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Babylon Honda - Service Center

West Babylon, NY

4.5
2,549 Reviews

2,549 Reviews of Babylon Honda - Service Center

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February 22, 2025

Nice clean waiting room the staff was very friendly the advisor Vanessa and Steve and the Robert the Mechanic great More

by Gadgetman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sweeney
February 21, 2025

I recently had the pleasure of visiting the New Babylon Service Center for some routine maintenance and a recall on my vehicle, and I cannot speak highly enough of the outstanding service I received from a More

by kvindel7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Always in time great work clean hospitable they keep you aware of how much longer till ready More

by Lydialane19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

My service manager Melanie and the service manager on my last visit Vanessa are both very knowledgeable, polite, and professional. I’m extremely happy with the work they performed on my car. More

by Frapster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Melanie is very knowledgeable and quick about her position as a service advisor . Thank you. More

by Dennisnix2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

The best and professional service. Fully recommend. Gentle personnel and a good explanation of all the service and what else you need to do. More

by ramryd-mon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Fast, friendly, and efficient service especially 730AM after Super Bowl Sunday will be back again More

by Catherine taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employee who does initial check in didn't remember name also very fast, efficiency and friendly
Feb 13, 2025 -

The New Babylon Honda responded

Dear Catherine, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you had a fast, friendly, and efficient service—especially with such an early start after Super Bowl Sunday! We strive to make every visit as seamless and positive as possible, and it’s great to know that we met your expectations. We look forward to welcoming you back in the future. If there’s anything else we can do to assist you, please don’t hesitate to reach out.

February 11, 2025

Everything went smoothly. Melanie exained the prcess and the reults. I was very pleased and confident wirh the results. More

by Bruceferber7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

The New Babylon Honda responded

Dear Bruce, Thank you for sharing your experience with us! We’re glad to hear that everything went smoothly and that Melanie was able to explain the process and results clearly. It’s always our goal to ensure our customers feel confident and informed throughout their experience. We truly appreciate your kind words and are grateful for the opportunity to assist you. If there’s anything else we can do for you in the future, don’t hesitate to reach out!

February 10, 2025

Abraham was knowledgeable and understand with my questions. Nice hospitable person. When I was outside he came to inform of any discount available to me. Also before he left for the day he inform me More

by heriberto_pardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

The New Babylon Honda responded

Dear Heriberto, Thank you for sharing your experience with us! We’re thrilled to hear that Abraham was able to assist you with your questions in such a knowledgeable and understanding manner. His attentiveness and hospitality are qualities we strive for with all our customers, and it’s great to know he made a positive impression. We’re also pleased that Abraham took the extra step to keep you informed about available discounts and ensured a smooth transition to the next team member before he left for the day. If you need anything further or have any questions, please feel free to reach out. We’re here to help!

February 05, 2025

Assisted by Vanessa who is always knowledgeable, explains work being done and always customer focused! Amazing staff member! More

by SRGSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

The New Babylon Honda responded

Thank you for taking the time to share your experience! We’re so glad to hear that Vanessa provided you with such great service. Her knowledge, clear communication, and customer-focused approach are exactly what we strive for, and we're lucky to have her on our team! We’ll be sure to pass along your kind words to her. If you ever need anything else, feel free to reach out—she’s always here to help!

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