Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
The Honda Superstore of Joliet - Service Center
Joliet, IL
235 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
235 Reviews of The Honda Superstore of Joliet - Service Center
Sort by
December 28, 2012
It is never a frustrating experience when I take my vehicles in for service at Honda of Joliet. I brought my 1998 CRV in for a tire check. A couple tires seemed a little low. Riley made sure I was atte vehicles in for service at Honda of Joliet. I brought my 1998 CRV in for a tire check. A couple tires seemed a little low. Riley made sure I was attended to in a very timely manner. I have brought my cars in alot for service and have had the pleasure of having Riley as my service representative many times. He is always so polite and friendly. It is a pleasant experience dealing with Riley and this dealership. More
by M31a24d25
Employees Worked With
Riley Niznik
December 28, 2012
I recently had an issue with my honda crv's navigation unit. It was just outside of the warranty. Not only were did the associates listen to my concerns they have repaired my navigation unit. Its great unit. It was just outside of the warranty. Not only were did the associates listen to my concerns they have repaired my navigation unit. Its great to be listened to and for honda / honda of joliet to stand by their product. I will absolutely purchase my next car here. (Probably an accord.) More
by jconner83
Employees Worked With
auto repair service desk
December 03, 2012
HEIDI WAS THE BEST SERVICE WRITER AT HONDA OF JOLIET! SHE WAS CARING,AND HAD GREAT CUSTOMER SERVICE. I WAS RECENTLY IN FOR A RECALL PART ON MY CRV, SHE ALSO SUGGESTED AN OIL CHANGE AND TIRE ROTATION AS WELL. WAS CARING,AND HAD GREAT CUSTOMER SERVICE. I WAS RECENTLY IN FOR A RECALL PART ON MY CRV, SHE ALSO SUGGESTED AN OIL CHANGE AND TIRE ROTATION AS WELL. AT THAT POINT I DIDN'T EVEN THINK OF IT! SHE WAS VERY INFORMATIVE AND ONCE AGAIN HAD GREAT CUSTOMER SERVICE! DEFINITELY COMING BACK TO THIS DEALER FOR SERVICE! More
by jberg719
Employees Worked With
HEIDI G in SERVICE DEPT
December 01, 2012
I purchased my Honda in 2003 at Honda of Joliet and have all my service done there. They are always courteous and thorough. Knowing my car is in good repair gives me peace of mind. all my service done there. They are always courteous and thorough. Knowing my car is in good repair gives me peace of mind. More
by buktecher
Employees Worked With
Roger
November 24, 2012
Brought in year and a half old vehicle due to electrical issues. Ended up feeling like I was putting them out because they couldn't get vehicle right. Ended up without vehicle. Will NEVER go back. Bought my issues. Ended up feeling like I was putting them out because they couldn't get vehicle right. Ended up without vehicle. Will NEVER go back. Bought my first Honda in Orland Park and always had a great experience. Joliet - you lost my service due to your inability to provide customer service. It was my 3rd bad experience with Jolet!! More
by Alex9397
Employees Worked With
Kevin Stratton
November 12, 2012
MARK WAS WONDERFUL. HE WAS SO HELPFUL, FRIENDLY, AND COMPASSIONATE. HE GOT ME IN AND GOT ME A RIDE HOME. HE MADE ME SO COMFORTBLE. I THOUGHT I WAS GOING TO BE IN FOR A DISASTEROUS TIME. INSTEAD, I WAS A COMPASSIONATE. HE GOT ME IN AND GOT ME A RIDE HOME. HE MADE ME SO COMFORTBLE. I THOUGHT I WAS GOING TO BE IN FOR A DISASTEROUS TIME. INSTEAD, I WAS ALL SMILES. HE WAS A GREAT AND EVERYONE ELSE AY YHIS DEALERSHIP WAS TOO. BEST THING. MY CAR WAS SQUEAKY CLEAN WHEN I WENT TO PICK IT UP. CON, I COULDN'T PULL MY 13 YEAR OLD DAUGHTER AWAY FROM THE COMPUTER IN THE WAITING ROOM. MY EXPERIENCE WAS AWESOME. More
by mlvmarks
Employees Worked With
MARL
November 09, 2012
No Purpose in this review as Honda Joliet controls the reviews. This review is just documentation as proof. My experiance is that Honda Joliet highballs the price for women. Tries to sell repairs that reviews. This review is just documentation as proof. My experiance is that Honda Joliet highballs the price for women. Tries to sell repairs that are not needed. Even if they have already done the service, go back in and they will try to sell it again. They claim that a basic checklist is completed and given to the customer. I have never received one.. The service department needs to be eliminated, starting with Kevin. I do not trust the work being done at this dealership. I highly reccomend ALL HONDA OWNERS go to Valley Honda.. Valley Honda sets the standard for service. Even exceeding Lexus.. Valley Honda is very open, honest, does not lie. DO NOT TRUST JOLIET HONDA.. Visit Valley Honda for #1 Service. Again, the purpose of this post is to document that Honda Joliet does control what gets posted. More
by mjh6500
Employees Worked With
Kevin in Service.. GM wont call back..
October 29, 2012
Went in for an oil change and the experience was simple, hassle free, and straight to the point. The service advisor was very knowledgeable and respectful, Fernando advised me about other services my vehicl hassle free, and straight to the point. The service advisor was very knowledgeable and respectful, Fernando advised me about other services my vehicle needed and he got them done with no hesitation or sales gimmicks. Thanks again! More
by ton87
Employees Worked With
Fernando Pizano
October 26, 2012
One of the best oil change services I have ever had! It was quick, just in and out. Fernando was very nice, professional, and knowledgeable. All around great customer service and experience. was quick, just in and out. Fernando was very nice, professional, and knowledgeable. All around great customer service and experience. More
by Cvrgs7
Employees Worked With
Fernando Pizano
