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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,555 Reviews

1,555 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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October 06, 2022

Always goes out of their way to take care of the customer. Very responsive and pleasant to deal with. More

by bruce33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Bruce, we strive to provide top-tier service to all of our customers, and we're glad you experienced that. We look forward to seeing you back to Thomas Dodge Chrysler Jeep of Highland again in the future!

October 06, 2022

I made an appointment. Jamie as the service representative took very good care of me as always. I was truly glad to see the Chrysler family and they did well by me thanks t More

by Maria1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Maria, we can't thank you enough for being a loyal customer of us and it is a pleasure to take care of you for your scheduled appointment. Keep our Service Department in mind for all future automotive needs at Thomas Dodge Chrysler Jeep of Highland.

October 05, 2022

Great and fast quality service. Paul was awesome. I highly recommend this place! In and out for sure. More

by KW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. We would like to take the time to thank you for sharing your great 5-star review and strong recommendation of our dealership. We are happy to know that our Service Team at Thomas Dodge Chrysler Jeep of Highland provided you with a professional visit and got you back out on the road in a timely manner. We look forward to working with you again.

October 05, 2022

No waiting. good service. Once I was there, they attended to me right away and very kindly More

by Ncervantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello there, it makes us happy to take you in right away providing you with a great experience. Thank you for working with our Service Team here at Thomas Dodge Chrysler Jeep of Highland.

October 05, 2022

Same service guy every time. Rude. Belittles women. Speaks to them like they’re little kids. Doesn’t tell you what’s wrong with vehicles. Smart xxx comments. Horrible service! Gr More

by YETTSON99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I would appreciate the chance to speak with you regarding your recent interactions with our Service Team. When you have a moment, please feel free to reach out to me so that we can discuss your feedback. I look forward to connecting with you. Thank you, Jimmy Thomas 219-924-6100

October 05, 2022

I was taking care of as always by Christiana. Since my vehicle would take most of the day, she got me a ride home and a return ride to get my vehicle. It was much appreciated. More

by Chitownjdm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland is thankful for this positive review of your recent service visit. We are so glad you enjoyed your time with us. Have a great day.

October 04, 2022

I wrote a review yesterday on my service. It seems there was problem with my rating of one of your employees. I gave Jamison a 5 star rating. He has been the only one we've been happy with la More

by tammybryant310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Tammy, Thank you for your positive review and we appreciate your clarification. If there is anything else you need then please contact us at Thomas Dodge Chrysler Jeep of Highland.

October 03, 2022

Took the truck the night before, for a 9:30am appt because I work. Never got a call the next day about the truck. I called and was informed they couldn't get to it until the following day. They were s More

by tammybryant310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Tammy, Thank you for taking the time to share your review. Your satisfaction is very important to us and I would appreciate the opportunity to address your experience with our Service Department. Would you kindly contact me at your convenience? Best, Jimmy Thomas 219-924-6100

September 29, 2022

Paul does an exceptional job at greeting and taking care of his customers (Jami and Kelli have helped me in the past, and they are amazing too). The service department was super busy during my recent visit, More

by Liset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Liset, Thomas Dodge Chrysler Jeep of Highland is happy to know that you had an exceptional encounter with our Service Team. We are very grateful to you for leaving a great review. It made us happy that we could return your car sooner than expected.

September 29, 2022

Christina was a great help and was very professional. Thank you for your help and explaining things well.. More

by Ehawkins667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
Sep 30, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Your review made our day about how helpful and professional our staff was to explain everything to you. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland. Stop by anytime to see us!

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