The Honda Superstore of Joliet

Came in for. 60,000 mile service and Fernando was very knowledgeable and knew just exactly what I needed. Not only by the mileage but time as well. Which I never knew before he informed me. Got in and out knowledgeable and knew just exactly what I needed. Not only by the mileage but time as well. Which I never knew before he informed me. Got in and out in the allowed time he told me. Thanks a lot Fernando. Will be seeing you on my next service More

If you are looking for a genuinely pleasurable experience when purchasing a Honda vehicle you will not be let down if you go to Honda of Joliet and work with Josh Tornabeni. Frankly, my husband and I really when purchasing a Honda vehicle you will not be let down if you go to Honda of Joliet and work with Josh Tornabeni. Frankly, my husband and I really do not relish the thought of having to deal with high-pressure sales people in order to purchase a new car and we were dreading the experience. We were so very lucky to find Josh Tornabeni at Honda of Joliet. After introductions, Josh gave us a detailed tour of the minivan in which we were interested. We then went for a ride. After returning to the dealership, we shared with Josh we were also considering another make and model and needed to think about it. At this point, we expected to hear a long variety of high-pressure sales pitches as to why we should go ahead and buy the Honda but that didn’t happen! Rather, he simply said that he would be ready to answer any questions we may need answered and to call him anytime. He asked if we would be willing to leave an email address and we did but anticipated we would be getting a barrage of emails. That never happened! Over the course of more than a week we received only two emails, one from the manager just checking to make sure Josh did a complete job of answering our questions and one follow-up from Josh himself. When we finally decided on the Honda Odyssey, we called Josh and he had it sitting in front of the dealership when we arrived. Again, there was still no pressure to purchase! Every time we had a question, Josh would stop everything and remind us his goal was to make sure we comfortable with our decisions whether it was picking the right color or choosing optional accessories. Throughout the entire process, Josh was professional and very accommodating. After the paperwork was completed, Josh took the time to give us a tour of the entire facility. He introduced us to the managers of both the service department and the parts department and made sure that we had their business cards too. Before turning the vehicle over to us, he made sure our phones were properly synced to the Bluetooth and we knew how to fully utilize all of the new devices. We highly recommend working with Josh if you are considering a Honda vehicle. He really knows his product and he has the customer’s interest at heart. Without any uncertainty, we will continue to encourage our family and friends to go to Josh Tornabeni at Honda of Joliet. More

This is the third honda I've purchased from Honda of This is the third honda I've purchased from Honda of Joliet. Oren was a very good sales person. He was always there to answer all my questions and wa This is the third honda I've purchased from Honda of Joliet. Oren was a very good sales person. He was always there to answer all my questions and was always nice about it. I feel very happy about my experience buying my new Accord. I'd reccomend Oren and Honda of Joliet to anyone. More

Review from 03/16/12 (First Honda Insight): Kurt was Review from 03/16/12 (First Honda Insight): Kurt was incredibly knowledgeable and eager to help. I was just stopping in to price some cars out but Review from 03/16/12 (First Honda Insight): Kurt was incredibly knowledgeable and eager to help. I was just stopping in to price some cars out but he got the price knocked down so low on the car I was interested in I bought it on the spot. Thanks again Kurt, I strongly recommend anyone interested in a new Honda or a used car from Honda of Joliet see Kurt; oh yeah, and the 44 mpg I'm getting with this Honda Insight is incredible! I can actually pass a gas station now without crying! More

97 CRV for repairs to give over to daughter at college and wanted to ensure all repairs were done and well done - they were. Included was brakes, oil pan, joint, and radiator. parts took 3 days but servic and wanted to ensure all repairs were done and well done - they were. Included was brakes, oil pan, joint, and radiator. parts took 3 days but service was great. Given loaner More

I would like to start of by thanking all the folks at Honda of Joliet that made my, otherwise stressful experience of replacing a car that had just been totaled in an accident, an easy and even enjoyable Honda of Joliet that made my, otherwise stressful experience of replacing a car that had just been totaled in an accident, an easy and even enjoyable experience. It says even more that this is the second Honda Insight that I have bought, both of which, were purchased from Kurt at Honda of Joliet. As soon as I was notified of the total loss by my insurance company, I got on the phone with Suzanne in their finance department to find out what steps that I had to take to and what assistance they could provide to make the process easier. Much to my dismay, I was staring a $6,000 dollar loan to MSRP difference in the face, due to previous irresponsible purchases; which, thanks to Suzanne talking me into GAP Insurance when I purchased my first Insight at Honda of Joliet, she informed me that I was eligible for a GAP claim, which, could cover this near $6,000 difference. Not only did she inform me of this, she also prepared all the documents that I needed to submit the claim. The GAP Administrator was actually shocked when I called and read off every document that they needed and asked me where I got their checklist from! While Suzanne was researching what the requirements would be to secure financing on my second vehicle, Kurt was patiently presenting me with all of my options and what impact the different options that I had would have on the bottom line, otherwise known as the monthly payment. In the end, Kurt showed me a used Insight that reminded me of my last Insight, and I just couldn't say no to the low sticker price and the HUGE savings at the gas pump. I can't say how much I love passing gas stations with an ear to ear smile on my face! After the number crunching by Suzanne and a few slices of pizza and some laughs, courtesy of Dan Mac and Kurt, I was on my way out the door with a near mint Honda Insight, and a big smile on my face, and not just because I drove past another gas station ;) Thanks Kurt, Dan & Suzanne! Regards, Ryan H. More

We came to Honda of Joliet to check out a Pilot Touring that we saw on the internet. We spotted it behind a fleet of other Pilots, so we went straight to look at it. Josh came out to greet us as we express that we saw on the internet. We spotted it behind a fleet of other Pilots, so we went straight to look at it. Josh came out to greet us as we expressed our interest in the Touring over the other Pilots. No questions asked, he grabbed the keys for the other Pilots to move them out of the way, so we can test drive the one we were most interested in. As we drove around, he informed us of all the features it had to offer, and answered any questions that we had. Once we got back, he showed us some of the features from the outside. As we sat down to negotiate a deal, we felt no pressure to buy today. He gave us some numbers and explained what was what, everything was black and white with no grey areas. Once we came to agreement, he congratulated us on our purchase, and showed us around the service area, He also took time to show us everything under the hood (which my husband really liked). All in all it was a very pleasant car buying experience, and we would DEFINATELY recommend Honda of Joliet and Josh to everyone we could!!! Thanks for everything! More

This was the most enjoyable car buying experience EVER!! Our Salesman Ted was amazing as well as Andrew in financing in getting us the lowest interest rate possible. We went there knowing exactly what we wa Our Salesman Ted was amazing as well as Andrew in financing in getting us the lowest interest rate possible. We went there knowing exactly what we wanted and got top dollar for our trade in. We told them what we needed to make this deal happen and they delivered! The staff was super friendly and not pushy whatsoever! We will defiantly refer people to them and will be back in the future!!! Thanks again to our salesman Ted, Andrew in financing and Dan the manager! More

Once again, I was very pleased with the service I received at Honda of Joliet! I always leave this dealership feeling valued as a customer. received at Honda of Joliet! I always leave this dealership feeling valued as a customer. More

Roger always takes care of me, and I mean ALWAYS. I call him up to make sure he'll working when I bring my car in. He's fair and trustworthy. He explains things to me when I need something fixed, and if I s him up to make sure he'll working when I bring my car in. He's fair and trustworthy. He explains things to me when I need something fixed, and if I still don't understand he takes me back by my car and shows me. More