Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Hi. my name is STAN STEWART. On 8/28/12 this dealership put a power steering hose on my 2005 SRT-10 RAM TRUCK. The hose failed again it (WAS NOT) the dealerships fault. I asked if I could take it to any do put a power steering hose on my 2005 SRT-10 RAM TRUCK. The hose failed again it (WAS NOT) the dealerships fault. I asked if I could take it to any dodge dealership because I live in Chicago IL and they said yes that any dealership would honor the Mopar part and labor. I than contacted SOUTH CHICAGO DODGE DEALERSHIP and asked the same. They agreed they would. It became a problem from the start with these guys. On the other hand THOMAS DODGE EMPLOYEE'S WENT ABOVE AND BEYOND to help me with a problem that they had nothing to do with. EVERYONE WAS EXTREMELY NICE AND MORE THAN HELPFUL. As I stated I live in CHICAGO and if I have another problem I'll (PUSH MY TRUCK) to THOMAS DODGE. I would RECOMMEND this dealership to anyone. I don't think that I'll by another dodge truck because I'M MORE THAN SATISFIED with my SRT-10:-) But my wife likes the dodge challenger:-) More

Kelli provided me with excellent customer service and she was very helpful an very knowledge. I would recommend Thomas Dodge to my family and friends too. was very helpful an very knowledge. I would recommend Thomas Dodge to my family and friends too. More

Joe is very knowledgable and the service is quick and clean. Their prives are very reasonable. It's the only place I go for my service needs. clean. Their prives are very reasonable. It's the only place I go for my service needs. More

Great people great deals. Very friendly. Fair priced. I have bought 4 car's from here and just a great experience. Very clean dealership nice selection of cars New and used to choose from. A++ place to do have bought 4 car's from here and just a great experience. Very clean dealership nice selection of cars New and used to choose from. A++ place to do business with. More

I would highly recommend this dealership. They are very courteous & helpful. They are efficient at getting the work done. They also come out and discuss with you what was done with your vehicle & make sure courteous & helpful. They are efficient at getting the work done. They also come out and discuss with you what was done with your vehicle & make sure you are happy with the work they do. More

On Monday afternoon I went in for an oil change. As they were checking in my car they explained my car was ready for a tune up, I have the "life time warranty" so I ageed to have the work performed and had were checking in my car they explained my car was ready for a tune up, I have the "life time warranty" so I ageed to have the work performed and had been having trouble on an occasion starting my car. I also needed to have my tires rotated and new wiper blades. On a previous visit the guys told me I needed new blades and didn't get them - what a dope I was. I figured I was going to be there a long time. It wasn't bad, maybe 90 minutes. I knew the car had been babied; tire rotation, oil change, blades, tune-up and they even washed my car! I love my car and they really do a great job! More

Took my truck in to have the front right tierod replaced, which took almost 2 weeks. When i pick up my truck it is still making grinding and clicking noises. So i give the truck right back, and now supposi which took almost 2 weeks. When i pick up my truck it is still making grinding and clicking noises. So i give the truck right back, and now supposivly the 4wheel drive junction ox and u joints r bad. Pick the truck up 10 days later and it's still not fixed right. So i give the truck back again, and i go pick the truck up for the 3rd time and 40 days later and make it about 2 miles down the road and more grinding noises. By the time i get back to the Dealership the front right tire is about to fall off the truck. So i have no faith in this dealerships ability to repair their vehicles. I will never take my truck here again. More

Brought in my 2003 Jeep Liberty for service and was very impressed with the setup of the service department. Was taken care of promptly and when I was called with an estimate for repair the problem was clea impressed with the setup of the service department. Was taken care of promptly and when I was called with an estimate for repair the problem was clearly described to me. They also reccommended some maintanance that I needed done without me asking for them to check. I have used independant shops in the past and I can easily see why the dealer is the way to go. After some research I found out about how the mechanics have to go to factory training every year and are factory certified to work on their brand of cars. Anyway, my Jeep got fixed and has been great ever since. More