The Used Car Factory

2008 Mazda CX-9 I was very impressed by this dealership when I called and spoke to Donny. Over the course of a few days, I was able to tell him exactly what I was loo I was very impressed by this dealership when I called and spoke to Donny. Over the course of a few days, I was able to tell him exactly what I was looking for, the issues I was currently having with my other vehicle, and my price range. We were able to narrow it down and find a vehicle that is perfect for my size family. From start to finish, there was no pressure from anyone to purchase something we did not want. This was by far the easiest experience with a dealership I have ever had. I would definitely recommend them to anyone. More

Quick, friendly, efficient service all at a great price.. It was the day before Thanksgiving and I needed a tune up before I left on vacation. I called The Used Car Factory to see if there was any way they c It was the day before Thanksgiving and I needed a tune up before I left on vacation. I called The Used Car Factory to see if there was any way they could fit me in. Not only did they but they did it with a smile at a great price. When I picked up the car, I met Dave and he was knowledgeable about my car and explained to me what needed to be taken care of and what could wait. I will never take my car anywhere else. Thank you for the outstanding service. More

2012 Ford Fusion Purchased a used Ford Fusion from The Used Car Factory and my experience was wonderful. We made an hour trip just for this dealership and they worked Purchased a used Ford Fusion from The Used Car Factory and my experience was wonderful. We made an hour trip just for this dealership and they worked woth us % 100 of the way. More

Friendly and no pressure! I was pleasantly surprised at the service we received on a busy Saturday!!! Donnie was swamped, but was able to make sure we were taken care of! Brian I was pleasantly surprised at the service we received on a busy Saturday!!! Donnie was swamped, but was able to make sure we were taken care of! Brian ( talking fishing!!) was great, Dave was great and Steve ( the numbers guy!) was very helpful and was able to get us a better deal in financing then what we first were told! Overall, I would recommend these guys to anyone! Friendly, no pressure sales and easy going ...Thanks guys! ~ David and Cassandra More

Respect It was very refreshing to have a staff at a car dealership to have respect for a lady buying a car. I was made to feel very comfortable and they walk It was very refreshing to have a staff at a car dealership to have respect for a lady buying a car. I was made to feel very comfortable and they walked me through the process wonderfully. These guys give used car sales men a good name. Thank you. More

Painless I never look forward to buying cars. Good selection. Helped us to zero on on just right car. Price was below kbb. Clean Carfax report. Definitely I never look forward to buying cars. Good selection. Helped us to zero on on just right car. Price was below kbb. Clean Carfax report. Definitely recommend. More

Number 1 Place to Go! I have purchased cars from different dealerships in the Southern Maryland area. This dealership by far has been the best! Donny worked around the cloc I have purchased cars from different dealerships in the Southern Maryland area. This dealership by far has been the best! Donny worked around the clock to help find the perfect vehicle for our family. Dave made sure we would have a vehicle with no issues. Steve made the paperwork process quick and easy. With a hectic schedule and not a lot of time, everyone at the dealership went above and beyond to help and eased the car buying process! Even while sitting there waiting for the short time I did wait, everyone in the establishment was attentive and kept me up to date with the progress. Hands down, if you need a vehicle no matter what you have going on The Used Car Factory will take care of you! More

Smooth Sailing Service Very friendly and fast service. Didn't spend hours upon hours with paper signing and talk. In and out service, very enjoyable. I would recommend this Very friendly and fast service. Didn't spend hours upon hours with paper signing and talk. In and out service, very enjoyable. I would recommend this dealer to others. More

The Best place to buy a used vehicle I called The Used Car Factory about a diesel truck I was interesed in and was transfered to the sales rep Donnie. He had me pre approved within an hou I called The Used Car Factory about a diesel truck I was interesed in and was transfered to the sales rep Donnie. He had me pre approved within an hour over the phone since I am 3 hrs away from the car lot. Since I was pre approved I drove the 3 hr ride. Joe the sales mngr took the truck to Dave (mechanic) in the back to appraise my truck for a trade in. Joe came back wih an appraisel above what I thought it would appraise at. He also accepted my offer I came through the door on the vehicle I was interested in. They gave me to Steve who worked very diligently to get the lowest rate possible. I am very happy with my purchase and would recomend them to all my friends and family. Here are my recommendations to any one wanting to buy a vehicle: Don't go to the dealership with a trashed vehicle. Clean it up! Also, don't try to lowball. Come in the door with realistic values. How much is my vehicle really worth and how much would I be willing to pay for my new one. Thanks, Used Car Factory for a wonderful and exciting buying experience. D. Novotny-Bethany Beach DE More