Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Service Light Great explanations by staff & extremely quick service. Was told my car brought in on Friday morning wouldn’t be ready until Monday & given a rental. C Great explanations by staff & extremely quick service. Was told my car brought in on Friday morning wouldn’t be ready until Monday & given a rental. Car ended up ready that afternoon! More

always good never any problems Never have had a problem and I have had service here 12 times, Maintaining my RAM 1500 that I love. Sales AND Service people have all been good Never have had a problem and I have had service here 12 times, Maintaining my RAM 1500 that I love. Sales AND Service people have all been good More

Brakes Took in my Cherokee last minute before traveling for a family emergency. Sal said no problem. Unfortunately more wrong than just the brakes and rotors Took in my Cherokee last minute before traveling for a family emergency. Sal said no problem. Unfortunately more wrong than just the brakes and rotors. So he hooked me up with a loaner to make sure I got to travel with my fam, then when looking at a much pricier job, he and the tech took the time to try to clean the rusted back rotors, to save me from having to replace them as well... much appreciated!!! More

Service of my Jeep All were very courteous. I trust Thomas Dodge dealership with my vehicle knowing that the job is well done and completed on time. Excellent service. All were very courteous. I trust Thomas Dodge dealership with my vehicle knowing that the job is well done and completed on time. Excellent service. More

Heater box knock Recirculation door was binding up and knocking so brought the car in for service. I was greeted by Kelli who who saw me standing on the walk in servic Recirculation door was binding up and knocking so brought the car in for service. I was greeted by Kelli who who saw me standing on the walk in service area. She quickly processed and got me on my way. She called with an update confirming what the car needed and the cost. My vehicle was ready a few hours later and out front waiting for me. Thank you Kelli and service department More

Oil change and air conditioning fixed The vehicle was taken quickly and Sal listed to everything I wanted serviced and fixed, Sal explained to me how long would possibly take and returned The vehicle was taken quickly and Sal listed to everything I wanted serviced and fixed, Sal explained to me how long would possibly take and returned vehicle serviced and fixed with part replaced . More

Thank you The person who waited on me was extremely kind even opening up the door recommending to try coffee from the new coffee machine and it was tasty The person who waited on me was extremely kind even opening up the door recommending to try coffee from the new coffee machine and it was tasty More

Ok service overall Overall an ok business. Went there three separate times. Was told on my 2nd visit that I would have $500 off my next bill due to the complications an Overall an ok business. Went there three separate times. Was told on my 2nd visit that I would have $500 off my next bill due to the complications and circumstances of my car and its repairs. I requested to have the $500 dollars deducted from my bill, and was denied. I did try to get a signed statement but was told that I didn't need it, and that the discount would be honored, but it wasn't. More

Awesome Your service center employees are always courteous and informative. Great job!! Paul was really great and Kelly always is outstanding. Kelly has g Your service center employees are always courteous and informative. Great job!! Paul was really great and Kelly always is outstanding. Kelly has great customer service skills and an amazing attitude. More

Always great! Greeted promptly and was well taken care of by service department rep. Vehicle was serviced and inspected and washed before the representative returne Greeted promptly and was well taken care of by service department rep. Vehicle was serviced and inspected and washed before the representative returned with the bill and my keys. More