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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,557 Reviews

1,557 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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September 29, 2022

Paul does an exceptional job at greeting and taking care of his customers (Jami and Kelli have helped me in the past, and they are amazing too). The service department was super busy during my recent visit, More

by Liset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Liset, Thomas Dodge Chrysler Jeep of Highland is happy to know that you had an exceptional encounter with our Service Team. We are very grateful to you for leaving a great review. It made us happy that we could return your car sooner than expected.

September 29, 2022

Christina was a great help and was very professional. Thank you for your help and explaining things well.. More

by Ehawkins667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
Sep 30, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Your review made our day about how helpful and professional our staff was to explain everything to you. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland. Stop by anytime to see us!

September 26, 2022

Was able to get vehicle fixed quicker than expected. Kept me informed of the issues. More

by verb454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Communication is key here at Thomas Dodge Chrysler Jeep of Highland. Our diligent Service Team knows that keeping you informed during your dealership experience is important. Thank you for choosing us for all your automotive needs.

September 26, 2022

Wonderful people and very friendly I highly recommend…Paul took great care of me and my vehicle..thank you so much More

by Johunter420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate the great rating and feedback! We look forward to meeting your needs again in the future here at Thomas Dodge Chrysler Jeep of Highland.

September 24, 2022

The staff as usual very friendly and accommodating. Took care of my battery needs right away. More

by labloverkjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

It is our Service Teams' pleasure to have provided you with a friendly and accommodating experience while visiting for your vehicle's battery needs. Let us know if there is anything else we can assist you with here at Thomas Dodge Chrysler Jeep of Highland.

September 24, 2022

They were friendly and explained what was done and what was found.to be wrong with my Jeep. They explained the additional problem and the solution. He even came in with the old part to show me where it was More

by Ozzie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier after work done.
Sep 25, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are delighted to read that our Service Team provided you with great service and fixed your problem. If we can assist you with any future needs please don't hesitate to reach out to us here at Thomas Dodge Chrysler Jeep of Highland.

September 23, 2022

Job well done. The only thing I was perplexed about is why the airbag light wasn't reset. More

by Marcusb118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your positive review. We take on board your feedback about the airbag light. If there is anything else you need then please contact us at Thomas Dodge Chrysler Jeep of Highland.

September 22, 2022

Very good service! Would highly recommend! That’s a lot of words! What else?! Good! More

by paulobrinas
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Your review made our day, Paulo, and it was a delight to provide you with a great experience. Keep our Service Team in mind for all your maintenance needs.

September 21, 2022

Jennifer is VERY GOOD! !! She is a great addition to the business. She is very professional and keeps the Custoner well aware of the issues of their vehicle. Trustworthy More

by tabarnes30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 22, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your positive five-star review. We are delighted to know our professional Service Team did an excellent job keeping you informed on the status of your vehicle during your service visit. If we can be of any future assistance, please do not hesitate to contact us at Thomas Dodge Chrysler Jeep of Highland.

September 21, 2022

As always staff friendly and accommodating Went with a problem that Judy popped up and they took care of it immediately More

by labloverkjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland is overjoyed to earn this review because you had a sincere experience with us. Much obliged for your offering this feedback. We look forward to seeing you again.

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