The Honda Superstore of Joliet

I've always wanted to trade-in my current van for some I've always wanted to trade-in my current van for some personal reasons but skeptical about it d/t bad credit history. One day when I brought my va I've always wanted to trade-in my current van for some personal reasons but skeptical about it d/t bad credit history. One day when I brought my van to the store for scheduled oil change,I was approached by a very warm, friendly Oren Ferguson, Honda staff at the showroom.He's got that genuine sincerity on dealing w/ client's concerns, no pressure, just listening and discussing options and possibilities. Before i knew it, I'm now driving my 2013 black CRV, yuhoo!! Thanks to the friendly staff of Joliet Honda store, thanks to you Oren Ferguson, and , thanks for the lucky frog key chain. More

Riley was very helpful! I wanted to purchase new inserts for my CRV and I had the wrong blades. He got me what I needed from the parts dept and I was on my way in no time. He was very friendly and answered for my CRV and I had the wrong blades. He got me what I needed from the parts dept and I was on my way in no time. He was very friendly and answered all my questions I had. More

This was a very smooth and organized car buying experience. Did research and also got the best price thru this dealership so it was a winner. experience. Did research and also got the best price thru this dealership so it was a winner. More

Looking for a Accord coup. Meet Richie Moffett on a Friday. His friendliness and professionalism brought me back the following Saturday. Unfortunately he was out ill that day but then I meet Josh Torna Friday. His friendliness and professionalism brought me back the following Saturday. Unfortunately he was out ill that day but then I meet Josh Tornabeni. Again Josh’s friendless and professionalism was refreshing. Josh presented himself with a no nonsense attitude and a desire to be as accommodating as possible. He is patient, calm, honest and willing to do what he can to gain a customer’s trust. I have purchased many cars for a multitude of different dealerships, between Josh, Richie and the rest of the staff that I worked with at Honda of Joliet this was probably the smoothest, least stressful and just plain pleasant experience that I have had. And by the way the Accord coup that I purchased, so far absolutely fantastic, I am very pleased. Josh, Richie Thank you. More

I made this insanely easy. I found a car online, called to see if it was still on the lot, took it on a test drive, stated that I had found the exact same car (hatchback, not a sedan, and with ~10k miles m to see if it was still on the lot, took it on a test drive, stated that I had found the exact same car (hatchback, not a sedan, and with ~10k miles more on it) at a competitor that same day. I gave the competitor's pricing and breakdown for my trade in, and asked for them to beat it by $300 to get me at my $11,000 price limit. They did. Overall, I left a happy customer with the car I came in for... but really, I did all of the work myself. If I was more experienced and knowledgeable about the industry and this process, I know I could have gotten a better deal. One major thing I regret was not getting BOTH keys for the vehicle. (I was only given one key. Had I known that it costs $80 to have a spare key made, I would have had $80 deducted from my total price) The salesman I worked with (Joe) was a nice guy who didn't push me for a purchase in an overbearing way at all. It was nice working with him and his manager, Chris. Joe was, however, somewhat unorganized and ill prepared with some paperwork... my drivers license was not returned to me after making a copy, said copy was lost, the inspection paper for my trade-in that I signed was somehow lost the next day, etc. He disclosed that he was still a "new" employee, and I think with a little more experience (and perhaps not being in shock about this easy sale that somehow fell into his lap?) will be valuable to the team. I'd like to make a special note that a salesman named Oren was VERY friendly and fun to just be in the presence of while at this location. I also met briefly with Kurt, who was friendly and helpful as well. Everyone I came into contact with was in good spirits and offering their assistance. The one thing that made me slightly uncomfortable was the numerous comments I received about "looking good" in the car I was preparing the purchase... one employee said, "you'd look great in that car, but then again, you'd look great in anything" which I don't think is a very professional approach when dealing with a serious customer. Overall score: 7/10... again, though, I made this a really easy sale. More

my car kept dying out & had a weird noise, brought it into Honda & got it back the same day all fixed and running like new! Thank You Mark who addressed my problem and took time with me and made sure I w into Honda & got it back the same day all fixed and running like new! Thank You Mark who addressed my problem and took time with me and made sure I was taken care of, I will bring in my car for all my needs to you! More

Great Great Great DEAL!!!!!!!!!!!! They gave me way more than anyone else would for my trade. The deal was just perfect and I am very happy than anyone else would for my trade. The deal was just perfect and I am very happy More

I met Ted Turrisi through my parents who purchased their Honda from Ted at the Honda of Joliet. Back in 2011 I purchased a CR-Z with a manual transmission: my first brand new car after graduating from colle Honda from Ted at the Honda of Joliet. Back in 2011 I purchased a CR-Z with a manual transmission: my first brand new car after graduating from college. Ted was kind [and patient] to teach me the basics of driving with manual. He walked me through the different options available with my new purchase (financing, gadgets, and warranties): He was honest and more importantly focused on customer service. Ted has made my experience with Honda of Joliet great with a lasting impression. Recently, I had an issue with my car that was not covered by my warranty: but with his outstanding drive to great customer service and the amazing team he works with at Honda of Joliet Service department [Kevin, (Service Manager) and Mark, (Service Specialist)] the repairs were able to be made at little cost to me. I highly recommend Ted and the Honda of Joliet to anyone looking to purchase a new/used car. This is a dealership that treats you like family: this is an outstanding group of people that know exactly how to treat anyone that walks through their doors. More

We have bought several cars from this dealership, and have always been very satisfied with their service. Seth Smith sold us our new CRV this time and he did an excellent job. He continues to do a good have always been very satisfied with their service. Seth Smith sold us our new CRV this time and he did an excellent job. He continues to do a good job with follow up assistance. Thanks to all of you. More

Josh was very friendly and knowledgable. He made our car buying experience enjoyable. I would recommend anyone looking into buying a new car to go to honda of Joliet and look for josh. buying experience enjoyable. I would recommend anyone looking into buying a new car to go to honda of Joliet and look for josh. More