The Honda Superstore of Joliet

The sales staff were very knowledgeable, respectful, and professional. I never felt pressured and they took extra time to ensure I was comfortable with the car and the deal. They exceeded my expectations fo professional. I never felt pressured and they took extra time to ensure I was comfortable with the car and the deal. They exceeded my expectations for my trade in and followed up after the sale to ensure we were satisfied. More

My experience with Honda of Joliet has been absolutely AMAZING! I dealt with Sherri for the most part and she was so nice to deal with. She was very friendly and made my car buying experience so much easi AMAZING! I dealt with Sherri for the most part and she was so nice to deal with. She was very friendly and made my car buying experience so much easier and enjoyable than I could have imagined. I originally applied online for a car that I was interested in. And within no time I was in contact with Sherri. I can not begin to explain how helpful she really was! Within one week, I went from wishing I could have my dream car, to actually owning my dream car. I filled out a finance application online and Sherri prepared everything from there. I live in Wisconsin, so i had to make a 3 hour trip to get my car. But it was so worth it. When my Dad and I arrived at the dealership, everything was ready for us. It was the quickest car buying process I've ever experienced. Suzanne was extremely helpful as well. She was the person that helped us with the financing. The dealership was very nice to. Everybody I came into contact with was so nice. Overall, this experience could not have made me happier than it has. I'm so happy with my purchase and the wonderful time i had dealing with Sherri and Suzanne. Thank you so much! More

I cannot even begin to express how positive my experience was in dealing with Sherri Pacchiano and Suzanne Gocken, over this past week. I contacted Honda of Joliet (Sherri) on Monday and by Friday I was in was in dealing with Sherri Pacchiano and Suzanne Gocken, over this past week. I contacted Honda of Joliet (Sherri) on Monday and by Friday I was in my dream car! I came from Springfield, IL to Joliet to make my purchase and I could not be happier! Sherri was so extremely efficient and fun to deal with! We really had a great time together! I WILL be recommending Honda of Joliet in the future!! Thank you for everything, especially the customer service! More

I have never had such an easier car buying experience. I only spent about 2 hours total in the dealership. I was able to apply on-line and they had my paperwork and van ready for me when I went in. Sherri w only spent about 2 hours total in the dealership. I was able to apply on-line and they had my paperwork and van ready for me when I went in. Sherri was great to work with, I would highly recommend the dealership becasue of her. Susan was just as nice to work with. More

I was looking for a Honda Hybrid of a specific color and with specific options. After several tries it became apparent my local Honda dealership couldn't figure out how to get me one; so I did an internet with specific options. After several tries it became apparent my local Honda dealership couldn't figure out how to get me one; so I did an internet search. And I found just the model I wanted... except it was in Joliet, IL and I was in "mid Michigan". There was a "Make an Offer" button on the website (http://www.hondaofjoliet.com/), so I did just that. Michael De Benedetti replied within 24 hours and accepted the offer. A few days later I drove to Joliet (how do you Chicago area guys live with all the traffic, tie-ups and tolls?) and took possession of the car I wanted at the price I offered; and except for the drive the whole thing took less than two hours. There were no hidden costs, no hard sell and everything was ready just as and when it was promised. Would I do it again? Certainly. But could we move Joliet a little closer? More

Hi Rick, On Saturday March 20th, I visited your Hi Rick, On Saturday March 20th, I visited your dealership with my father and my business partner. I had been referred to Jason Briick some time Hi Rick, On Saturday March 20th, I visited your dealership with my father and my business partner. I had been referred to Jason Briick some time ago by a mutual friend and gave him some parameters for looking for a used car. Jason found me exactly the car I was looking for at a very fair price, he gave my father a great deal on a new CRV and sold my business partner a new Accord. The experience was great. Jason assigned Oren to me and Ron to my father both of whom did a very commendable job in patiently answering all questions and concerns. Ron even helped my father program his blue tooth system several days later over the phone. None of us ever felt pressured, rushed or hurried. The business office staff was fast, knowledgeable and friendly. They even beat the rate I had previously negotiated with my credit union. The bottom line is we enjoyed a relaxed purchase experience which has led to complete satisfaction and a lack of typical buyers remorse. Jason and his associates established trust, which as a sales person myself I realize is a valuable asset. Thanks, Mike Schwarz More

By far, the easiest Honda dealer I have worked with. Gave upfront diagostic information and solution choices. While I waited, there was internet access in the lobby, along with other entertainment options. A upfront diagostic information and solution choices. While I waited, there was internet access in the lobby, along with other entertainment options. And I saw Honda staff smiling, avaiaible to answer questions, and actually opening doors for customers. Text book good service. More

We came across this dealership while price shopping on the Internet for a 2010 Honda Pilot. Honda of Joliet provided the most competitve price for this car. We went to the local Honda store in Orland Pa the Internet for a 2010 Honda Pilot. Honda of Joliet provided the most competitve price for this car. We went to the local Honda store in Orland Park and they wouldn't discuss price with us regarding the vehicle we wanted. Sherri from Joliet, was very responsive through the internet and we set up an appointment to purchase the vehicle. Along with the original pricing Sherri provided us with comparisons at our request on purchase versus lease and on the next level of Polit. Utlimately we chose the lease of the standard model. Sherri was very professional, knowledgeable, helpful, and friendly. Before the visit she helped us understand what we needed so we would be most prepared for the meeting. This pre-planning helped speed the process along. The facility was very nice and comfortable. We would recommend this dealership to our friends and family. More

I recently purchased a 2010 Honda CRV EX-L and couldn't be happier with the entire experience. I had very few questions because Sherri provided me with everything I needed to know about the car as well as be happier with the entire experience. I had very few questions because Sherri provided me with everything I needed to know about the car as well as sales process itself. I was looking for a car via the Internet and Sherri contacted me online that evening, so I felt as if I already knew her when we met the next day. She turned out to be as nice and knowledgeable in person as she was online. There was an issue about some optional equipment after I purchased the car. Sherri as well as Andrew Briick, the sales manager, assisted in resolving this the day it came up. Talk about customer satisfaction! Based on this experience, as well as previous experience with another purchase a few years ago, I would definitely recommend this dealership to anyone looking to purchase a quality car and service to match. I also want to mention Roger in the service department. When I had optional equipment installed, he handled the process quickly and reinforced my past good experiences with the service department. I could see that customer service is the priority from start to finish at this dealership. More

My experience with this dealer couldn't have been better...from the time I walked in until the time I left with my new vehicle. They have kept all their promises on a few follow up items as well. I h better...from the time I walked in until the time I left with my new vehicle. They have kept all their promises on a few follow up items as well. I have also had an occasion for some follow up service and the service department has been great as well. More