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The New Babylon Honda

West Babylon, NY

4.6
5,280 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 5,280 reviews

April 24, 2025

Vanessa addressed all my needs and wants as always. She is an asset to your organization More

by LouSweet
Recommend Dealer
Yes
Employees Worked With
Vanessa
April 23, 2025

Went in for a recall was supposed to be approximately 4 hours was done in 2and a half only complaint was no loaner vehicles available More

by Don't have a screen name
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Got appt next day was able to get a loaner car for 4 days waiting for car to be fixed More

by Kcmc1228
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I always get honest and reliable service and Vanessa is an advisor I trust completely. More

by Mfneary
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

The time frame was excellent n even though the guy said longer it wasn’t More

by DELORESGLORIASTEVENSON187
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniela Saenz- Duenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

I had to wait at least 3 hours. However you guys were very cool about it. Mel offer me a loaner but I decided to wait it out. Very professional and friendly!! More

by dphighdog4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Fueron muy amables en todo momento e informativos con todo lo que necesita saber para próximo arreglo More

by Jenny Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Melanie was a little short and rude. They never told me where to go, and she was annoyed I didn't know on my own. The girls in the waiting area were polite and the work was done quickly. More

by Casey.clifford30
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Melanie went above and beyond. I was in twice within 48 hours after hitting potholes and suffering tire damage. She did everything possible to make the experience bearable. Got me More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

The New Babylon Honda responded

Hi John, Thank you so much for taking the time to leave such a thoughtful review. We’re so glad to hear that Melanie and Vanessa were able to support you during a stressful situation and make the experience as smooth as possible. Going above and beyond for our customers is what we strive for, and it's wonderful to know that their efforts made a difference. We truly appreciate your kind words and your continued trust in us. If you ever need anything in the future, we’re here for you!

April 11, 2025

I’ve been leasing from New Babylon Honda for years. Everyone is professional, friendly and helpful - Kelvin especially! I More

by pmarshall12
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Peralta
Apr 15, 2025 -

The New Babylon Honda responded

Hi pmarshall12, Thank you so much for your continued loyalty and kind words! We’re truly grateful to have long-time customers like you as part of the New Babylon Honda family. It’s wonderful to hear that you've consistently had great experiences with our team—especially Kelvin! We appreciate your trust in us and look forward to serving you for many more years to come.

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