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The Used Car Factory
Mechanicsville, MD
354 Reviews
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Showing 354 reviews
September 02, 2014
Fantastic car buying experience We came in to look at a Pickup. George showed us the inventory and let us thoroughly inspect the vehicle we chose. He was very personable and comforta We came in to look at a Pickup. George showed us the inventory and let us thoroughly inspect the vehicle we chose. He was very personable and comfortable to work with. Joe was great in working with us for a fantastic deal on the truck. Steve also worked with us to get a bank rate that we could agree on. We had our 2 kids with us, and it was still a very positive experience! More
by DLVeatch04
Employees Worked With
Steve Pyles
Helpful August 29, 2014
Good car-buying experience I live about an hour away from the dealership, so when I saw a car I liked, I shot them an email to make sure it was still available. George got right I live about an hour away from the dealership, so when I saw a car I liked, I shot them an email to make sure it was still available. George got right back to me, and scheduled a time for me to come check it out. He met us at the door and let us do a test drive. We came back, having decided we wanted to buy the car. George was with another customer, so Sam helped us through all the paperwork. We were preapproved with a loan from our credit union, and she thought she could beat the interest rate. She did manage to get us half a percent lower (2.49%). Everything went smoothly and everybody was very friendly. More
by kelly.keck
August 27, 2014
Great service I was very pleased with service , and products.they were very kind and helpful with assisting me and my wife.whenever I get back on the market looking I was very pleased with service , and products.they were very kind and helpful with assisting me and my wife.whenever I get back on the market looking ,shopping for a car I would return to this location in mechanicsville More
by Robbcarshopping
Employees Worked With
Steve Pyles, Donny Dunbar
August 25, 2014
Top Notch Customer Service Donny Dunbar and the entire staff at this dealership providing outstanding customer service. Their service was prompt, professional and the staff was Donny Dunbar and the entire staff at this dealership providing outstanding customer service. Their service was prompt, professional and the staff was extremely friendly. I was looking for a vehicle not in stock and Donny asked me to give him a week to find one for me. He contacted me the next day when they received one in inventory and before it was placed on the lot. His thoughtful and prompt service was impressive. I will definitely be returning for my next vehicle and referring all of my family and friends! OUTSTANDING CUSTOMER SERVICE! More
by kbannister
Employees Worked With
Steve Pyles, Donny Dunbar
August 25, 2014
GREAT SERVICES I would like to thank Philip Burroughs and Steve Pyles for giving me the best experience I've every had buying a car. I would recommend Philip I would like to thank Philip Burroughs and Steve Pyles for giving me the best experience I've every had buying a car. I would recommend Philip and Steve to anyone looking to buy a car. Thanks for the great service. More
by vcarver21
Employees Worked With
Steve Pyles
August 25, 2014
Best Service Ever My husband and I would like to thank Donny Dunbar for his excellent service and friendliness. Donny made us feel like a part of The Used Car Factory F My husband and I would like to thank Donny Dunbar for his excellent service and friendliness. Donny made us feel like a part of The Used Car Factory Family. This is our second car we have bought from The Used Car Factory and we highly recommend them if you are looking for a great car and good service. More
by Janice Dixon
Employees Worked With
Philip Burroughs , Donny Dunbar
August 21, 2014
Keith Gascon I received excellent service. Donny Dunbar was very professional and helpful while answering all questions. He went over and above to find the vehicle I received excellent service. Donny Dunbar was very professional and helpful while answering all questions. He went over and above to find the vehicle I was looking for. I highly recommend Donny and this dealer. More
by Kgascon
Employees Worked With
Donny Dunbar
August 19, 2014
"I NEED MORE STARS"!!!! DONNY DUNBAR and his AWESOME STAFF worked harder than any other dealership period...Thank you DONNY, SAM & PHIL for all the Extra Effort that you have DONNY DUNBAR and his AWESOME STAFF worked harder than any other dealership period...Thank you DONNY, SAM & PHIL for all the Extra Effort that you have gave us to make this a AWESOME BUYING EXPERIENCE!! We will be back for another vehicle very shortly. THANKS A MILLION, More
by Buyn2day
Employees Worked With
Philip Burroughs , Donny Dunbar
August 16, 2014
2 cars..1 month! Thanks Donny! I have now bought 2 cars from the used car factory within 1 month. I could not be any happier with the service we received! Donny Dunbar is not only I have now bought 2 cars from the used car factory within 1 month. I could not be any happier with the service we received! Donny Dunbar is not only an amazing salesman but genuinely a good person all around. Donny went above and beyond to get us into these 2 cars and we are extremely thankful. More
by asyoung
Employees Worked With
Philip Burroughs , Donny Dunbar
August 16, 2014
THANKS DONNY DUNBAR I would like to thank Donny Dunbar for giving me the best experience I've every had buying a car not only is he a great salesman he is also a great p I would like to thank Donny Dunbar for giving me the best experience I've every had buying a car not only is he a great salesman he is also a great person at heart willing to help you any way he can I would recommend Donny to anyone looking to buy a car because I know without a doubt Donny will take care of them THANKS YOU MR DUNBAR FOR ALL YOUR HELP AND GREAT CUSTOMER SERVICE More
by mikeyoung2905
Employees Worked With
Donny Dunbar
