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Babylon Honda - Service Center

West Babylon, NY

4.6
2,608 Reviews

2,608 Reviews of Babylon Honda - Service Center

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June 29, 2025

Very good ,right on time ,no problems. I will go back any time. Let my friends know about it More

by procy24
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Very informative gave options and opinions on what was needed for service and was fast and efficient More

by talbert726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Vincent was very helpful. He is a huge asset to Honda service. There has been a lot of turn-over in this department and I really hope he will be appreciated. He is very per More

by AQUAMARINEFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

The New Babylon Honda responded

Thank you so much for your thoughtful review! We're thrilled to hear that Vincent made such a positive impression — he truly is a valued member of our team. We appreciate your kind words and your recognition of his dedication and professionalism. We'll be sure to share your feedback with him and the team. Thank you again for choosing Babylon Honda!

June 17, 2025

when i made an appointment for a set time i assumed that was the time a technician would available to evaluate my car, instead it took all day for someone to look at my car and diagnose the problem. very d More

by LYNDA.CALIMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Went there for fuel pump recall, had me out same day as well as taking care of my AC Compressor Shaft Seal under Warranty. Service advisor Vincent helped me out that day. More

by Luizzy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

The New Babylon Honda responded

Thank you so much for your review! We're glad to hear that Vincent was able to take great care of you and get everything handled efficiently — all in the same day! It’s always our goal to provide fast, reliable service while making the process as smooth as possible. We appreciate your trust in us and look forward to seeing you again!

June 09, 2025

Very good ,right on time ,no problems. I will go back any time. Let my friends know about it More

by procy24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

The New Babylon Honda responded

Thank you so much for your kind words! We're glad to hear everything went smoothly and on time. Your recommendation means a lot to us, and we truly appreciate you spreading the word. We look forward to welcoming you—and your friends—back anytime!

June 07, 2025

I am please with the good service Honda Babylon provided. Thanks also to Steven. Very accommodating…. Good man More

by constantinoprepos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

The New Babylon Honda responded

Thank you for your kind words! We're glad to hear that Steven and the team at Babylon Honda provided you with accommodating and great service. We truly appreciate your feedback and look forward to assisting you again in the future!

June 02, 2025

On almost every occasion, actions like not installing hardware properly or breaking hardware and not notifying me. Is totally unacceptable. The service department consistently demonstrates a don't care a More

by thenunz62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

The New Babylon Honda responded

Thank you for sharing your concerns with us. We sincerely apologize for the issues you've experienced and for any frustration caused by the service you received. This is certainly not the level of quality or care we aim to provide. Your feedback is very important, and we would like the opportunity to make things right and address these concerns directly. Please feel free to reach out to me personally so we can discuss this further and work toward a solution that restores your confidence in our service.

June 02, 2025

Was not good at all. .. online prices was very different than the prices when you get there... More

by JRIVERA1872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Falco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Caccavale
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I brought my vehicle in for a recall issue. Vanessa in the service department was phenomenal and took care of everything! Thanks More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

The New Babylon Honda responded

Thank you so much for your feedback! We're glad to hear that Vanessa provided you with such outstanding service. She truly cares about making sure our customers are well taken care of, and we’ll be sure to pass along your kind words. If you need anything else, we’re always here to help!

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