The Frederick Motor Company

Great experience My spouse and I started our search for a new car at a very nearby competitor; we were so put off by how pushy they were that afterwards we were dreadi My spouse and I started our search for a new car at a very nearby competitor; we were so put off by how pushy they were that afterwards we were dreading the process of car shopping. Our experience at Frederick Motor Company was better. Walter assisted us and he was much more laid back and more knowledgeable than the competitor. We explained our budget and he worked with us to get the SUV we wanted for a fair price. He outlined exactly what the bottom line, out-the-door price would be so that once we were ready to buy, the paperwork was straightforward and quick--no surprises. When we got the keys, he walked out to the front with us and took time to re-explain the computer features and help us set up bluetooth, even though there was another family waiting to look at a car. He could have rushed us out after we paid to jump on the next customer, but he didn't; he wanted us to leave throughly satisfied--which we were. More

CPO 2013 Subaru Outabck Honestly, probably the best car purchase experience I have ever had! Walter Smith was awesome! Very knowledgeable and truly wants to make sure you a Honestly, probably the best car purchase experience I have ever had! Walter Smith was awesome! Very knowledgeable and truly wants to make sure you are happy! Highly Recommend! More

Great pricing, efficient, friendly and knowledgable I recently purchased a certified pre-owned 2014 Mustang convertible. Chris was extremely professional, efficient and knowledgable. I have been doing I recently purchased a certified pre-owned 2014 Mustang convertible. Chris was extremely professional, efficient and knowledgable. I have been doing a lot of comparison shopping and I got a great deal on the car. Compared to previous car buying experiences this was outstandingly easy and I would recommend Chris and this dealership to anyone. More

Chris Curry/ Subaru Chris was very helpful, friendly and not "pushy". He really worked with us to help us purchase the car we wanted. Made the whole experience enjoyable. Chris was very helpful, friendly and not "pushy". He really worked with us to help us purchase the car we wanted. Made the whole experience enjoyable. He followed through with a phone call a couple days after we had the car home to make sure we didn't have any questions. More

Thanks, Roberto. Love my new Subaru! I visited Frederick Motor Company last Saturday morning 'just to look' at the 2014 Subaru line. Roberta answered all my questions thoroughly, never pr I visited Frederick Motor Company last Saturday morning 'just to look' at the 2014 Subaru line. Roberta answered all my questions thoroughly, never pressured me, and was very respectful of the amount I'd budgeted for a new car. The two people I talked with in the finance department explained all the options thoroughly, yet again, there was no pressure to purchase anything I didn't want. Monday afternoon, I drove off the lot in my new car! I've never had such a positive car buying experience. I've recommended Frederick Motor Company to everyone. More

Fantastic Dealership and Sales Experience I bought a new Subaru Outback two days ago. Grant Schley and Frederick Motor Company were fantastic to work with. I solicited 8 dealerships for price I bought a new Subaru Outback two days ago. Grant Schley and Frederick Motor Company were fantastic to work with. I solicited 8 dealerships for price quotes. Frederick Motor Company was the farthest away, an hour drive. I live in Northern Virginia, and there are MANY dealerships in my area. Grant got back to me almost immediately with the lowest quote. He had done research to find the color and package I wanted, even though he didn't have it at his dealership. Over the next two days, he sent me dealer invoice information on the car and pricing. He was completely forthcoming and honest throughout the entire process and was never pushy or aggressive. I decided to go with Frederick Motor Company because of the low quote but also because of Grant's integrity. Once I notified the other dealers that I had made my decision, they immediately came at me with counteroffers that were equal to the initial quote given me by Frederick Motor Company. They also miraculously “found” cars that hadn't previously been on their lot. With these new offers, I could have purchased a car much closer to my home. However, I decided to stay with Grant and Frederick Motor Company because of their excellent customer service. I soon discovered that Grant also had a great deal of the "human element.' Knowing how excited I was about my purchase, when it arrived at his dealership, he texted me a photo of my car with the caption, "She is here!" The finance process and pickup of the car was just as easy and trouble free. I would highly recommend this dealership, and when I purchase a new car in 15 years (or maybe 20, knowing Subaru quality) I will certainly come back! Five Stars! More

Great service, great experience Overall great experience. Rick is extremely knowledgeable and uses a no-nonsense, no-pressure approach. I would highly recommend you go to FMC if co Overall great experience. Rick is extremely knowledgeable and uses a no-nonsense, no-pressure approach. I would highly recommend you go to FMC if considering a Subaru or Ford. More

New car purchase We have been loyal service customers of Frederick Motor, and were going to look there for a new to us 'used car'. Rick Kleinota was VERY patient, We have been loyal service customers of Frederick Motor, and were going to look there for a new to us 'used car'. Rick Kleinota was VERY patient, and went through all the differences of the cars available. New and used. We bought a new Subaru from your dealership, my husband is very happy, and bottom line cost made a lot of sense. No pushy tactics, just honestly and common sense about the budget we had. More

Great Buying Experience We went to Frederick Motor Company to test drive a couple models of the 2014 Subaru. Rick greeted us as we started to walk around the lot. He showed We went to Frederick Motor Company to test drive a couple models of the 2014 Subaru. Rick greeted us as we started to walk around the lot. He showed us the models we were interested in and we did a test drive in two models. I told Rick that we were interested, but were still looking. He said he understood and there was no pressure. I called the next day to talk with Rick and ask some questions. He answered those that he could and called back within about 10 minutes on the finance ones that he had to look up numbers. At that time I told him that since I was a Pastor and it was a really busy time of the year, I would call him back after Easter. Within two days, the car that we were going to replace with the new one died. I called Rick and we were at the dealership later that evening purchasing a new car. Both Rick and the Finance person (I cannot remember his name) stay with us after closing time to finish the deal. It was a long day and I was ready to go home. Rick told me I could come back sometime in the next few days to go over any questions I might have have about the features. I did just that. I called an made an appointment for about an hour later (which I was a couple of minutes late for) and Rick spent time with me going over the features and setting up the Bluetooth function. This was by far the best car buying experience I and my wife have ever had. More

Fantastic Service and Dealers!!!!!!! This was the first time i have bought a used car. I visited numerous dealerships in the Frederick area and all i met was pushy and forcefully employee This was the first time i have bought a used car. I visited numerous dealerships in the Frederick area and all i met was pushy and forcefully employees. A friend recommended the Frederick Motor Company . I was met by a sales consultant (Todd Walters) who was very friendly and helpful. Buying a car can be really stressful and up until this point i was getting frustrated. Todd was able to explain the different cars and help me decide what was available for my budget. The Frederick Motor Company worked very hard to get me financing on the vehicle. I would not have been able to buy a car without their help. If you want: Good service High Quality cars No pushy salesman I highly suggest you take a look at The Frederick Motor Company. More