The Used Car Factory
Mechanicsville, MD
Filter Reviews by Keyword
By Type
Showing 354 reviews
amazing experience Donny was so amazing. He walked me through everything. I was very nervous and he relaxed me and I found the car of my dreams. I'm so happy. Donny was so amazing. He walked me through everything. I was very nervous and he relaxed me and I found the car of my dreams. I'm so happy. More
this place rocks!!!!!!! These guys were amazing I will never buy any vehicle from anybody else. The service was amazing n the finance department Steve was so nice n sweet. I These guys were amazing I will never buy any vehicle from anybody else. The service was amazing n the finance department Steve was so nice n sweet. I will recommend this dealership to anybody n everybody. I love my new dodge Durango n so do my kids!!!!!!!! Thanks guys More
Fun, Friendly, & Fair I just bought a Toyota Highlander Hybrid from Hank and Sam at The Used Car Factory - got a great deal and had a great time doing it. This type of car I just bought a Toyota Highlander Hybrid from Hank and Sam at The Used Car Factory - got a great deal and had a great time doing it. This type of car was very hard to find but the Used Car Factory had a great one in stock with low miles and a great price. They stand behind their work and are transparent about the whole process. Hank and Sam are both courteous, knowledgeable, and friendly. Hank even delivered the car to me over two hours away from the dealership on his day off! Sam was great about laying out my warrantee options in a logical cost-benefit analysis format without being pushy. I did independent research and found their warrantee service company to be in the top 3 in the country. They have a customer for life in me. More
great salesman He was very professional the whole time. Pleased with the service I received the whole time was on the lot. He also knew what was talking about when i He was very professional the whole time. Pleased with the service I received the whole time was on the lot. He also knew what was talking about when it came to the cars. More
Great Place. I have to say I am not very fond of used car dealerships! But we went to The Used Car Factory found something we liked and Hank was very honest with u I have to say I am not very fond of used car dealerships! But we went to The Used Car Factory found something we liked and Hank was very honest with us never pressured us or tried to talk us into something we could not afford. We got exactly what we wanted and the price was right on the money. Very good place highly recommended! Hank you did a great job thanks for everything. More
The best person to work with! Philip is the best! I told him exactly what I wanted and he got me my dream truck in such a short period of time and a great deal! He will always be m Philip is the best! I told him exactly what I wanted and he got me my dream truck in such a short period of time and a great deal! He will always be my go to guy ! More
Miss yates They were friendly and easy to work/negotiate with. They helped me complete the car buying task. My son and I are pleased with the purchase They were friendly and easy to work/negotiate with. They helped me complete the car buying task. My son and I are pleased with the purchase More
Very best service Upon visiting The Used Car Factory I, Teresa Ridgeway, received acceptional service in choosing and test driving my new honda civic. The whole experi Upon visiting The Used Car Factory I, Teresa Ridgeway, received acceptional service in choosing and test driving my new honda civic. The whole experience was pleasant, everyone was friendly and professional. More
Ride of My Life I recently came to The Used Car Factory after months of searching for the perfect Jeep. Phil was phenomenal and went above and beyond to find exactly I recently came to The Used Car Factory after months of searching for the perfect Jeep. Phil was phenomenal and went above and beyond to find exactly what I was looking for--a real dream come true. The process of purchasing my first car was a lot easier than people made it out to be--very convenient, easy, and exactly what you would want when making such an important purchase. I highly recommend going to them to find the car of your dreams, just like I found mine! More