Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Service Came in for an oil change and without me asking i also had my recalls on my vehicle done. I was told i would have to make another appointment for my r Came in for an oil change and without me asking i also had my recalls on my vehicle done. I was told i would have to make another appointment for my recalls when i called to make my oil change appt. More

Sales was great service was the worst Service was rude I’ve had may car for about a month and I’ve had to bring it back once a week since I’ve gotten it! I’ve never experienced anything li Service was rude I’ve had may car for about a month and I’ve had to bring it back once a week since I’ve gotten it! I’ve never experienced anything like this in my life before. The sales lady Faye that I worked with was awesome! More

Integrity I was in a jam to get my vehicle registration taken care of and I called with a concern and was taken care of from start to finish and everything was I was in a jam to get my vehicle registration taken care of and I called with a concern and was taken care of from start to finish and everything was great.. More

Excellent The person that dealt with me was very friendly. He came to me before adding another thing to my work and asked what I wanted to do. They were very The person that dealt with me was very friendly. He came to me before adding another thing to my work and asked what I wanted to do. They were very quick and thorough in their work. More

Horrible experience This was a horrible visit. No compassion for the customer. They did not help me out with my needs. The sales rep. Were rude. I wouldn't recommend any This was a horrible visit. No compassion for the customer. They did not help me out with my needs. The sales rep. Were rude. I wouldn't recommend any person buying a vehicle from this place. More

Expensive but good service I knew going in my car needed a good deal of work and that it might be expensive. Kelly walked me through all she could at the time I brought it in an I knew going in my car needed a good deal of work and that it might be expensive. Kelly walked me through all she could at the time I brought it in and after review by the technicians gave me a call to get into greater detail about what needed work and what it would cost. This process went well, even though the cost was significant, but a lot of work needed to be done. My only negative was that when making the appointment I went into pretty deep detail about the work I felt was needed and when I dropped off the car, that information was apparently gone. Luckily, I wrote it all down and went through it with Kelly and gave her the notes. More

ridiculous wait I make an appointment to get my oil changed so that I do not have to wait. My wait of 90 minutes was ridiculous. I understand you are busy, but when I make an appointment to get my oil changed so that I do not have to wait. My wait of 90 minutes was ridiculous. I understand you are busy, but when I made the appointment I stated that I had to be out of there at a certain time. No problem... an oil change is under 30 minutes. Having to wait for 90 minutes to get an oil change is another example of why I will go elsewhere when time to buy a new vehicle. hmmmm.... does the fact that the dealer gave me free oil changes have anything to do with my wait? Maybe paying customers get taken care of first? I'm sure somewhere in the price of my vehicle this "free offer" was charged for. More

Easy and fabulous The dealership has always treated us like family, my wife and I have been buying and servicing our vehicles there for over twenty years. Thanks The dealership has always treated us like family, my wife and I have been buying and servicing our vehicles there for over twenty years. Thanks More

Service was great from start to finish ashley was great In the process of buying the car and brian was great assisting me with my oil change and tire pricing from start to finish ashley was great In the process of buying the car and brian was great assisting me with my oil change and tire pricing More

Quality To label your self as a dealership is bold. I turn my truck in for service and the service writer is perfect. Not the techs on the other hand fingerpr To label your self as a dealership is bold. I turn my truck in for service and the service writer is perfect. Not the techs on the other hand fingerprints all over my hood left my lug but key not where they found it. My steering wheel is all greasy. Not The quality of work that should be coming out of the dealership mind you I’m a heavy equipment mechanic by trade so I know how it is. But come on wipe you prints off my truck. In the past two years I’ve spent 80000 with Thomas dodge and I can’t go service anywhere else or trust me I would never buy or service my vehicles their More