Back

Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,555 Reviews

1,555 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Sort by
April 03, 2023

Very professional service writers. Pleasant and courteous. Work was completed in a fair amount of time. I like how they come to waiting room to bring you your keys. Hated when somebod More

by bobbydingi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are excited to read that our Sales Team was professional, pleasant, and courteous ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Thomas Dodge Chrysler Jeep of Highland.

April 02, 2023

Oh where do,I start this place has not failed me yet this is my second service here and Jennifer was my service advisor and I promise you she made me feel very comfortable and at home her customers service w More

by Regina
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Apr 03, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for this exceptional 5-star review, Regina. It makes us so happy to know that our Service Team could make you feel comfortable here at Thomas Dodge Chrysler Jeep of Highland. We appreciate you pointing out how you enjoyed the snacks and popcorn offered as well. We are so glad to have you as one of our valued guests and look forward to meeting your future auto-related needs.

March 31, 2023

Kristina was awesome. I needed an oil change, and she was able to get me checked in quickly and also provided me a ride to work while I waited. More

by Nettaboo81
Recommend Dealer
Yes
Employees Worked With
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina service department
Apr 01, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are glad you enjoyed a great experience working with our Service Team at Thomas Dodge Chrysler Jeep of Highland. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

March 30, 2023

After having an appointment the previous week Paul made sure that I was taken care of this time to the dealership. I dealt with a women service representative that dropped the ball, and Paul stepped up and More

by joe.mastej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Joe, we are thrilled to learn that you had a pleasant visit at Thomas Dodge Chrysler Jeep of Highland. It is wonderful to learn that our Service Team made sure to provide you with the best assistance during your visit, and we are glad you had an improved experience. Thank you for your feedback, please let us know if you need anything else.

March 28, 2023

I got my Jeep in at the time I requested and the service person was exceptionally great! More

by Brian Edmondson
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Our Service Team is thrilled to read that you had an excellent experience here at Thomas Dodge Chrysler Jeep of Highland, Brian! If we can assist you further, please feel free to reach out.

March 24, 2023

Place was clean, staff was friendly and helpful. Nice selection of vehicles in showroom. Will be back More

by Fastcarsaen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for giving us such a highly-rated review. It makes us thrilled to know that our staff was friendly while assisting you and that you enjoyed our showroom selection as well. We appreciate your business and welcome you back to visit us here at Thomas Dodge Chrysler Jeep of Highland anytime.

March 22, 2023

My experience at Thomas CDJR was awesome, Jennifer , my service advisor has great customer service, keep up the great service guys , two thumbs up 👍🏾 👍🏾 More

by nardo325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 23, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for this 5-star rating and review. We appreciate you sharing this about our Service Team at Thomas Dodge Chrysler Jeep of Highland.

March 21, 2023

Paul always takes care of out fleet great service and in a very timely manner More

by Perry.maynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are glad to see that our Service Team always takes good care of your fleet. Thank you for choosing us at Thomas Dodge Chrysler Jeep of Highland for all of your automotive needs.

March 20, 2023

I had a great experience, Kristina offered professional help and service advice with excellent customer service. Thank you so Kristina. More

by Florentina Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks so much for the kind review, Florentina! We here at Thomas Dodge Chrysler Jeep of Highland strive to provide the best possible customer service to everyone who walks through our door, so its great to learn our team provided you with a great experience. If there is anything else you need, please do not hesitate to reach out to us.

March 18, 2023

Very great customer service. Has things done in a timely fashion, and communication is great More

by Candii0692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are so glad to read that our Service Team provided you with a quick, communicative, and great experience. We appreciate you trusting us with your vehicle and this 5-star review. If you have any other questions, please do not hesitate to contact us here at Thomas Dodge Chrysler Jeep of Highland.

...
14
...