The Honda Superstore of Joliet

I was recommended by Craig Dixon to see Josh Tornabeni at Honda of Joliet. In the past, looking for a car has been something that I have not looked forward to as my past experiences have not always been ple Honda of Joliet. In the past, looking for a car has been something that I have not looked forward to as my past experiences have not always been pleasant. This last experience has changed my attitude. The professionalism that Josh brought to the table was very impressive. His knowledge of not only the Honda autos, but competitor autos was englightening. His honesty on pros and cons to each vehicle I was considering was refreshing. Josh was very patient as I determined what vehicle I would purchase. Those things I appreciated and made my car buying experience very pleasant. Everyone one I encountered at the dealership was nothing but friendly and courteous from the other salesmen on the showroom floor, to Dan, their finance manager. I would highly recommend! Thank you Josh, Dan and Honda of Joliet More

I went to Honda of Joliet to see if they would match the price I was given at another Honday dealership. Josh went out of his way to help me and make it easy. I was tired of the nonsense from another deale price I was given at another Honday dealership. Josh went out of his way to help me and make it easy. I was tired of the nonsense from another dealership. Josh was upfront and professional and I would suggest him to everyone who is purchasing a new car! More

I've been working with Tricia Allen from their online / client care division... I couldn't have asked for a better experience. Courteous, polite, and informative are just some of the adjectives I would use client care division... I couldn't have asked for a better experience. Courteous, polite, and informative are just some of the adjectives I would use to describe her client care skills. When I send her an email, I get a quick response. Her reply emails go above and beyond the information I requested... it's like she know's what my next question is going to be. I never feel dumb asking her simple questions. You only get one chance to make a first impression, and Honda of Joliet did the right thing when they hired Tricia. More

I had a very positive experience at this Honda dealership. Josh was very friendly and helpful. He answered all of my questions completely and was very patient with me. Josh did not rush me nor dealership. Josh was very friendly and helpful. He answered all of my questions completely and was very patient with me. Josh did not rush me nor pressure me into making a decision. Everyone was very helpful and I will definately purchase another vehicle from this dealer. More

Really appreciated the low pressure sales approach. My wife and I actually dread purchasing a new car, but Ted was very relaxed and informative. I thought pricing was very reasonable. wife and I actually dread purchasing a new car, but Ted was very relaxed and informative. I thought pricing was very reasonable. More

I highly recommend this dealership and Josh Tornabeni. This is honestly an experience I will not forget and Josh really went above and beyond my expectations. I felt at ease right away with Josh and he w This is honestly an experience I will not forget and Josh really went above and beyond my expectations. I felt at ease right away with Josh and he was very straight forward and honest. He was extremely respectful and I did not feel judged at all. The whole staff at Honda really does make you feel like family and appreciated. As someone who works in Customer Service, I was impressed and even a little inspired as corny as that sounds. The process was very smooth and Josh and Dan Mac really understood my situation and were able to get me the best deal they could and the whole process was done on a timely matter. All in all, I am coming back to Honda of Joliet and now I can see why my father talks highly of them(he has purchased twice from there)...they really are the best! Thank you Josh Tornabeni and Honda of Joliet! More

My family has purchased/leased cars from this dealership for the past 10 years. I've also walked away from one due to a bad experience with a certain sales manager that was on duty that day. After that ex for the past 10 years. I've also walked away from one due to a bad experience with a certain sales manager that was on duty that day. After that experience I swore I wouldn't buy from there again. However if it wasn't for the great job that salesman Josh Tornabeni did in diffusing the situation and Andrew (another sales manager) for calling and apologizing for what happened, we wouldn't have been back to purchase a car there a year later. On the most recent visit, I called Josh (and he remembered who I was after explaining our last experience) and told him that I had seen a car online and that I was interested in. He was very accommodating with my schedule and my husbands. We both came in at different times, filled out the credit app online, negotiated price in person and then over the phone and drove off the lot later that day. Our schedule that day was filled, however Josh was able to make it work with the spare moments of our day. My husband has always said that buying cars is one of the worst things he hates to do, and he changes them approx. every 3 years. After this experience, he wishes that all car buying can be done like this. Thanks to Josh and the staff that was on that night, Honda of Joliet has redeemed themselves. More

Josh, Suzanne and Richie are the best! They didn't play games. They understood what our needs were and stayed within those established guidelines. Thanks!!! games. They understood what our needs were and stayed within those established guidelines. Thanks!!! More

Smoothest car purchase experience I ever had. Andrew gave me a competitive internet sales price via email. While it took a while for the car I wanted to come in (they are in short supply, I was checking with me a competitive internet sales price via email. While it took a while for the car I wanted to come in (they are in short supply, I was checking with dealers all over Chicagoland), Andrew was always responsive to my email queries. He emailed me yesterday at 4 pm that the car I wanted had just come in, I was there by 8 pm with my trade-in, and I drove home with my new car at 9:20 pm. Sweet. Michelle and Suzanne were also very personable and professional, none of the usual hard sell to purchase accessories and add-ons. I called back this morning about an item I forgot in my trade-in, and Andrew quickly responded, found it, and will be mailing it to me. Two thumbs up. More