of Highland is grateful to have assisted you regarding your specific needs. The individual service you received from our Service Team is top-notch and allowed you to feel comfortable. We pride ourselves in making sure you are completely satisfied. Thank you for your time and business and let us know how we can serve you in the future!

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