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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,555 Reviews
Call Service Center (219) 533-3126

1,555 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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June 17, 2023

Received great service from the dealer, especially from Jennifer, she was wonderful and helped get everything serviced. More

by keshot37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jun 18, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for your kind review of Thomas Dodge Chrysler Jeep of Highland. We are ecstatic to learn that you received great service during your visit and it would be an honor to assist you again someday.

June 13, 2023

Spent about 2 and a half hours getting some work done on my Ram but it really didn’t feel that long. Great service!! More

by J S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are grateful for you taking the time to leave this positive review. Here at Thomas Dodge Chrysler Jeep of Highland, we take pleasure in being able to adequately fulfill the needs of our guests in a timely manner. Please keep us in mind for your future automotive needs.

June 13, 2023

Great experience and terrific job addressing my automotive needs. This Service Team also discovered a future brake-related problem and found time to address it on a busy Saturday morning. More

by rjf482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland is thrilled to receive your excellent review and learn that our Service Team discovered a future brake-related problem on your vehicle. We hope that you will continue to choose us for your future automotive needs. Please don't hesitate to reach out with any further questions or concerns.

June 12, 2023

My experience was great. My service adviser Christina was a big help and answered all my questions perfectly. She really takes care of customers. More

by Djr1577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing this 5-star review with us. We're glad to know that you were pleased with our team's helpful work during your visit at Thomas Dodge Chrysler Jeep of Highland. Have a fantastic day.

June 10, 2023

Excellent service very confident answers and questions. I ask very fast and completing repairs. Excellent experience very appreciative. More

by Danny OBANNON Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Pash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny O'Bannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neville weer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Alsurakhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Danny, we're glad you're happy with the way we do business here. Thank you for the five-star review. Please don't hesitate to reach out to us here at Thomas Dodge Chrysler Jeep of Highland in the future if you need any further auto-related assistance from our Service Team.

June 07, 2023

Brian Gain went above and beyond as usual. He got it in diagnosed and back in a very timely manner and very reasonable cost. More

by labloverkjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
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Jun 07, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we are honored you took the time to leave us a five-star review. We're proud to know that our Service Team went above and beyond to make sure you were taken care of in a timely manner. Your business is valued and we hope you continue to always choose Thomas Dodge Chrysler Jeep of Highland.

June 06, 2023

Absolutely the best service every time I go in there. The staff is so very friendly and always helpful to our needs. More

by Bidochkapamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Our team here at Thomas Dodge Chrysler Jeep of Highland is proud to read that you had a friendly and helpful experience with us. Please feel free to contact us again if we can do anything else to assist you.

Jun 07, 2023 -

Bidochkapamela responded

As Always THANK YOU,

June 05, 2023

The service advisor got the work I needed done in timely manner and kept me updated throughout the time I was waiting. More

by lowew95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate you taking the time to leave us a five-star review. It makes us happy to know that our Service Team got the work done in a timely manner and kept you updated throughout the entire process. Your business is valued and we hope you continue to always choose Thomas Dodge Chrysler Jeep of Highland.

June 02, 2023

Consistent since 2008. Delt with both Paul and Cristina. The "usual" is fast, professional and complete. Trust is important these days. More

by mangold.brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

mangold.brian responded

Never a problem, always great service with a smiling face.

June 01, 2023

Fast service and good customer service. . Also I noticed that use tablets now.. Perfect for quick information... More

by jayssnowremoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for sharing your feedback and for leaving us a positive review. It is satisfying to learn that our team provided top-notch customer service in a timely manner. Come by and see us anytime at Thomas Dodge Chrysler Jeep of Highland.

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