Back

Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,555 Reviews

1,555 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Sort by
October 19, 2022

Brian immediately found the the problem and took care of it, no questions asked. Always gives the best service. More

by bruce33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Bruce, our Service Team is so glad that you had a great experience with us here at Thomas Dodge Chrysler Jeep of Highland. Thank you for this terrific review and for allowing us to serve you.

October 17, 2022

Kristen is always awesome really cares about her customers and provides wonderful communication and updates More

by Beckant39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, our staff likes to communicate to provide them with updates because we truly care about each customer. Making sure that you will always have a wonderful experience. Thanks so much for being a part of the Thomas Dodge Chrysler Jeep of Highland family.

October 16, 2022

Jennifer ese really good. I will be coming for all services relates issues. Thank you. More

by FF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Oct 19, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thanks so much for the wonderful review! It delights us to know that our Service Team was so professional here at Thomas Dodge Chrysler Jeep of Highland! We had a great time working with you and hope to see you again!

October 15, 2022

I was charged for something I was not Informed about. Every time I come here my oil price changes and gos up. I got an email about a service my car needs I guess cus no one told me my car needs to be ser More

by AKLEENSLATE
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
N/a
Oct 18, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I would really appreciate the chance to speak with you regarding your interaction with our Service Department about the overall fees for your vehicle's maintenance. Please contact me at your earliest convenience. Thank you, Jimmy Thomas 219-924-6100

October 14, 2022

Great service, explained in detail what the problem was and the repair cost. completed everything faster than expected. Paul the service rep was very knowledgeable on the repair, how long it would take an More

by bankredhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland strives to provide the best possible service and go the extra mile to provide great customer service. We are pleased to read your repair work was faster-than-expected and knowledgeable. Thank you for your business!

October 14, 2022

The service center was excellent with the quick service work, all the people that works the service center was very knowledgeable in there task. I always get great customer service when I come to Thomas Do More

by mlydick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Flanagan 5-STAR. Service Center
Oct 17, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We cannot thank you enough for taking the time to write this thoughtful review of your experience with us. It is rewarding to know our Service Team goes above and beyond to provide you with an efficient and prompt experience every time. Thank you for being a valued guest and for continually choosing us here at Thomas Dodge Chrysler Jeep of Highland. If you ever need further assistance, please feel free to contact us anytime. Have a terrific day.

October 13, 2022

Great customer service and courtesy. Their shuttle service was very thoughtful for customers needing a ride home. More

by symatthews2005
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. Your kind review is greatly appreciated. Thomas Dodge Chrysler Jeep of Highland is glad to learn that our Service Team offered great customer service and was courteous. We are happy to provide our customers with transportation while their vehicle is in service.

October 12, 2022

I was there for an oil change and tire rotation. I understand that I got there late and it would not be express service. Nonetheless, I was there waiting for 5 hours. I feel this is unacceptable and More

by Jfg_jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for sharing your review. I would like to speak with you about your service appointment for your oil change and tire rotation regarding your wait time. Please reach out to me directly when you have a moment to discuss this further. Sincerely, Jimmy Thomas 219-924-6100

October 10, 2022

Every time I come here I receive excellent service I am a satisfied customer thank you More

by missmarielu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we are so proud that you received an excellent service here at Thomas Dodge Chrysler Jeep of Highland. Thanks so much for allowing us to serve you and for your business.

October 08, 2022

Thomas jeep was able to resolve my issues in a timely manner . I believe they treat everyone equally. More

by matutisr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Oct 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

It's our Service Team's pleasure to provide knowledgeable and professional service and to ensure all repairs are done in a timely manner. Thank you for taking the time to share your positive five-star review. If we can be of any future assistance, please don't hesitate to contact us here at Thomas Dodge Chrysler Jeep of Highland.

...
25
...