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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,550 Reviews

1,550 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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September 26, 2018

Service time Kelli was very nice knew what she was doing knew my name from last time she is a hard worker Lucy to have her😀🎈🎈confirm I am not a dealership ? Wha More

by smihal53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for letting us know that your experience went so well and we'll be sure to let Kelli know about your shout-out. We appreciate your 5-stars and look forward to seeing you again.

September 25, 2018

Excellent The efficiency and level of service I received at Thomas Dodge is top quality. I am always thoroughly explained the details of my service and the work More

by DINGER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your five-star review! We are so glad to hear that we are worth the drive, and that our services have been outstanding for you. We look forward to continuing to take care of you and your vehicle in the future!

September 24, 2018

Very friendly and efficient!! I drive from Chicago IL to get service done for my truck, because this location always gives not only great service but friendly service as well. More

by sweetie331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thanks for sharing your service experience with us! If you should need anything else, please let us know. Best!

September 24, 2018

Good service Very good and timely service. Love the writers and Brian Gain. Kelly Henderson is also very good to work with. Price was quoted and was very reasona More

by labloverkjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your five-star review! It was our pleasure to be of service to you. We will certainly make sure to thank the team for their work. If there is anything else we can do for you, please reach out to us at any time!

September 23, 2018

very good Sal the service adviser was very helpful ,And understanding of My problem. He worked with My Insurance Adjuster . To help with the repairs needed. Sal More

by GVANNORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal
Sep 23, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the amazing review! We will be sure to thank Sal for making you feel welcomed and helping you throughout your visit. Let us know if there is anything else we can help you with. We look forward to your next visit!

September 21, 2018

Scheduled service The service I received was pleasant and fast ! I would definitely recommend anyone to get their vehicle serviced at Thomas CDJ in Highland, IN. I did More

by k_bailey1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We're pleased to learn that our service team has earned your recommendation. However, we're disappointed the same can't be said for our sales team. We are sorry about your sales experience, and we will work and talk to our staff about training. When you are ready to purchase a car then please come in and ask for Frank Kowalski, the General Manager. I will personally make sure you are taken care of. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

September 21, 2018

EXCELLENT SERVICE DEPARTMENT KELLI in service department is a Veteran asset to Thomas Dodge due to her Honest and very helpful and Knowledgeable about all types of vehicles. Alway More

by mtumidalsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to recognize Kelli! It's great to know that she has earned five-stars from you. She was happy to assist you. We look forward to serving you again in the future.

September 21, 2018

Oil Change Waited for an oil change for only an hour! That’s much improved from last year when I’d wait for over 2! They even gave me a free car wash. More

by vitara832001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you so much for your feedback. It means a lot to us. We appreciate your business and look forward to your next visit.

September 21, 2018

Both accomadating and efficient. Have been pleased with every visit. One visit was not scheduled, but I was quickly taken care of and of course put at ease. Waiting area is comfortab More

by SDARNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Truthfully speaking, I did not commit the names of everyone who helped me to memory. , Jesus (Jessie) Huerta III
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We're pleased to learn that we have earned your trust! Our service team is always happy to assist you and ensure that you are satisfied with your experience. We look forward to your next visit!

September 21, 2018

Best service center around The Service manager Mike was awesome. He called me and explained everything that was needed for my vehicle and did it when he said they would. It was More

by ShawnO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Shawn, We are happy to hear that your experience with our Service department was awesome! It's great to know that Mike provided you with great service. We value your business and look forward to seeing you again!

Sep 22, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Shawn, We are happy to hear that your experience with our Service department was awesome! It's great to know that Mike provided you with great service. We value your business and look forward to seeing you again!

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