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Babylon Honda - Service Center

West Babylon, NY

4.6
2,630 Reviews
Call Service Center (631) 669-8800

2,630 Reviews of Babylon Honda - Service Center

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July 18, 2025

Vanessa is the best, she helped me every time I need a service, she is a 5 star adviser. Thank you Vanessa and thanks to The New Babylon Honda Team. More

by Luis Mieses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2025

The service center was rather clean and everyone working there was kind. Will be returning in the future. More

by npetrini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2025

Once again Melanie went above and beyond to assess my car’s problem, make a sound recommendation, get the part quickly, and get me in and out in the promised short window. So grateful More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

The New Babylon Honda responded

Hi John, Thank you for taking the time to share your experience! We’re so glad to hear that Melanie once again delivered the exceptional service you’ve come to expect. We truly appreciate your trust and loyalty, and we’ll be sure to pass along your kind words to her. Looking forward to seeing you next time! Warm regards, The New Babylon Honda Service Team

July 11, 2025

Vincent did a great job with my service needs. He explained details, costs and expected wait time More

by BF717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

The New Babylon Honda responded

Hi BF717, Thank you for the great feedback! We're happy to hear that Vincent provided clear communication and excellent service during your visit. We’ll be sure to pass along your kind words to him. We appreciate your business and look forward to assisting you again! Best regards, The New Babylon Honda Service Team

July 10, 2025

Dealership is fine. $350 to replace a key is usury. Honda rates a zero for maintenance pricing. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

The New Babylon Honda responded

Hi Bill, Thank you for your honest feedback. We’re glad to hear your experience at the dealership was positive, but we completely understand your concerns regarding the cost of key replacement. Pricing on parts like keys is set by the manufacturer, and unfortunately, we’re limited in what we can control. That said, we always aim to provide transparent service and do our best to offer value wherever possible. We appreciate your business and hope to better serve you in the future. Best regards, The New Babylon Honda Team

July 09, 2025

Derrick our salesperson was very helpful before and after our purchase negotiating the price and answering all our questions about the car . More

by mt324529
Recommend Dealer
Yes
Employees Worked With
John Jack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Ruiz-Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 06, 2025

They were very professional and courteous and the service advisor explained everything clearly where I understood More

by SPEACIALTOMASEEWAYHN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 04, 2025

Advisors always explain what and why of service needed. Friendly staff, keep me informed of what’s happening More

by LIZZIESECTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 04, 2025

Always friendly and helpful, explains what and why a service is needed, Advisor very helpful. More

by LIZZIESECTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 03, 2025

Angel Fernandez always my visits pleasant thorough along with Mauricio the Technician Thanks guys much appreciated More

by Queen Roz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Fernandez & Mauricio
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