The Honda Superstore of Joliet - Service Center

Dani always treats you like family. We purchased a 2013 crv and the sales and service team was the best. We drive an hour to get our service done there. crv and the sales and service team was the best. We drive an hour to get our service done there. More

Two of my children as well as myself have Honda cars. When they brought their cars in for service, they weren't charged for parts that were not needed and it was serviced quickly. I have just brought my When they brought their cars in for service, they weren't charged for parts that were not needed and it was serviced quickly. I have just brought my car in for a normal service. A very small item was overlooked from the last service. When I brought it to the attention of the Service Advisor, (Dani Menue) another Service Advisor, over heard the conversation and immediately brought it to the attention of the service department. The part was ordered and I was contacted to bring it in at my convenience. Due to the kind of service I have received here, I will always recommend this dealership for purchasing and service. More

I came in for service recently on my Honda and my experience there was a very enjoyable one. The service writer named Dani greeted me very nicely and made me feel welcome. She listened attentively to experience there was a very enjoyable one. The service writer named Dani greeted me very nicely and made me feel welcome. She listened attentively to my requests and explained everything involved with the process of repairing my vehicle. The work was done in a timely manner and she kept me updated on the status of my vehicle. When it was finished she let me know how everything went and had my car pulled up quickly and sent me on my way. Always friendly and cordial. Would definitely recommend returning to this facility. More

Great service despite being without a vehicle for a week. Mark got me a great rate on a rental car and kept me up to date on my vehicle. Mark got me a great rate on a rental car and kept me up to date on my vehicle. More

I recently was in the Honda dealership in joilet. I had come for a wheel alignment. One of my first experiences of car repairs on my own. Todd had greated me and immediately made me feel at ease. He found come for a wheel alignment. One of my first experiences of car repairs on my own. Todd had greated me and immediately made me feel at ease. He found out that I had one very bad tire, and helped me explain the priblem to both my parents over the phone. After ordering me a new tire he completed the wheel alignment. Todd made my experience dealing with car repairs very pleasant and my family and i will definitely be repeat customers as long as Todd is working there! More

I came to Honda to have my car looked at. As I pulled in, I was greeted by Todd. He shook my hand and walked me to his desk. We talked about the issues with my car. He was very informative and knowledgable o I was greeted by Todd. He shook my hand and walked me to his desk. We talked about the issues with my car. He was very informative and knowledgable of all the services my car needed. He quoted me prices before any of the services, so I knew what to expect.I felt the prices were very fair. While I waited for my car, He checked in with me and kept me updated on the progress of my car. My over all experience was great. I will highly recommend going to Honda to all of my friends, and tell them to specifically ask for Todd. I will use honda of Joliet as long as Todd is working there. More

Honda of Joliet is lucky to have Mark as in service. His friendly and professional demeanor is over the top. I have had the pleasure of having Mark manage my high-end repairs on my performance Civic si. H friendly and professional demeanor is over the top. I have had the pleasure of having Mark manage my high-end repairs on my performance Civic si. He has an enormous wealth of knowledge of all vehicles. I will bring in my BMW for service and continue using Honda Joliet as long as Mark is my advisor. Thank you for hiring such h an excellent team. More

My Honda Civic Hybrid was in dire straits and I had to have the IMA battery replaced. Todd explained that it would cost $3,000 and I immediately went into panic mode. We just got married, the holidays, have the IMA battery replaced. Todd explained that it would cost $3,000 and I immediately went into panic mode. We just got married, the holidays, no money...you get the picture. I said forget it and we would pick the car up the next day. Todd called back that afternoon explaining that the car was under warranty and it would be of no cost to me. Todd didn't really need to help us out by doing research. The place was so busy, I wouldn't think he would have time for me. For this, I say thank you Todd Porterfield. You show us what it means to give service with a passion and excellent problem resolution! Merry Christmas to you and your family, Todd. We will always be loyal to your service. More

My husband has always taken care of our car. Unfortunately, I now have to take on that responsibility. I was very nervous, and afraid I was going to be taken advantage off. Luckily for me, my se Unfortunately, I now have to take on that responsibility. I was very nervous, and afraid I was going to be taken advantage off. Luckily for me, my service advisor was Todd Porterfield. He was very knowledgeable about my vehicle and was able to explain what was wrong with the car so even I could understand. The quote Todd gave me for the work was perfect so I was not surprised when it was time to check out. Also, he always updated me the status of my vehicle in the lounge so my visit was very pleasant. More

Great service. I have worked with Todd Porterfield previously and I can honestly say that he is very detailed oriented. He amazed me upon remembering a concern of mine in regards to my Acura on a prev previously and I can honestly say that he is very detailed oriented. He amazed me upon remembering a concern of mine in regards to my Acura on a previous service call back in August. Great service adviser! More