The Honda Superstore of Joliet - Service Center

I went in to get an oil change last week and Justin was the one that was assisting me. He was very helpful, letting me know what service I was due for and which ones I could wait on. Overall, he was very i the one that was assisting me. He was very helpful, letting me know what service I was due for and which ones I could wait on. Overall, he was very informative and respectful. More

My service person approached me as soon as I drove in the Honda Express Service bay. Dani was quick to identify my Element and write up a service request. My car was again road-ready within twenty minutes, Honda Express Service bay. Dani was quick to identify my Element and write up a service request. My car was again road-ready within twenty minutes, and I so appreciated Dani Menue's professionalism. More

Roger was great to work with and very helpful regarding the issue I needed to stop in--air bag. Roger helped me with the cost of replacement. the issue I needed to stop in--air bag. Roger helped me with the cost of replacement. More

John ia ALWAYS very polite and pleasant to work with. He is honest and very informative . Highly recommend him and the dealership. The service department is always easy to get an appointment with. is honest and very informative . Highly recommend him and the dealership. The service department is always easy to get an appointment with. More

We always go to Honda of Joliet for sales and service. We have a long history with them, and we'll never take our Odyssey anywhere else. Levi sold us the vehicle 2 years ago after our second Odyssey was We have a long history with them, and we'll never take our Odyssey anywhere else. Levi sold us the vehicle 2 years ago after our second Odyssey was trashed in an accident. (The Odyssey saved my family's life, by the way). On this visit, I was in for basic 25K service. Dani was the service adviser who helped me out. She is very friendly, knowledgeable about service options, and efficient. Dani was very clear in her explanation of what would be serviced on the vehicle, and upfront about the post-service explanation as well. She was great! Highly recommended, as are all at Honda of Joliet. More

I came in yesterday for a oil change. The tool light was on and I did not understand why but Dani helped to explain that I needed more work on the car. She was very sweet the whole time. She went over what on and I did not understand why but Dani helped to explain that I needed more work on the car. She was very sweet the whole time. She went over what needed to be done and why it is important to get it. She explained how long it would take and I did not have to wait any longer than she told me. I had a coupon in my car for the service and I forgot it but thankfully she remembered it and used it for me. She saved me a lot of money! She gave me great customer service. I will definitely be back!! More

Our family has a 2009 Scion XB and was in need of a full Brake job. I choose Joliet Honda because of their Service and quality in the past, we also service our Accord there. John's Customer Service and foll Brake job. I choose Joliet Honda because of their Service and quality in the past, we also service our Accord there. John's Customer Service and follow up was great. I dropped off the car on Saturday. John answered all my questions, explained everything in detail, and addressed my concerns. John even took me to the Tech who was working on my car who explained the Brake issue and more. John called for Shuttle Service right away,so I can be dropped off. Once close to home I realized I forgot my garage door opener. The driver drove me back to Joliet Honda to get the garage door opener, then back home and was very patient. John called me later that morning to explain the Brake situation, other repairs and cost estimate. John was very patient in answering my questions and addressing my concerns. On Monday morning I called the Service department and was on hold. John returned my call right away with an update, and later that day informing me the car was ready to be picked up. Tuesday evening is when I picked up the car and Dani assisted me who was also very friendly. Dani allowed me to inspect and drive my car before paying the bill. The repair bill had no surprises and was quoted just as John explained. More

The service received was excellent. And delivered with respect and a smile! They accommodated the timeframe in which I needed the car serviced, explained their services and pricing, and performed the wor respect and a smile! They accommodated the timeframe in which I needed the car serviced, explained their services and pricing, and performed the work in less time than they even predicted. Nice surprise! Plus the customer's waiting area had FREE computer service available, so I was able to work while waiting for the car to be serviced. An added plus. Thank you to Fernando Pizano and the entire staff at Honda of Joliet! More

I brought my daughter's civic in because her air conditioning was not working. Dani was very helpful and explained everything. As a woman, I feel that bringing the car to the dealer can be a bit int conditioning was not working. Dani was very helpful and explained everything. As a woman, I feel that bringing the car to the dealer can be a bit intimidating. Dani made me feel at ease and was very pleasant. I am very happy with the service I received! More

Went in for an oil change only. Dani was very friendly and professional. I had an appointment and my vehicle was finished quickly. I also was very comfortable waiting for the work to be done. The recli and professional. I had an appointment and my vehicle was finished quickly. I also was very comfortable waiting for the work to be done. The recliners are awesome. My vehicle was returned to me with a full report of issues (none; some dealerships always seem to find problems), washed, and vacuumed. I have never had a bad visit at this dealership. More