The Used Car Factory

Unforgettable experience and staff This was the best and easiest experience I've ever had at a dealership. I called ahead to inquire about a particular car on the lot however, by the t This was the best and easiest experience I've ever had at a dealership. I called ahead to inquire about a particular car on the lot however, by the time I arrived Robert had found the "perfect" car for me. Everyone is very friendly, helpful and they treat you like family. I highly recommend this dealership!! More

Friendly Service We had a very good experience with this dealership and would back again for another Vehicle and would recommed them to our friends. We like the Custo We had a very good experience with this dealership and would back again for another Vehicle and would recommed them to our friends. We like the Customer Service and the Friendly service. We like the way they approched thier customer with a smile and friendly greetings. More

The service was great. We went to the used car factory, to buy a car for my son .Donny did a great job finding us a nice car, Steve and Brian worked with us and helped us ge We went to the used car factory, to buy a car for my son .Donny did a great job finding us a nice car, Steve and Brian worked with us and helped us get my son in a very nice car . Thanks More

My experience has made me loyal to this dealership. This dealership is very helpful, friendly, and fast acting. I stopped in after work and was home in time for dinner with my brand new car. I greatly a This dealership is very helpful, friendly, and fast acting. I stopped in after work and was home in time for dinner with my brand new car. I greatly appreciate the way I was handled and will use this dealership again in the future. More

Great Dealership Jody and Brian provided great customer service. After searching for months for a great vehicle with an even better price, they did what they could to Jody and Brian provided great customer service. After searching for months for a great vehicle with an even better price, they did what they could to make it happen for me! More

Right Place , Great Price!!! After looking for two weeks at different dealerships , I came to the End of My Search and Decided to Stop at The Used Car Factory. They Have Great Se After looking for two weeks at different dealerships , I came to the End of My Search and Decided to Stop at The Used Car Factory. They Have Great Selection on different Cars ,Brand, and Prices !! What I ended up with before leaving there Lot was My Dream Car , I always wanted.(Didn't expect that one coming :) My Salesman Mr. Donny was very Friendly and Welcoming , knew his knowledge, and Really Helpful. He asked all the right questions and walked me around telling me more details on the type of car i was looking for. Thanks to everyone, I'm very Pleased and i Recommend everyone to stop by and take a visit. Its been great and a Pleasure !! Note:::Vehicles are up to part and very clean. Service there is wonderful and they make sure you're well taking care of :) More

Outstanding! Easy to deal with and very friendly. I saw the vehicle I was interested in on Craigslist. I never heard of these guys, but I gave them a try. I spoke with both Brian and Donny on the ph I saw the vehicle I was interested in on Craigslist. I never heard of these guys, but I gave them a try. I spoke with both Brian and Donny on the phone and they answered all my questions about the car, therefore I decided to look at the car the next day. When I arrived, the car was ready for my review. The car was in outstanding condition. I test drove the car and liked the way it drove. It was extremely clean inside and out. I noticed there was an slight alignment issue which was immediately taken care of by Dave the mechanic. They did not push me to purchase the car, no heavy handed sales effort. They were very patient with me. They provided me the CarFax which showed it was a one owner car with all required services done to the car. I called them back the next day to purchase the car. When I arrived, the alignment was perfect on the car. I took it for another spin and everything was as promised. We agreed upon a price in short order and then I traded in my 03 Suburban, which they gave a me very fair trade offer. My new car was then taken back for the Maryland State inspection to be completed. The vehicle was detailed in short order and looked great. I then dealt with Steve in finance to pay for the car. It was really easy, they did not try and sell me any extras - no coating, no warranty which I find refreshing. I said goodbye to my old car and drove home my 2009 Pontiac Vibe. More

Love this dealership! Great experience from salesman Donny, Philip, and Brian. They were so helpful and friendly. I told them what I was looking for and they made it happen Great experience from salesman Donny, Philip, and Brian. They were so helpful and friendly. I told them what I was looking for and they made it happen. I have a truck that I love! Steve in finance was very knowledgeable and friendly and got our payments right where we needed them to be! I will only buy my vehicles from The Used Car Factory in Mechanicsville. This was our second purchase and we are thrilled at the prices and quality of the vehicles. I would and have recommended this dealership to my friends and family. More

The Right Stop "The Right Stop" I came when they were about to close, it was raining buckets outside. Tim Glenn the salesman was very patient and helpful with my "The Right Stop" I came when they were about to close, it was raining buckets outside. Tim Glenn the salesman was very patient and helpful with my car purchase. HIs pleasant and fun personality made this a great experience. The service was the best. I would highly recommend this dealer to family and friends. RWeaver2011 More

Awesome Super friendly and were a great help to my special needs concerning buying a car. I would recommend this dealership to my friends and family. Super friendly and were a great help to my special needs concerning buying a car. I would recommend this dealership to my friends and family. More