The Taverna Collection

Best car buying experience I've ever had! Brandon Gallardo has been professional, patient, and accommodating through the whole process. I am a out of state buyer and Brandon made it feel like Brandon Gallardo has been professional, patient, and accommodating through the whole process. I am a out of state buyer and Brandon made it feel like it was personal. I definitely recommend Brandon and the Taverna Collection! More

From the sales lady Shola Peters to the Manager Alfred Oliveres ran into nothing but a Deceptive, Dishonest, non transparent, untruthful and now unresponsive Practice. BUYER'S BEAWARE!!! AVOID AVOID these Oliveres ran into nothing but a Deceptive, Dishonest, non transparent, untruthful and now unresponsive Practice. BUYER'S BEAWARE!!! AVOID AVOID these SCAMMERS at all cost! More

Car was not drivable. 4 bent rims. Recall on vehicle. Slow service. Don’t buy. 4 bent rims. Recall on vehicle. Slow service. Don’t buy. More

Shola was my sales lady. It was always a pleasure to talk with her on the phone. I made the purchase from NC, so unfortunately I never got to meet her in person. She was al It was always a pleasure to talk with her on the phone. I made the purchase from NC, so unfortunately I never got to meet her in person. She was always very helpful and never got irritated with me when she probably should have. The whole experience was top notch. More

This was my first time experience with online car shopping. It was not as easy of an experience as I thought it would be. The dealer didn’t respond to my questions or concerns in a timely matter and shopping. It was not as easy of an experience as I thought it would be. The dealer didn’t respond to my questions or concerns in a timely matter and the issues I had with the vehicle were not addressed. Was not disclosed with the issues the vehicle had but later on told this was a “as is” purchase. Awful experience and don’t recommend anyone to do business with this company. More

Found the car I was looking for online, a 2019 white Mercedes C350, through Autotrader out of Dallas. Not sure how Florida popped up, but it looked like a good deal on the options I wanted. Dealt with s Mercedes C350, through Autotrader out of Dallas. Not sure how Florida popped up, but it looked like a good deal on the options I wanted. Dealt with several people over the course of a couple of weeks. Did a virtual walk-through with one guy who seemed very helpful, but when I questioned the Manager Dan, through text to verify seat heaters, he literally sent me a text picture of the seat heater button to confirm. The car delivered has no seat heaters so he flat lied and sent a picture from a different vehicle. He also promised a second key fob, it's in writing in my paperwork, and never provided one. I was very apprehensive about buying a car out of state, site unseen, and probably never will again because of the stress of it all! Overall the car is in otherwise great condition, but I felt a little scammed and have texted the manager regarding the seat heaters and key fob never to be heard from again. I personally will probably purchase cars I can visually inspect. More

Horrible communication once signed. No general idea of what they’re selling. Cocky sales reps who tell you whatever you want to hear to sell you whatever you’re inquiring about. If you No general idea of what they’re selling. Cocky sales reps who tell you whatever you want to hear to sell you whatever you’re inquiring about. If you’re not local and picking up your vehicle DONT have it delivered. Took 2 weeks to receive a car I was promised “within 24-48 hours” and I had to go against verbal agreements that we had prior to signing to even get that done. Ontop of that, there were dings, dents and horrible window tint that weren’t mentioned to me prior to. (Pictures all looked perfect and they never sent me walk around videos or test drive videos as promised daily) More

The sales representative Osmel and his manager Alfred were great during the entire car buying process. They exemplified professionalism and ensured that I was made aware of every step in the process!!! were great during the entire car buying process. They exemplified professionalism and ensured that I was made aware of every step in the process!!! More

Our experience with The Taverna Collection was excellent! Reny was so knowledgeable, friendly, and professional. She handled all the details from the intial information about the car, to the financing, and t Reny was so knowledgeable, friendly, and professional. She handled all the details from the intial information about the car, to the financing, and then the delivery of the car to our home. She even followed up to make sure we were happy with our purchase and we certainly appreciate the level of service we received. More