The Honda Superstore of Joliet - Service Center

From the minute we walked into the dealership to get my van serviced, we were met with smiling faces and very friendly people. Mark Carlson was especially helpful. I had my 14 month old daughter with me. M van serviced, we were met with smiling faces and very friendly people. Mark Carlson was especially helpful. I had my 14 month old daughter with me. Mark told me where the waiting room was and then told that there was a waiting room with toys, separate TV, child-friendly books and magazines and child-sized chairs. My daughter was much happier here than in the regular waiting room. As soon as Mark heard from the service department that my van was going to take a little longer to fix than originally anticipated, he arranged for Enterprise to pick me up and get me a rental car for the day. (He asked if this was ok with me before doing so, but he did check into my extended warranty for me.) Mark went above and beyond to help me understand what was going on with my van, make my daughter and I comfortable and especially to help arrange for me to get a rental car. Everyone we encountered today at Honda of Joliet was incredibly friendly, very helpful and knowledgeable when I had a question. More

Came in for. 60,000 mile service and Fernando was very knowledgeable and knew just exactly what I needed. Not only by the mileage but time as well. Which I never knew before he informed me. Got in and out knowledgeable and knew just exactly what I needed. Not only by the mileage but time as well. Which I never knew before he informed me. Got in and out in the allowed time he told me. Thanks a lot Fernando. Will be seeing you on my next service More

97 CRV for repairs to give over to daughter at college and wanted to ensure all repairs were done and well done - they were. Included was brakes, oil pan, joint, and radiator. parts took 3 days but servic and wanted to ensure all repairs were done and well done - they were. Included was brakes, oil pan, joint, and radiator. parts took 3 days but service was great. Given loaner More

Once again, I was very pleased with the service I received at Honda of Joliet! I always leave this dealership feeling valued as a customer. received at Honda of Joliet! I always leave this dealership feeling valued as a customer. More

Roger always takes care of me, and I mean ALWAYS. I call him up to make sure he'll working when I bring my car in. He's fair and trustworthy. He explains things to me when I need something fixed, and if I s him up to make sure he'll working when I bring my car in. He's fair and trustworthy. He explains things to me when I need something fixed, and if I still don't understand he takes me back by my car and shows me. More

I got there late, surprised they were still able to change my oil. Comfortable waiting room and nice television and computers. Given recommendations for my next service, and it only took about 30 min change my oil. Comfortable waiting room and nice television and computers. Given recommendations for my next service, and it only took about 30 minutes. Treated with much care and respect, I was very happy and will return. More

They were able to service my car with very short notice. Heidi was very helpful in fitting me in for an appointment when I called late in the work day. Heidi was very helpful in fitting me in for an appointment when I called late in the work day. More

This dealer has always excelled is there service department.My wife and I would highly recommend this dealer.We will probably buy another Honda and this would be our dealer of choice. department.My wife and I would highly recommend this dealer.We will probably buy another Honda and this would be our dealer of choice. More

First time I've brought my vehicle to a dealership. I've heard horror stories about how dealerships rip people off and recommend services I don't need. Roger helped me go over my maintenance history, and to heard horror stories about how dealerships rip people off and recommend services I don't need. Roger helped me go over my maintenance history, and told me I didn't need half the things done to my car that I thought I did. It was refreshing. I've not seen that kind of honesty from any shop I've ever been to. More

I would definitely recommend this dealership. I have owned my Honda for 6 years and always come back for service. They are honest, thorough, friendly, and trustworthy. I have been very pleased with my owned my Honda for 6 years and always come back for service. They are honest, thorough, friendly, and trustworthy. I have been very pleased with my experience at Honda of Joliet. Riley was very friendly and thoroughly explained the service performed on my car. More