The Honda Superstore of Joliet
Joliet, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,376 reviews
Heidi is always friendly and smiling ~ great customer service! Very knowledgable of all repairs needed and helpful deciding what is critical and what can wait a month. She has never steered us wrong :- service! Very knowledgable of all repairs needed and helpful deciding what is critical and what can wait a month. She has never steered us wrong :-) We have a 2001 with 280,000 miles on that is still running smooth - obviously she knows what she is doing. More
Riley was so helpful and genuine. He went out of his way to make sure I was ok while waiting with my kids. He kept me informed on how much longer the wait would be. He was informative and caring. If all sal to make sure I was ok while waiting with my kids. He kept me informed on how much longer the wait would be. He was informative and caring. If all sales employess were like Riley then dealerships wouldnt have a bad name. I will be getting all my service done at this dealership. Thank you for such a wonderful expierience. More
My experience at Honda of Joliet Service Department was a positive one for several reasons. First, the service advisor promptly did the paper work, answered my questions and told me of my options for servic positive one for several reasons. First, the service advisor promptly did the paper work, answered my questions and told me of my options for service without being too pushy. Another reason it was a positive experience was because the service was done quickly and I left with a clean vehicle in less time than I expected. More
I have an older CRV that I brought into Honda of joliet for an oil change. The service advisor Riley informed us that we had a major oil leak. He brought us out to the car and showed us and how the repai for an oil change. The service advisor Riley informed us that we had a major oil leak. He brought us out to the car and showed us and how the repair would take place. It was a large repair. Riley took the time to show us. We were offered a loaner vehicle and the job was performed in the time he told us. It was very professional and a job well done. This is what I find in a place that I want to do business with and I will be purchasing purchasing my next vehicle from Honda of Joliet. Thanks. More
This is the 3rd car, 2nd used, that I purchased from Honda of Joliet. This time I decided to go green and purchased a 09 Civic Hybrid. I've had the pleasure of working with Mike De Benedetti for the s Honda of Joliet. This time I decided to go green and purchased a 09 Civic Hybrid. I've had the pleasure of working with Mike De Benedetti for the second time and as always Mike was very professional and knowledgeable. He made the process quick and painless, and was able to clearly explain every feature on the car down to the operation of the Automatic Variable Transmission. Truly a pro. I also had the opportunity to work with Dan Mac on the FI side of the transaction, and once again I received top notch service. These guys know what they’re doing and it translates into an excellent car buying experience. I love the car and have nothing but great things to say about the Honda of Joliet team. If you’re looking to buy a car, this is the place to go. More
Mark was very friendly, knowledgable, and helpful. He resolved my problem with courtesy and only made recommendations of things I may want checked out, without pushing them on me. I left with a smile on resolved my problem with courtesy and only made recommendations of things I may want checked out, without pushing them on me. I left with a smile on my face! More
Richard Was very nice and not in my face to make a sale. Richard Was very nice and not in my face to make a sale. He was knowledgeable and easy to work with. I wish other deales in the area had a Richard to Richard Was very nice and not in my face to make a sale. He was knowledgeable and easy to work with. I wish other deales in the area had a Richard to work with. Jeff More
Kurt assisted us in the sale and showing us the features of our new van, while waiting for oil changes on our car we visited several times previously to view the van. The no pressure sales and service is a of our new van, while waiting for oil changes on our car we visited several times previously to view the van. The no pressure sales and service is a big reason why we continue to return to this dealership. Crystal followed up through e-mails and helped to ensure we had the chance to take advantage of all the current advertising benefits (Low interest rate, loan approvals process, rebate and First Month Payment reduction) and Dan Mac helped walk us through the sale documentation. All aspects of our purchase was positive, positive, positive. More
I had a great experience at Honda of Joliet! I always expect the "haggles" and "hassles" of purchasing a new car when walking in to a dealer and I didn't have to deal with any of that. All of the staff expect the "haggles" and "hassles" of purchasing a new car when walking in to a dealer and I didn't have to deal with any of that. All of the staff I interacted with during my visits were personable and helpful. I ended up purchasing a 2012 CRV and I LOVE it. There were no pressures to "add-on" extras. I was able to make my own decisions without that unwanted input you might get from other dealers. Salesperson Ted was a huge help during the entire process and the manager, Andrew, took the time to sit and talk with us while we waited for paperwork and other ancillary details. I would HIGHLY recommend Joliet Honda to any and all of my friends who are interested in purchasing a new vehicle. More
I was in the market for a specific make/model and found one at Honda of Joliet. Being from downstate Illinois and approximately 90 minutes from the dealership, I called to set up an appointment. Richie met one at Honda of Joliet. Being from downstate Illinois and approximately 90 minutes from the dealership, I called to set up an appointment. Richie met me immediately upon my arrival, took me out on a test drive, and negotiated for me to get the best price on my trade in as well as the vehicle I was purchasing. The entire experience was wonderful, and I will more than likely return to Honda of Joliet for my next Honda. More