The Honda Superstore of Joliet - Service Center

This dealership is always great for me from sales to service. But nobody or nothing can match Roger's friendliness, enthusiasm and knowledge about his job. Kudos to honda of joliet for having a service service. But nobody or nothing can match Roger's friendliness, enthusiasm and knowledge about his job. Kudos to honda of joliet for having a service Master like him, really makes my day just to do this review or rating. Fernando Nuez Osyssey and CRV owner More

It seems rare to find a business where every employee is helpful, friendly and knowledgeable, but we have found that with Honda of Joliet. I have two little ones and very much appreciate the clean playroom helpful, friendly and knowledgeable, but we have found that with Honda of Joliet. I have two little ones and very much appreciate the clean playroom with TVs, toys and books. Fernando was helpful, friendly and very knowledgeable. He kept me updated with what was going on with my van. The work on the van was finished before the time he quoted! More

I called Roger and told him about the noise my car was making and he got me right in. My problem was diagnosed promptly and I was given a fair price for the repair. My overall experience was GREAT! Roge making and he got me right in. My problem was diagnosed promptly and I was given a fair price for the repair. My overall experience was GREAT! Roger explained what needed to be done to my satisfaction. My Honda Accord is 17 years old and I know I can always count on Roger if I have a problem. More

Dealership understood the fact I had only put 4000 miles on vehicle and fixed the back brakes 1/2 price. Roger went above and beyond. on vehicle and fixed the back brakes 1/2 price. Roger went above and beyond. More

Extremely satisfied with the service at Honda. Especially the young man helping me out. Fernando was knowledgeable and clear about the service performed. Wish he was my salesman instead!!! the young man helping me out. Fernando was knowledgeable and clear about the service performed. Wish he was my salesman instead!!! More

We had our car towed to the dealership as it had stalled. We were dealing with Justin, who went out of his wat to explain the problems & what it would take to rectify them. He was very fair in his analysis We were dealing with Justin, who went out of his wat to explain the problems & what it would take to rectify them. He was very fair in his analysis by letting us know what was necessary & what could wait for a while. Honesty, courtesy & friendliness...bravo. More

I go there, have always gone there and will always go there and see Roger when I do. He has always taken great care of me and my kin. there and see Roger when I do. He has always taken great care of me and my kin. More

Roger Frank is buy far the best thing at this dealer.His attitude and professionalism is above and beyound.I have four vehicles that I shuffle thru service and he insures me that everything is done properly attitude and professionalism is above and beyound.I have four vehicles that I shuffle thru service and he insures me that everything is done properly and for that I will always return. More

I purchased a vehicle from your dealership a couples months ago and was so happy with my service and my salesman i felt compelled to write a review. I was in the area of the dealership and realized that months ago and was so happy with my service and my salesman i felt compelled to write a review. I was in the area of the dealership and realized that i was way past my date for an oil change so i decide to stop in. As soon as i entered the building i was greeted by a familar face, that of my salesman josh. He remember whom i was right away which i thought was pretty impessive. I explained that i was in the area and really needed an oil change but did not make an appintment. He told me that it was not a problem and took my car in right away. He than got me a cup of coffee and showed me where i could hang out until the car was finished. He than sat and talked with me for at least 20 minutes until he was pulled away for another customer. In between my waiting he stopped and checked on me to see if i needed anything. I was in and out within an hour. I felt compellled once again to write a review because i feel that although i was a past customer of josh, he went above and beyond the duties of his "job" he could have easily pointing me in the direction of the service dept. and been on his way, but he didn't he took the time to take my car in and make sure i was taken care of. Not to mention my car was cleaned and the price was right! I have purchased many cars in the past and never have been treated as well as i have been at your dealership. I believe that has alot to do with mr. tonabeni. Your dealership is very lucky to have an employee that takes such pride in his work and his customers. Kudos to you for hiring him and kudos to josh for such an excellent display of customer service at its finest. I have recommened your dealership to many friends and also have recommened josh and i will continue to do so. Keep up the great work! I will defenitily be back! More

John was professional and clearly explained everything. I expressed concern about the weather stripping that was not covered under the warranty and he looked into it for me. When car was done being servic I expressed concern about the weather stripping that was not covered under the warranty and he looked into it for me. When car was done being serviced he went over everything that had been checked on the vehicle More