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The Honda Superstore of Joliet

Joliet, IL

4.7
1,376 Reviews
At Honda Superstore of Joliet we offer new Honda cars, along with used cars, trucks and SUV's by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Joliet and Plainfield. For years, our financial staff at Honda Superstore of Joliet has offered expert advice for those seeking the a great Honda car loan or lease. Our service doesn't stop there. Joliet and Plainfield area customers can come in and take advantage of our knowledgeable Honda car repair technicians, and a fully-stocked inventory of Honda car parts. You can reach Honda Superstore of Joliet any time by filling out our contact form, by calling us at (815) 506-9259, or simply visiting our Joliet Honda dealership at 3225 Plainfield Rd., Joliet IL 60431.
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3225 Plainfield Road

Joliet, IL

60431

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Showing 1,376 reviews

December 26, 2006

This dealer used a finance bait and switch tactic. When I negotiated a deal for a 2007 Honda Element the dealer said they needed to run a background credit check on me. I explained I had already done that a More

by moraetes
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lou the general manager
Aug 30, 2007 -

The Honda Superstore of Joliet responded

Mr. Moraetes did report this incident to the AG, and because we did not do anything immoral or illegal, nothing became of it. Under the USA Patriot Act (federal law, not Illinois law) all car dealers are required to run a back ground check against a list of known xxxxxxxxxx to ensure that we do not sell vehicles to anyone who would use the vehicles as a means to launder money. The penalty for failing to do so, is staggering. Type "USA Patriot Act" into your favorite search engine, it is very real. This is the address to the official government website for the Patriot Act: www.fincen.gov/pa_main.html The site draft Mr. Moraetes presented to us was not valid for payment until all of the stipulations set forth by Capital One were met by Mr. Moraetes. The fax he refers to pointed that out, but he failed to mention that here. It is our experience that more often than not, American Honda Finance's rates are more competive than Capital One. In other words, we offered to try to save him money by going through a lending institution other than Capital One. What Mr. Moraetes also failed to mention, is that we would have released the vehicle after he met the stipulations as set forth by Capital One, we have done this for other customers and did extend him the same courtesy.

November 03, 2006

We decided on a Honda early on and did some research as to which dealership to go to. We found several dealerships around our house and through this website found out that they were death traps and had som More

by eadamow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry H.
September 29, 2006

The sales manager, Jason, went out of his way to show us pricing for the used car we wanted to purchase. We had a slight pricing misunderstanding but when we walked out of the managers office, we were sati More

by keithsmom2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason & Tracy
February 06, 2006

We had the best car buying experience. We got a 2006 Honda Odyssey van from Honda of Joilet. The quote we got from this dealer was professional, with all the charges spelled out. The minivan was ready More

by happystar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Tornabeni
August 19, 2005

Thank you, Josh Casey! Josh was great. He went above and beyond to get us the Odyssey that my husband and I wanted. Our credit is shakey and we drove out with a brand new Honda Odyssey...and why? Beca More

by froglover75
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Casey
August 17, 2005

Josh Tornabeni gave me a great price over the phone with no games, no tricks, no BS. He went out of his way to make sure we were both on the same page as to color, options, extras, etc. and upon arrival at More

by newhondaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Tornabeni
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