The Honda Superstore of Joliet - Service Center

I am a repeat customer and will continue to be. We just bought a new odyssey and knew our only choice was honda for our new minivan because we couldn't even think of going somewhere else for service! Mark bought a new odyssey and knew our only choice was honda for our new minivan because we couldn't even think of going somewhere else for service! Mark is so nice and wonderful with the kids! Hr explains everything without assuming I don't know anything about cars because i'm a woman and a mom - I know more than y husband-so I know that what mark says needs fixing really does need fixing! He is honest, fair, and a pleasure to do business with! More

I am a long time customer of Honda of Joliet. I switched dealerships shortly after the car was purchased when I realized how convenient the shuttle service was with four small children. They would even use dealerships shortly after the car was purchased when I realized how convenient the shuttle service was with four small children. They would even use my car so I didn't need to move car seats. The car was always done when they said, and I was given updates along the way when necessary. Today they topped my already high expectations for service. I had scheduled routine work and requested an estimate in advance. Upon picking up the car, only the requested work was done at the stated amount, but Riley had also prepared a list of upcoming expenses I could count on listed in order of importance and included costs. He helped me work out what could be put off safely and what needed to be seen to in a timely manner. I will now be able to budget for the upcoming expenses over a year instead of being surprised and overwhelmed. More

I was passing through and needed to find a Honda dealer to get some work done on my Accord. I asked someone at a restaurant and they recommended this dealer. I figured I was in trouble but went and met som to get some work done on my Accord. I asked someone at a restaurant and they recommended this dealer. I figured I was in trouble but went and met someone named Mark Carlson. He was exceptionally helpful and made me feel at ease. Work was done exactly how he said it would be and at the price he said. I paid more here than in Louisiana but the prices are probably higher up here. If I am through again, I will definitely service my car here and buy a new one if I need to. More

My first experience with the service department here. I helped someone purchase a car here previously from Ted Turisi. I am in sales myself and this organization gets it right from top to bottom. Both of helped someone purchase a car here previously from Ted Turisi. I am in sales myself and this organization gets it right from top to bottom. Both of my experiences have been good and I will continue to bring my business to them. We have many choices as consumers today and Honda of Joliet makes it inviting to do business with them. The waiting room is awesome, and customer service is outstanding. Trust me, I am not an easy grader when it comes to restaurants and car dealerships. I would also reccommend this location to my friends and family (and I don't do that very often as it puts my reputation at stake also). They pay attention to detail, and as long as they continue to do so, I will keep coming back. More

Riley and Roger were very friendly and made the whole service experience pleasant. My car had a key safety feature that needed repaired so Riley put me in a loaner car and explained the whole process of service experience pleasant. My car had a key safety feature that needed repaired so Riley put me in a loaner car and explained the whole process of the repair as well as the turnaround time. There were no surprises. They communicated very well and always kept me informed on my car's status. I will definitely be going back there for future service and I'll also refer my friends and family to them because of Riley and Roger!! More

Took my civic for some work to be done and I usually have my discount coupons, however it didn't stop John woratschek to give me my discount. That's what you call customer service! Been coming to this dealer my discount coupons, however it didn't stop John woratschek to give me my discount. That's what you call customer service! Been coming to this dealer for a long time, they always take care of me. When Iam ready for a new Civic I will be buying from them. Very professional and customer friendly ALWAYS! More

This dealership was very helpful and polite. The work that was done was explained thoroughly and was completed efficiently. I had a very pleasant experience. I will take my car back to them the next ti that was done was explained thoroughly and was completed efficiently. I had a very pleasant experience. I will take my car back to them the next time service is needed on it and I recommend this Honda dealership (Honda of Joliet) to anyone who needs help with their Honda Vehicle or is interested in purchasing one. Great Job! More

I went to the HONDA SUPERSTORE OF JOLIET for an ordinary oil change and left with an EXTRAordinary smile following EXTRAORDINARY SERVICE that was initiated by a MOST affable Riley Ninitz(sp?,sorryRiley) who oil change and left with an EXTRAordinary smile following EXTRAORDINARY SERVICE that was initiated by a MOST affable Riley Ninitz(sp?,sorryRiley) who not only exhibited consice professionalism but really helped me out by arrainging a ride, and pick up, for an important meeting that needed to be made before the service would have been completed. KUDOS to the HONDA SUPERSTORE OF JOLIET and especially Riley !! More

Riley Niznik was incredibly friendly and accommodating. The waiting area is pretty comfortable with internet access and coffee and television. And they let me take a personal call on my cell phone in one The waiting area is pretty comfortable with internet access and coffee and television. And they let me take a personal call on my cell phone in one of the sales office so I could talk in privacy and not worrying if I was bothering anyone. More

I had service work done on my 2008 Accord due to spiders building a web in the EVAC system. At first, the webs were simply cleaned out but at another visit my service advisor, Riley suggested a couple doll building a web in the EVAC system. At first, the webs were simply cleaned out but at another visit my service advisor, Riley suggested a couple dollars part which would prevent this problem from reaccurring. He had the work completed quickly and inexpensively. I couldn't be happier with the solution and am glad Riley suggested it. I would definitely recommend Honda of Joliet for any service work you need done and if you want to work with a very helpful service advisor who really explains things well, I would ask for Riley. I know I will next time I go there. More