The Taverna Collection

I highly recommend The Taverna Collection Especially our salesman Nick Boustead we where looking for a late model BMW X5 we found the perfect car and a great sales person this is a boutique dealership offe salesman Nick Boustead we where looking for a late model BMW X5 we found the perfect car and a great sales person this is a boutique dealership offering Maseratis Bentleys BMWs Mercedes Porsches it’s not your grandma’s car lot if you’re looking for a special toy definitely see Nick and tell him that Steve the builder sent you More

I am not a person to leave a lot of reviews, but after my experience with Taverna Collection I feel compelled and obligated to leave a review. Overall, the buying experience with Dan was fine. If I had to experience with Taverna Collection I feel compelled and obligated to leave a review. Overall, the buying experience with Dan was fine. If I had to buy a car again from Taverna, I would highly recommend Dan, as he was responsive and helpful throughout the buying process. Overall, I would strongly advise not buying a car from this dealership. Although the car we purchased was technically running, we feel like the description of the vehicle was not accurately represented. Specifically, even though the car passed FL inspection, there are about $7-8k worth of repairs (both interior and exterior) that need to be done on the vehicle. Not all of the repairs affect how the vehicle runs, but at least 2 of the repairs are potential safety issues down the line if we do not address it right away. I called Taverna Collection about our dissatisfaction, and they offered us to exchange the vehicle (which I do not have the time to sit and wait for a vehicle we want) or to take the title and try to trade it in/sell it ourselves (which I opted to do in order to minimize interacting with Taverna Collection anymore). We found a dealer locally that would take it as a trade in and give us the vehicle we want. However, because there are some issues with the titling paperwork, we are now having to get all that titling paperwork resolved before we can trade in the car. Normally this would not be that big of a deal as we understand this title has been transferred to multiple dealers over the past few months. However, the manager at Taverna (Nick) has been the absolute worst to deal with. Anytime I reach out to him he gets defensive and upset that I am not satisfied with this car buying experience. When I have provided him the information that the other dealership has told us regarding issues with titling, he has sent defensive emails explaining how he has done everything correctly and I should not be having issues with titling. Instead of offering to help resolve any issues, he has simply implied that whatever issue I am having should not be an issue and that I have everything I need (even though I technically do not). In fact, there have been multiple times he has hung up on me even though I still had something to say regarding the issue. I am willing to admit that I have not been happy with my interaction with Taverna and have sounded upset when talking to Nick in this process. With that being said, Nick is easily one of the least professional people I have ever encountered in my life. He has shown very little empathy or willingness to be helpful in this process, almost as if he is just trying to rid himself of this situation completely (which I admit is something I am doing as well). I get that dealing with unhappy people is unpleasant and annoying, but as a manager I would expect Nick to have way more professionalism and show much less anger and resentment towards me during our interactions. Before this titling issue came up I was not going to leave any reviews despite my bitter feelings with Taverna Collection. However, after my most recent interactions with Nick, I feel that it is important for me to tell other people how unhelpful and unprofessional Nick has been after buying a vehicle. If you plan on buying a vehicle at Taverna Collection, I strongly encourage you to do your due diligence (especially if you do not live in the Florida area). I am unfortunately finding out the hard way that Taverna Collection is an incredibly difficult dealership to work with after buying a vehicle. I hope anyone reading this review will think twice before working with Taverna Collection, as it has been evident to me that they care little about their buyers once the bill of sale has been signed More

Great experience working with Nick. Great selection and customer service. Will be back to look for my next vehicle. More than happy with my car and Nick. customer service. Will be back to look for my next vehicle. More than happy with my car and Nick. More

First time car buyer and found the best car salesman ever! Thank you Nick, 5 star service and was able to negotiate a great deal for me. I highly recommend buying a car from Taverna! ever! Thank you Nick, 5 star service and was able to negotiate a great deal for me. I highly recommend buying a car from Taverna! More

Vehicle was delivered, to dealership because it wouldn't start. Delivered with a cracked windshield. Dealer in writing stated they would take care of the windshield. He failed to live up to what he promised start. Delivered with a cracked windshield. Dealer in writing stated they would take care of the windshield. He failed to live up to what he promised in writing, which was to replace the broken windshield. More

Nick Lied about multi point inspection car had bad brakes, dead battery, Key was not even for vehicle belong to Enterprise rental Very Dishonest Dealership brakes, dead battery, Key was not even for vehicle belong to Enterprise rental Very Dishonest Dealership More

Nick was great to work with. He was extremely professional and the car I bought was exactly as described. I would highly recommend these folks. professional and the car I bought was exactly as described. I would highly recommend these folks. More

Nick went over and beyond to make sure I had the best deal. Everything was virtual, but he stayed in constantly communication which made me comfortable. deal. Everything was virtual, but he stayed in constantly communication which made me comfortable. More

This is the worst car dealer I have ever dealt with I was shipped a car without a spare tire no jack and lug wrench and most of the trunk liner was removed. It also did not have a driver side mirror and was shipped a car without a spare tire no jack and lug wrench and most of the trunk liner was removed. It also did not have a driver side mirror and the dash display was distorted and cannot be read while driving. I have had the car for 3 months and the only thing I have gotten was a spare tire I was told by the sales person [RENY] that I was too old to need a jack and I could change it anyway, Now am into being hung up on and not returning calls When the car was shipped the top went down and would not come back up, had to have that repaired still waiting for reimbursement. This sales person lied to me about all the missing parts made it sound like it was my fault. More

I bought a 2009 PORSCHE CAYENNE TURBO S ... with a lot of problems... bad tires, bad battery, bad starter and bad power steering ... more than $10.000dls in sparts and labor ... and they void my paid registr problems... bad tires, bad battery, bad starter and bad power steering ... more than $10.000dls in sparts and labor ... and they void my paid registration one day after received my documents... when I tried to receive an explanation... Reny was very rude with me and never received ny money back! More