The Honda Superstore of Joliet - Service Center

my car kept dying out & had a weird noise, brought it into Honda & got it back the same day all fixed and running like new! Thank You Mark who addressed my problem and took time with me and made sure I w into Honda & got it back the same day all fixed and running like new! Thank You Mark who addressed my problem and took time with me and made sure I was taken care of, I will bring in my car for all my needs to you! More

needed an oil change & was in & out very quick~I didnt get pressured into any service but instead was just told my maintenance schedule and given a car wash. I dealt with Mark who was so nice & took didnt get pressured into any service but instead was just told my maintenance schedule and given a car wash. I dealt with Mark who was so nice & took time with me to explain things to me. I will indeed return, Thank You! More

I would recommend Honda of Joliet because of their prompt, courteous service. I purchased my car at this dealershipe and have the maintenance performed at this dealership as well. Each experience I prompt, courteous service. I purchased my car at this dealershipe and have the maintenance performed at this dealership as well. Each experience I have had has been pleasant and informative - they always explain what they are going to do before completing the service. I will continue to take my vehicle to Honda of Joliet! More

Roger was extremely friendly and helpful, explaining all the maintenance that was due on my visit. He went the extra step to ensure that some of the work was indeed covered under my warranty. the maintenance that was due on my visit. He went the extra step to ensure that some of the work was indeed covered under my warranty. More

I purchased my new Odyssey back in 2005 and have been coming back for routine service since. For the last five years , Roger has been the service associate I have been working with and he is the BEST. Ro coming back for routine service since. For the last five years , Roger has been the service associate I have been working with and he is the BEST. Roger explains in your terms what needs to be done, what your options are and makes you feel like you are valued. I* have been in customer service for over 20yrs and it's very rare to find someone that actually CARES and is really out there to help the customer. Honda of Joliet, you have a winner..He cares for you and your customers. Thank you. My next vehicle (not soon enough) will be purchased here because of the sales person I had then and also ROGER!!!! Barbara Budz 54571 05/Honda/odyssey More

My experience from Honda of Joliet was absolutely great. I was serviced easily and taken care of like Family. Roger Frank, really made sure that I was happy with my experience and made sure that the quality I was serviced easily and taken care of like Family. Roger Frank, really made sure that I was happy with my experience and made sure that the quality service that they provided was both speedy, and pleasant. I want to send my Personal thanks to Roger Frank for his kind service. He really made me feel comfortable in my first visit to a certified dealer for vehicle service. More

My accord had intermittent problem with burning oil. After 2 years of consumption and contacting corporate and warranty manager, we got the engine rebuilt from the heads down. Service department is ver After 2 years of consumption and contacting corporate and warranty manager, we got the engine rebuilt from the heads down. Service department is very friendly and efficient. More

Riley was my service rep twice and was extremely helpful and knowledgeable about repairs and my warranty. I highly recommend! Thank you for looking out for me. and knowledgeable about repairs and my warranty. I highly recommend! Thank you for looking out for me. More

This review is for the SERVICE department, specifically Heidi. We were on a holiday trip across three states and our Honda Odyssey broke down. To make matters to us worse, it was our first trip with our yo Heidi. We were on a holiday trip across three states and our Honda Odyssey broke down. To make matters to us worse, it was our first trip with our young baby. Thankfully, Honda of Joliet was the closest dealership and ended up being who we called. I spoke with Heidi and she immediately took charge and completely relieved the stress we felt. She arranged almost everything for us in this "desperate" situation including towing and a rental car. We literally only had to wait for those people to call us and wait for them to show up. Long story short, the van was fixed perfectly and returned cleaner than it came to them, and Heidi went absolutely above and beyond what I expected from them. I only wish I lived nearer to make them my dealership to use. I would, without hesitation, do business with them again and again. This was completely under warranty and they had zero money to be made. My bill was $0 and I've never had a nicer service experience. Heidi kept me informed by phone calls as the service problem was diagnosed, and as it was fixed. Complete first class service every step of the way. More

First time customer at the Honda of Joliet. When I came in; I was greated and treated very nicely! The work on my car did not take as long as I thought it would and I was very pleased. I definetely chos in; I was greated and treated very nicely! The work on my car did not take as long as I thought it would and I was very pleased. I definetely chose the right place to come to! More