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KARL Chevrolet

New Canaan, CT

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154 Reviews
Karl Chevrolet is a third generation family business established in 1927. We are THE leading EV dealer in Connecticut! We are very excited to extend our service to 24 hours a day to our customers viewing our website. Just call or email us if you have any questions regarding our site information. Here at Karl Chevrolet, we offer the area's best lease deals; special low APR financing and we offer special pricing to Credit Union Members, Police and Fire Department Personnel, First Responders and Emergency Personnel and local teachers. Si usted quiere visitar Karl Chevrolet en Español, Oprima Aqui Por Favor!
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261 Elm St

New Canaan, CT

06840

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Showing 154 reviews

August 08, 2024

Staff at very knowledgeable, polite, professional, and helpful. This is my 3third car from Karl and I won’t go anywhere else More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Weisbrot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Santacruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Molano-Niebles
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Karl Chevrolet provides excellent professional service. The staff is courteous and responsive to the customer. More

by carnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Poor. This dealership never answers my e-mail question. Even the second time I got no response. More

by Doronmillerusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leo Karl III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Karl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

KARL Chevrolet responded

KARL Chevrolet responded privately on 9/05/23 4:23 PM Doron, We take comments and feedback very seriously, and we appreciate you taking the time to let us know you were not happy with our team's level of service. I did research your inquiry about a 2012 Lexus LS460. On August 29th, Danielle did respond letting you know that car had been SOLD as was actually DELIVERED that same day. It appears that her email may have gone to your 'junk' folder and you never saw it. I responded again today by forwarding her email; but I am not sure it will go through. Please check the junk folder on your gmail account and look for an email from 'wecare@karldirect.com' ..... again, I apologize that you did not get our initial response. If you do find the email in the junk folder, I would appreciate it if you would consider revising your review as we do take these VERY SERIOUSLY. Our goal is to help each customer have an outstanding experience, regardless of whether they elect to do business with Karl Chevrolet or not. Thanks for the opportunity to assist you. I am sorry it did not work out this time; but perhaps there will be another opportunity in the future. Best, Leo Update on your vehicle of interest from Karl Chevrolet From: wecare@karldirect.com To: doronmillerusa@gmail.com August 29, 2023 Dear Doron, Thank you for your interest in the 2012 Lexus LS 460 we had listed for sale. This specific vehicle has been SOLD and being delivered today. I would be happy to keep you informed about other potential vehicles of interest. To help us provide you with relevant vehicle options, can you please let me know: Are specifically looking for a Lexus LS 460, or would similar size vehicles be of interest? Do you have a specific budget or price range you are looking at? Are there any specific "MUST HAVE" features? Is there any other criteria of importance - maximum mileage, etc? Be sure to bookmark our website at www.karlchevy.com to keep up with our latest inventory and specials. Our team looks forward to assisting you in your vehicle search. Thank you again for your interest in a vehicle from Karl Chevrolet. Thank you, Danielle LaValle Business Development Manager (203) 966-9508 (203) 972-0813 wecare@karldirect.com

January 12, 2023

I had a great experience with Wally. No pressure and easy process. Love my new Trailblazer. More

by trayrobin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wally Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

sales consultant Gary Mihaley was terrific very helpful it was a real pleasure meeting him More

by paul
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mihaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

Thank you Mr. Karl for the best buying experience we have ever had. We were kept informed, not pressured and couldn't be happier with the outcome. We are so please with our Velar. More

by Roberta W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Karl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Absolutely amazing service! Buying a car from Leo Karl was seamless and actually enjoyable, even for an out of stater. He had everything prepared for us to sign and was incredible to work with over the ph More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Karl III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel
February 25, 2020

Steve Karl made an out of state purchase seamless for my Chevy SS. Helped with every detail so all I had to do was turn up and drive away. The car was immaculate and exceeded my expectations, as did the ser More

by Happy Chevy SS Owner
Recommend Dealer
Yes
Employees Worked With
Rob Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Karl
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2019

Great Salesman! Great Dealership! Karl Chevrolet was a wonderful place to do business. Our salesperson, Rob Ferraro was very knowledgeable, helpful, and patient. He made the process More

by Sooziq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2019

Highly professional I came to this company as an expat with no credit history in USA. Nevertheless Leo was helping me thru the process and I managed to get my car. He co More

by Bjarte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Karl III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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