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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,555 Reviews
Call Service Center (219) 533-3126

1,555 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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February 09, 2023

Paul from the Service Department called and updated me in a timely manner. He let me know my car needed additional service and I appreciated his assessment. Great job, Paul. More

by MGM 59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We're glad you're happy with the way we do business here. Thank you for the five-star review of your recent visit. Please don't hesitate to reach out to us here at Thomas Dodge Chrysler Jeep of Highland in the future if you need any further auto-related assistance from our Service Team.

February 03, 2023

Always a pleasure to work with your team especially Jamie who takes the time to make sure everything is working well More

by wfarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

The Service Team here at Thomas Dodge Chrysler Jeep of Highland is excited to see your rating and review. Thank you for your visit and we hope to see you again.

February 01, 2023

Jamie, the service technician was a great help to my family and I taking care of my vehicle and making for sure that I was comfortable as I waited for my vehicle. Thanks for. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Maria, we appreciate your five stars and input. We're glad to learn that you are consistently impressed with our Service Team. Thank you so much for being one of our valued guests, and we look forward to your next visit at Thomas Dodge Chrysler Jeep of Highland.

January 31, 2023

Convenient, clean dealership with good service advisors and well trained mechanics. Service Manager Brian Gain and his Team are the best in Northwest Indiana and the Chicagoland area! More

by rjf482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave a positive rating and review for us at Thomas Dodge Chrysler Jeep of Highland. We're happy our Service Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2023

Best Service department in Northwest Indiana and the Chicagoland area. The Service Advisors and Service Manager treat you more like a friend than a customer! More

by rjf482
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, it's great to know that we provided you with such a positive experience here at Thomas Dodge Chrysler Jeep of Highland! Thanks for the 5 stars and we hope you continue to choose us for all your automotive needs. Our Service Department is always here to help. Take care.

January 30, 2023

Again a great day at the dealership I had a oil change and my tires rotated. While I waited in the showroom I enjoyed the free popcorn and coffee, the service adviser thanked me for coming in and informed More

by Jeep wrangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are grateful for your 5-star review of your oil change and tire rotation! We are thrilled that you enjoyed the free coffee and popcorn provided during your wait, and that your experience visiting us here at Thomas Dodge Chrysler Jeep of Highland went so smoothly. Thank you for being one of our valued guests, and we look forward to working with you again in the future.

January 28, 2023

Jennifer did an excellent job, great communication and worked with my warranty company to the most coverage possible!! More

by jwriii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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May 19, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the five-star rating, Jwriii. We hope to be of service to you again at Thomas Dodge Chrysler Jeep of Highland.

January 28, 2023

Dealership staff were professional and extremely helpfull. All my questions were answered. They also offered me a ride if I needed. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Gabe, thank you for the positive 5-star rating and for sharing your feedback about your experience at Thomas Dodge Chrysler Jeep of Highland. We're so glad that we met your expectations. Please let us know if there's anything else we can do for you. Enjoy the rest of your day.

January 27, 2023

Every thing was good no problem getting my car fixed and was provided a rental More

by Mario11lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are glad you enjoyed great experience working with our Service Team at Thomas Dodge Chrysler Jeep of Highland. Thank you for your positive review. We are here if you need any further assistance.

January 26, 2023

Excellent service and response time. ..Staff was very courteous and knowledgeable about services being done with my vehicle... More

by Diddy1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 27, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we appreciate you leaving our Service Department this amazing 5-star review. It's rewarding to learn that our Service Team was courteous and well-informed about the work being performed on your vehicle. We look forward to meeting your future automotive needs here at Thomas Dodge Chrysler Jeep of Highland.

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