The Honda Superstore of Joliet - Service Center
Joliet, IL
234 Reviews of The Honda Superstore of Joliet - Service Center
There is nothing wrong with the Honda of Joliet; in fact it is my go-to place in anything that deals with cars. Currently my family has 3 Hondas, and plenty of retired ones under our belt, whom all have be it is my go-to place in anything that deals with cars. Currently my family has 3 Hondas, and plenty of retired ones under our belt, whom all have been worked on at the dealership. Everyone there treats you with the utmost respect and they look forward to helping/serving you. They always get their work done right the first time, so the only reason to come back is to make another purchase or just to stop by and visit with the friendly staff. The overall experience is very satisfying, I know I put myself and my family into their hands and trust them 100% with me and my family’s well being. In regards to the price, they always have good deals running saving you your hard earned money. And when the deals don’t cut, you can always use one the coupons they always seems to have. All in all, anything car related the first person I call and recommend you call is the Honda of Joliet. More
When I brought my 2000 Honda Accord in for service at Honda of Joliet I was highly impressed by my service writer, Roger Frank. He was very knowledgeable about Honda's and all types of vehicles. Roger to Honda of Joliet I was highly impressed by my service writer, Roger Frank. He was very knowledgeable about Honda's and all types of vehicles. Roger told me what I needed and I knew by his professionalism, I could trust him. From now on, I will bring my other cars to Honda of Joliet because he is the best and I finally found someone I can trust! More
Roger estimated my car to be ready it in 2 hours, and was done in 1 3/4 hours - best completion time given for a service appointment. Previously went to McGrath in Elgin and was left waiting for hours, with done in 1 3/4 hours - best completion time given for a service appointment. Previously went to McGrath in Elgin and was left waiting for hours, with no updates, left without service being completed. Brought it to Honda of Joliet and had a pleasant experience, so I'll definitely have all my service needs done there. More
Heidi is always friendly and smiling ~ great customer service! Very knowledgable of all repairs needed and helpful deciding what is critical and what can wait a month. She has never steered us wrong :- service! Very knowledgable of all repairs needed and helpful deciding what is critical and what can wait a month. She has never steered us wrong :-) We have a 2001 with 280,000 miles on that is still running smooth - obviously she knows what she is doing. More
My experience at Honda of Joliet Service Department was a positive one for several reasons. First, the service advisor promptly did the paper work, answered my questions and told me of my options for servic positive one for several reasons. First, the service advisor promptly did the paper work, answered my questions and told me of my options for service without being too pushy. Another reason it was a positive experience was because the service was done quickly and I left with a clean vehicle in less time than I expected. More
I have an older CRV that I brought into Honda of joliet for an oil change. The service advisor Riley informed us that we had a major oil leak. He brought us out to the car and showed us and how the repai for an oil change. The service advisor Riley informed us that we had a major oil leak. He brought us out to the car and showed us and how the repair would take place. It was a large repair. Riley took the time to show us. We were offered a loaner vehicle and the job was performed in the time he told us. It was very professional and a job well done. This is what I find in a place that I want to do business with and I will be purchasing purchasing my next vehicle from Honda of Joliet. Thanks. More
Mark was very friendly, knowledgable, and helpful. He resolved my problem with courtesy and only made recommendations of things I may want checked out, without pushing them on me. I left with a smile on resolved my problem with courtesy and only made recommendations of things I may want checked out, without pushing them on me. I left with a smile on my face! More
By far the best customer service in the Joliet area. Service folks with integrity and people like Heidi that always greet you with a smile. I will probably purchase my next vehicle from Honda of Joliet Service folks with integrity and people like Heidi that always greet you with a smile. I will probably purchase my next vehicle from Honda of Joliet due to the great customer service I get when I bring in my 2007 Civic and my 2003 Chevy Venture. More
fast friendly service, very helpful! I came into your location so frustrated & on the verge of tears over my car problems & your advisor, "Mark" was so wonderful & patient & explained everything to me in location so frustrated & on the verge of tears over my car problems & your advisor, "Mark" was so wonderful & patient & explained everything to me in a way that even I could understand. He took his time going over everything and I felt confidant & relaxed and my car was fixed!!! I was so happy over the wonderful way I was treated, such excellent service!!! I will be coming back again & recommending Honda & mark to all my friends & family! Thank You so much & Please tell Mark Thank You!!! More