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The Honda Superstore of Joliet - Service Center

Joliet, IL

3.6
234 Reviews

234 Reviews of The Honda Superstore of Joliet - Service Center

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May 31, 2012

There is nothing wrong with the Honda of Joliet; in fact it is my go-to place in anything that deals with cars. Currently my family has 3 Hondas, and plenty of retired ones under our belt, whom all have be More

by 10karczewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Frank
May 30, 2012

When I brought my 2000 Honda Accord in for service at Honda of Joliet I was highly impressed by my service writer, Roger Frank. He was very knowledgeable about Honda's and all types of vehicles. Roger to More

by chrisstie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Frank
May 30, 2012

Roger estimated my car to be ready it in 2 hours, and was done in 1 3/4 hours - best completion time given for a service appointment. Previously went to McGrath in Elgin and was left waiting for hours, with More

by tlang1062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Frank
May 28, 2012

Heidi is always friendly and smiling ~ great customer service! Very knowledgable of all repairs needed and helpful deciding what is critical and what can wait a month. She has never steered us wrong :- More

by ajdash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Gross
May 26, 2012

My experience at Honda of Joliet Service Department was a positive one for several reasons. First, the service advisor promptly did the paper work, answered my questions and told me of my options for servic More

by Sandra Lindstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riley Niznik
May 24, 2012

I have an older CRV that I brought into Honda of joliet for an oil change. The service advisor Riley informed us that we had a major oil leak. He brought us out to the car and showed us and how the repai More

by Persico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riley Niznik
May 20, 2012

Mark was very friendly, knowledgable, and helpful. He resolved my problem with courtesy and only made recommendations of things I may want checked out, without pushing them on me. I left with a smile on More

by Denisv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
March 01, 2012

Roger Frank in the service dept. is great to work with. when I work with him I feel that I can always trust him to be fair. More

by dominic12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Frank
February 25, 2012

By far the best customer service in the Joliet area. Service folks with integrity and people like Heidi that always greet you with a smile. I will probably purchase my next vehicle from Honda of Joliet More

by martimic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
February 14, 2012

fast friendly service, very helpful! I came into your location so frustrated & on the verge of tears over my car problems & your advisor, "Mark" was so wonderful & patient & explained everything to me in More

by KittyMay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Carlson