The Sharpest Rides Denver

DO NOT BUY FROM THIS PLACE. IT IS AN ABSOLUTE SCAM OF A CAR DEALERSHIP! I purchased a 2020 Toyota RAV4 from the sharpest rides. They promised the vehicle was in perfect cond IT IS AN ABSOLUTE SCAM OF A CAR DEALERSHIP! I purchased a 2020 Toyota RAV4 from the sharpest rides. They promised the vehicle was in perfect conditions with no issues. Once the vehicle was delivered to me at my home that is out of state from the dealership, it was delivered with the "check engine" light on. I took it to my local Toyota dealership and was informed it had multiple issues that totaled over $1200. The fog lights also didn't work that l had to purchase new bulbs for as well as the vehicle was said to not have been in any accidents, but the whole passenger side has had body work and a bad new paint job. There is over spray and you can see the bad paint and body work. I have tried multiple times to reach the dealership management with no luck. When I call and ask for a manger, the multiple people that answer the phone, confusingly don't know who their managers are nor do they have an email for managers. I have emailed my salesperson multiple times with no response. I can't get anyone to talk to me about the issues I have. I reached Shavel in customer service and he said that they would cover all the fees, but he has been avoiding my calls now. The last time we spoke, he said his manager Paulie would only cover $500 of the fees, but now Shavel won't answer my calls. This is the shadiest business l've ever dealt with. They avoid my calls and never return my calls. I baught a $30k problem and they are not taking any responsibility for their actions of selling me a bad vehicle. I just want a manager to call me and be financially compensated for their negligence. More

This dealership is absolutely the worst. The sales person, who of course is not listed in the staff directory, took my appointment from the person it was originally scheduled with, didn't h The sales person, who of course is not listed in the staff directory, took my appointment from the person it was originally scheduled with, didn't have a clue what I was talking about when I presented my TrueCar documents indicating my employee pricing for my employer or my interest rate from my prequalification. I litterally went in with everything I needed and only needed to test drive the car to decide if I wanted it or not. The Left Exterior Door Handle Cover Cap was missing, he made sure to open the door for me so I wouldn't see it. There was a crack in the upper right corner of the windshield. Not sure if that happened while they were removing the price sticker or if it was covered up by the sticker, at any rate, I was given a bill due for the dealership to replace the windshield, but that didn't matter ~ I could never get scheduled for the replacement. I reached out to everyone at this place, including Mr. Sharp all with no response. Overall, a horrible experience, I will be fiing complaints with the BBB, the Colorado Auto Industry Division and TruCar. Buyer beware! More

I just wanna say thank you to Julia Vargas at the Sharpest Rides going the process of me getting into a new car awesome job !! Thanks again Sharpest Rides going the process of me getting into a new car awesome job !! Thanks again More

This is the WORST EXPERIENCE I'VE EVER HAD BUYING A CAR! !! THEY LIED ABOUT DOING A 360 INSPECTION ON THE VEHICLE. THEY ARE VERY DISHONEST WHEN I SPOKE WITH A MANAGER NAMED JASON HE TOLD ME THAT'S WHAT I GET !! THEY LIED ABOUT DOING A 360 INSPECTION ON THE VEHICLE. THEY ARE VERY DISHONEST WHEN I SPOKE WITH A MANAGER NAMED JASON HE TOLD ME THAT'S WHAT I GET FOR BUYING A USED CAR!!! PLEASE USE ANOTHER CAR DEALERSHIP AND SAVE YOURSELF FROM A PLACE LIKE THIS!! They refused to fix the issues with the car I haven't had the car 20 days yet More

Warning, bait-and-switch. I called about a 2018 Toyota Sienna listed for 19k both on their dealership website and on CarGurus. I confirmed the price and scheduled a test drive I called about a 2018 Toyota Sienna listed for 19k both on their dealership website and on CarGurus. I confirmed the price and scheduled a test drive, as well as an appointment for my mechanic to inspect. A few hours later, the dealer increased the price by 3k on their website. I called about it and the salesman, Mario, gave me his word that they'd honor the original price (he did not explain the increase). I show up for the test drive the next business day, and the price had been increased again by another 3k. So the car is now 6k more than it was listed for when I called—a 33% increase—and now they're sticking to that price. Moreover, Mario, my salesman, was nowhere to be found. He skipped our appointment. The car wasn't ready when I got there, and when they finally rolled it out for me, it wasn't so much as rinsed off. It had dead leaves stuck in the doors and the trunk, and was so dusty someone had written some words in the dust on the hood. Interesting behavior. For added context, the car had been for sale for 220 days, and the price had dropped month by month to where it was when I called. Yet, the first GM I interacted with, trying to ask about the price increase and why I wasted a morning coming out under false pretenses, Paul (pictured, pink shirt), claimed the price I saw was a "glitch," and said the computers were to blame. Then, rudely and out of nowhere, this Paul guy told me I should have come in the day of the "computer glitch" if I wanted the computer glitch price. He then told me to have a nice day and walked off. Again, an interesting choice to be rudely aggressive towards a customer who has a legitimate question about why they're playing games with the price. Another guy, Darryl (pictured, black jacket), came out and claimed the price drop was a human error. When I said that contradicted what Paul had said (and that human error also seemed odd since the car wasn't selling and anyone could see the price dropping month over month the last 8 month), told me, "I guess you never make mistakes, right?" Again, an interesting choice to let his ego get the best of him and insult a customer who showed up early for his appointment to check out their vehicle at a price I confirmed beforehand. Rude, immature behavior from these salespeople. Neither individual cared that Mario, or the GM he said he spoke to, had given their word on the price.  What a nightmare experience from start to finish. I got these goofballs down to 21k after arguing for an hour, but the inspection revealed the car needs 5k worth of work. Embarrassingly for the dealership, the car's tires were showing mesh. No wonder it hasn't sold. They made a bade decision at auction and want to pass that bad decision on to their customers. They lied on the phone, they lied in person, and I'm sure if they reply to this review, they'll lie here as well. More

If I could give more than 5 stars I would ! Quincy, went over and beyond with great customer service and made financing as easy as possible for me . Moose did a great job at going out of his wa Quincy, went over and beyond with great customer service and made financing as easy as possible for me . Moose did a great job at going out of his way to help me get approved! Great team. I would highly recommend the sharpest rides! More

Worked with Mike today to find and purchase the perfect SUV for myself. He was very helpful and answered all my questions. He asked me my budget and worked within it. Over all a pleasant experience. I woul SUV for myself. He was very helpful and answered all my questions. He asked me my budget and worked within it. Over all a pleasant experience. I would definitely recommend everyone to work with him. More

Frankie got us in our new whip, an we are very pleased with his customer service and his ability to not put us in a messed up ride, he is amazing and I would recommend him to my friends and family!!! Than with his customer service and his ability to not put us in a messed up ride, he is amazing and I would recommend him to my friends and family!!! Thanks again bro More

Frankie was so freaking AWESOME, I highly recommend Frankie to my friends and family from sharpest Rides, he treated us like we were his family. Frankie to my friends and family from sharpest Rides, he treated us like we were his family. More

They were very helpful got me the car I wanted at the price I wanted able to finance right there 100% recommend these people especially Daniel D. La Tour price I wanted able to finance right there 100% recommend these people especially Daniel D. La Tour More