Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
The Used Car Factory
Mechanicsville, MD
354 Reviews
Filter Reviews by Keyword
By Type
Showing 354 reviews
August 13, 2014
Relaxing and Pleasing experience! The vehicles I've purchased in the previous years resulted in an excruciating and painful experience. George Daye and Steve Pyles went the extra mile The vehicles I've purchased in the previous years resulted in an excruciating and painful experience. George Daye and Steve Pyles went the extra mile to ensure all questions were answered, concerns were addressed, and in the last 27 years, The Used Car Factory, has a new customer; Me! What an AWESOME EXPERIENCE I had while determining what type of vehicle would fit our family needs and budget requirements. I highly recommend to anyone, if you are in the market for a new or used vehicle, and have the time to go see George and Steve, make the time to do it! You will be amazed and happy with the results! You too can join the "Used Car Factory" family of owners in Mechanicsville, MD. George, Steve, thank you for your fantastic customer service and hospitality! I will see you when my son starts driving! More
by tony.barrett.735
Employees Worked With
Steve Pyles
August 10, 2014
happy happy!!! the service and process was as pain free .you could ever want when buying a ride. I will highly recommend the used car factory from here on out.. the service and process was as pain free .you could ever want when buying a ride. I will highly recommend the used car factory from here on out.. More
by grymsin02
Employees Worked With
Steve Pyles
August 06, 2014
Oli.. Happy car owner I got a great car, and the service was great, very friendly and good people, i had some issues with the car after i got it, i called Donny and Steve, I got a great car, and the service was great, very friendly and good people, i had some issues with the car after i got it, i called Donny and Steve, Donny came right away and picked up the car and got it fixed, outstanding service, thanks alot Donny and Steve More
by olisiggi
Employees Worked With
Philip Burroughs , Steve Pyles, Donny Dunbar
August 02, 2014
Awesome Experience!!! Sam was awesome to deal with!!! She made the whole process easy and stress free!! Would recommend her and The Used Car Factory to friend and family!! Sam was awesome to deal with!!! She made the whole process easy and stress free!! Would recommend her and The Used Car Factory to friend and family!! More
by Sschrauder
August 02, 2014
Excellent!! Very happy with the car and the customer service I recieved. I have recommended them to all of my family and coworkers! Thank you all again! Very happy with the car and the customer service I recieved. I have recommended them to all of my family and coworkers! Thank you all again! More
by Scoles_b
Employees Worked With
Jody Yeatman
August 01, 2014
Painless car buying experience Philip was extremely helpful in narrowing down our search for our teen's first car. He was respectful of our price limitation and either well-versed i Philip was extremely helpful in narrowing down our search for our teen's first car. He was respectful of our price limitation and either well-versed in various vehicle's safety features or quick to do further research. Very patient with teen driver. Over all a good experience. More
by tsd
July 31, 2014
Great Service Philip Burroughs made my visit and purchase enjoyable he was very helpful and informative I am happy with my purchase and the service I received. Philip Burroughs made my visit and purchase enjoyable he was very helpful and informative I am happy with my purchase and the service I received. More
by Smallron
Employees Worked With
Philip Burroughs
July 31, 2014
Ms. Moses Donny and Steve made my car buying experience a great one. I highly recommend them to anyone. Thanks for making me feel comfortable. Thanks again. Donny and Steve made my car buying experience a great one. I highly recommend them to anyone. Thanks for making me feel comfortable. Thanks again. More
by SMoses76
Employees Worked With
Shonte Moses, Steve Pyles, Donny Dunbar
July 31, 2014
Easy Car Buying The staff was very friendly and helpful. Prices were fair and willing to negotiate. Great car buying experience and would recommend checking them out The staff was very friendly and helpful. Prices were fair and willing to negotiate. Great car buying experience and would recommend checking them out and seeing if they have a fit for you. More
by CLPoteat
Employees Worked With
Steve Pyles, Donny Dunbar
July 28, 2014
Love the great customer service I like how the service was it was convenient and fast and sales person done a excellent job and finance done a great job as well I really loved the se I like how the service was it was convenient and fast and sales person done a excellent job and finance done a great job as well I really loved the services that they provided to me and would recommend anyone to the dealer More
by Linda Short
Employees Worked With
Donny Dunbar
