The Luxury Collection Walnut Creek

very nice work and great job ? ? and the Manager his name Henry Escano was very good and Jesica Excellent job ? and the Manager his name Henry Escano was very good and Jesica Excellent job More

Best customer service in town. I have several cars serviced by Mercedes and Audi too and while both have good service departments, WC Luxury is in a class of its own. I have several cars serviced by Mercedes and Audi too and while both have good service departments, WC Luxury is in a class of its own. More

Nice experience professional , timely Snsjssjs Alaska’s hahahaha snake Akamai also sisi dish ksks ksks Alaska’s hahahaha snake Akamai also sisi dish ksks ksks More

Overall excellent service, Jessica communicated very well and kept me informed on the progress of the work being performed. She also provided written information on her recommendations which was helpful in t and kept me informed on the progress of the work being performed. She also provided written information on her recommendations which was helpful in the decision making process. I have 100% confidence when leaving my vehicle there. More

Great group of people. Good service with one major exception. They sold me a car they didn’t have a clean tile to. Therefore I have a car with no tile brocade Inhave to w Good service with one major exception. They sold me a car they didn’t have a clean tile to. Therefore I have a car with no tile brocade Inhave to wait for them to obtain the original title. It’s been a month already and no title in sight. Severely limits my use of the car. More

I have never had a 'good' Experience with the dealership. .the service department has always been straightforward and pleasant. .the service department has always been straightforward and pleasant. More

We enjoyed working with the team and purchasing the car. If we decide to buy another vehicle we will return back! If we decide to buy another vehicle we will return back! More

Everything was great, appreciate them and all the hard work put into getting this deal together. work put into getting this deal together. More

It took two weeks for them to confirm the problem with the car and I only received information when I asked. I didn't receive an explanation for why one of my concerns wasn't fixed as requested, and only the car and I only received information when I asked. I didn't receive an explanation for why one of my concerns wasn't fixed as requested, and only learned why when I read the service receipt. This is the first time a dealer has ever returned my car to me with an empty gas tank. A new problem occurred on the drive home which will require yet another trip to the dealer. More

Outstanding customer service, friendly staff, and very quick to respond. Very good response time to issues and troubleshooting problems and helpful with automation of invoices and documents quick to respond. Very good response time to issues and troubleshooting problems and helpful with automation of invoices and documents More