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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,555 Reviews
Call Service Center (219) 533-3126

1,555 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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April 20, 2023

Customer Service team needs help. They don't return calls or follow up with you when they reassure you they will More

by paperowlstampin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Melago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin w and tech james
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May 19, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for taking a moment to share your thoughts on your recent visit with our Customer Service Team. At Thomas Dodge Chrysler Jeep of Highland, we pride ourselves on providing top-notch service and we would like to discuss this further with you. Please contact me directly at your earliest convenience. Thank you, Jimmy Thomas 219-924-6100

April 20, 2023

Great service every time I come. The waiting area is always clean. Keep it up More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Pat, we are glad you enjoyed great customer service working with our team at Thomas Dodge Chrysler Jeep of Highland. Thank you for your positive review. We are here if you need any further assistance.

April 18, 2023

Service department is top notch. Honest, friendly and knowledgeable. Looks out for your best interest. More

by Sanborn.lydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you, Sanborn.lydia, for the glowing review. Our Service Team here at Thomas Dodge Chrysler Jeep of Highland is proud to read that you had a great experience with us. If we can assist you again in the future, please feel free to reach out.

April 17, 2023

The service department is excellent. I have a fleet of over 60 vehicles and I can always count on this team for prompt service. They are also very responsive and forthcoming with statu More

by Vic.Wilkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are happy to learn that you had a satisfactory experience. Our Service Team of professionals always aims to provide the best service we can offer to our customers. Thank you so much for providing your feedback. We appreciate your business at Thomas Dodge Chrysler Jeep of Highland.

April 17, 2023

Worse customer service I have ever had. No call back or update with car. I had to hunt down JW More

by paperowlstampin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Gain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Wright and James W
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May 19, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Please know that we take your feedback seriously and would like to speak with you about the level of customer service and communication you received from our Service Department during your recent visit. Would you mind contacting me at a time that is convenient for you to discuss this further? Thank you, Jimmy Thomas 219-924-6100

April 13, 2023

Thomas dodge is always exceptional with their service. Went in for a broken tail light cover and was pleased with both the repair and the speed in which it was done. Love this place! More

by Huber.joshua86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Joshua, thank you for your kind words, they mean so much to us. We are pleased to see you received timely and excellent service for your tail light repair. It would be our pleasure to assist you again at Thomas Dodge Chrysler Jeep of Highland, take care!

April 08, 2023

Very professional and good service, friendly people. I always take my vehicle with them. Highly recommend using Thomas Dodge. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Maria, we are excited to read that our Service Team was professional and friendly ensuring you had a great experience. Thank you for your positive review, recommendation, and for trusting us with your automotive needs. We are here if you need any further assistance here at Thomas Dodge Chrysler Jeep of Highland.

Apr 09, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Maria, we are excited to read that our Service Team was professional and friendly ensuring you had a great experience. Thank you for your positive review, recommendation, and for trusting us with your automotive needs. We are here if you need any further assistance here at Thomas Dodge Chrysler Jeep of Highland.

April 07, 2023

The staff is great and they are very clean and they explain everything you ask them keep up the good work. More

by Brown sugar👍
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

It's great to know that we have provided you with such a positive experience here at Thomas Dodge Chrysler Jeep of Highland! Thanks for the five stars and we hope you continue to choose us for all your automotive needs. Take care.

April 04, 2023

Had work done on my Jeep Wrangler and everything turned out great. Paul Nelson was very open with communication and helpful every step of the way. More

by Adavs9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are pleased to see that we were able to complete the work needed on your Jeep Wrangler and that everything turned out great. Thank you for this 5-star review and for choosing us at Thomas Dodge Chrysler Jeep of Highland for your service needs. Our Service Team was pleased to have provided you with excellent communication and service every step of the way. Should you need assistance with anything else, please give us a call.

April 03, 2023

I was kept in the loop about my repair and my repair was done at a very timely manner couldn't be happier. More

by John
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Report | Print
Apr 03, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi John, we are thrilled to learn that you had an efficient, informative service experience at Thomas Dodge Chrysler Jeep of Highland. It was our pleasure to assist you and we are here to help if you need anything else.

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