The Honda Superstore of Joliet

This review is for the SERVICE department, specifically Heidi. We were on a holiday trip across three states and our Honda Odyssey broke down. To make matters to us worse, it was our first trip with our yo Heidi. We were on a holiday trip across three states and our Honda Odyssey broke down. To make matters to us worse, it was our first trip with our young baby. Thankfully, Honda of Joliet was the closest dealership and ended up being who we called. I spoke with Heidi and she immediately took charge and completely relieved the stress we felt. She arranged almost everything for us in this "desperate" situation including towing and a rental car. We literally only had to wait for those people to call us and wait for them to show up. Long story short, the van was fixed perfectly and returned cleaner than it came to them, and Heidi went absolutely above and beyond what I expected from them. I only wish I lived nearer to make them my dealership to use. I would, without hesitation, do business with them again and again. This was completely under warranty and they had zero money to be made. My bill was $0 and I've never had a nicer service experience. Heidi kept me informed by phone calls as the service problem was diagnosed, and as it was fixed. Complete first class service every step of the way. More

The staff immediately welcomed me and made me feel confortable. The dealers were able to give me the car of my choice and were able to stay within my price range. I was extremely satisfied. confortable. The dealers were able to give me the car of my choice and were able to stay within my price range. I was extremely satisfied. More

I came to Honda of Joliet mid 2012 to purchase a new car. I was approached promptly by a sharp dressed sales consultant named Levi Ervins. I knew right from the start that this would be a great experience. I was approached promptly by a sharp dressed sales consultant named Levi Ervins. I knew right from the start that this would be a great experience. He sat with me and went over all the options before he took me on a test drive. He took the time to make sure that I was buying the best model to suit my needs. I was very happy with my choice. He was more interested in making sure I got what I needed than just making a car sale. I would recommend Levi Ervins to anyone looking to buy a car. I was and still am very happy with my choice. Thanks LEVI. Great Job! More

I took my 19 year old daughter to this dealer to purchase her first car. We were met by Josh, I explained it was my daughters first car and what we were interested in buying. Josh made the process painless her first car. We were met by Josh, I explained it was my daughters first car and what we were interested in buying. Josh made the process painless and my daughter did not have to experience the typical dealership pressures. All aspects of the the process was explained to her so that she understood and was able to make the proper decisions. Thanks to all the staff at Honda of Joliet and especially Josh, she now has her first car and I'm confident it will last her a long time. More

Kurt is the best car salesman I've ever met so far- honest nice and forthright. We had a good experience during and after the sale and I didnt regret a bit that we bought our car with this dealer. honest nice and forthright. We had a good experience during and after the sale and I didnt regret a bit that we bought our car with this dealer. More

We went to Honda of Joliet because of a previous experience with a Salesman, but found that he no longer worked there. Josh promised to give the same service as our previous Salesman and did not di experience with a Salesman, but found that he no longer worked there. Josh promised to give the same service as our previous Salesman and did not disappoint. We test drove a brand new 2013 CRV and quickly realized it was not in our budget, so we started looking at the used ones. Josh did not pressure us into staying until we bought a car. Later in the evening, we called Josh to discuss a used CRV and using some creativeness and hard work, he was able to get us in a brand new CRV within our budget. More

First time customer at the Honda of Joliet. When I came in; I was greated and treated very nicely! The work on my car did not take as long as I thought it would and I was very pleased. I definetely chos in; I was greated and treated very nicely! The work on my car did not take as long as I thought it would and I was very pleased. I definetely chose the right place to come to! More

i took my mother car shopping. we went to hyundi deeler to look at cars. they swarmed us like vultures. Really turned us off.Then we went to honda deeler and every one was so nice and polite. Such a refres to look at cars. they swarmed us like vultures. Really turned us off.Then we went to honda deeler and every one was so nice and polite. Such a refreshing experience. Thank You for everything. More

This dealership was the best overall experience we have had buying a new car. Ted was very knowledgeable, honest, professional and courteous. He did everything he could to make sure we were happy with ou had buying a new car. Ted was very knowledgeable, honest, professional and courteous. He did everything he could to make sure we were happy with our our buying experience. More

It is never a frustrating experience when I take my vehicles in for service at Honda of Joliet. I brought my 1998 CRV in for a tire check. A couple tires seemed a little low. Riley made sure I was atte vehicles in for service at Honda of Joliet. I brought my 1998 CRV in for a tire check. A couple tires seemed a little low. Riley made sure I was attended to in a very timely manner. I have brought my cars in alot for service and have had the pleasure of having Riley as my service representative many times. He is always so polite and friendly. It is a pleasant experience dealing with Riley and this dealership. More