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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,555 Reviews
Call Service Center (219) 533-3126

1,555 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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November 18, 2022

Great service. The tech was honest. I was in and out. My braking system is improved. More

by GOTHRAVEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! We are so grateful for this spectacular rating. Come back and see us at Thomas Dodge Chrysler Jeep of Highland anytime.

November 16, 2022

I received my car in a timely manner. The service was excellent. I loved the complimentary Fruity water. More

by chastownsend1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave this great rating. It was our pleasure to provide a top-notch Thomas Dodge Chrysler Jeep of Highland experience. We hope you will come see us again in the future.

November 14, 2022

great place to buy and have your car serviced ! great people ! never had a problem with them ! More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Dan, thank you for your amazing five-star review. Nothing pleases us more than knowing our Sales and Service Teams repeatedly provide great service to our customers. If we can be of any future assistance, please don't hesitate to contact us at Thomas Dodge Chrysler Jeep of Highland.

November 10, 2022

Great place to have your car serviced. Very friendly and ask what they can do for you More

by bloom2509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, it brings us so much joy to know our team left you satisfied. You deserved to be treated with kindness. Thank you for your kind words and your review. If you need further assistance, please contact us here at Thomas Dodge Chrysler Jeep of Highland. Have a great day.

November 10, 2022

I would like to truly thank Paul the service tech and everyone that greeted me well they took very good care of my vehicle in May for sure that it was headache free I am so glad to be a part of the famil More

by Maria1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kubacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you so much for the amazing review. It is extremely pleasant to know our team was so welcoming and took great care of your vehicle. We are elated to have you as a part of the Thomas Dodge Chrysler Jeep of Highland family. For additional help, please contact us anytime. Have a wonderful day!

November 06, 2022

Took care of two of my vehicles with excellent service. They called me first before any work was done. My 2013 van runs like brand new. More

by blondie_2559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
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Nov 09, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! Here at Thomas Dodge Chrysler Jeep of Highland, we work diligently to ensure every customer receives excellent customer service. We are thrilled to read our Service Team went above and beyond to ensure your van is in tip-top shape! Please let us know if we can be of further assistance to you.

November 06, 2022

I had a scheduled oil change and was on a tight schedule and Service dept got me out in under an hour . Plus washed the vehicle . Outstanding!! More

by Petelisam5331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we understand that life can sometimes get busy. Our Service Team strives to get our guests in and out in a timely manner so that you can continue getting things done. Thank you for giving Thomas Dodge Chrysler Jeep of Highland a five-star review for your oil change along with a courtesy car wash.

November 05, 2022

Friendly fast and called to explain the situation before fixing the vehicle. I will return More

by elizabetgarcia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, our team is proud to provide you a friendly and fast service experience. Thank you kindly for this review of Thomas Dodge Chrysler Jeep of Highland.

November 04, 2022

service was completed on time and van was returned cleaner when returned service advisor was very helpful More

by torresdc2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there! Thank you so much for the superb 5-star review! We are honored that you allowed us to serve you for your maintenance needs. Our goal is your complete satisfaction, and it pleases us to know that we performed all repair services efficiently. Thank you again for choosing Thomas Dodge Chrysler Jeep of Highland and have a great day!

October 31, 2022

Have had my 2021 Grand Cherokee L in 3 times for electrical issues and start/stop problems. Was in last time a month ago and hoped issues addressed. A month later am coming back because start/stop n More

by George
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your experience with us here at Thomas Dodge Chrysler Jeep of Highland. George, our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience and I look forward to hearing from you. Sincerely, Jimmy Thomas 219-924-6100

Nov 07, 2022 -

George responded

Thanks for your reply. Am currently on vacation and will be back soon. Going to pick up my vehicle on Thursday. Start/stop back to working. Charged system and everything was in spec but we’ll see how long the charge lasts. Hopefully won’t have to come back in.

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