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The Frederick Motor Company
Frederick, MD
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639 Reviews of The Frederick Motor Company
We were in and out of the dealership in less than 3 hours total, between test driving and keys in the hand. Brad was incredibly helpful and respectful of our time and financial considerations. total, between test driving and keys in the hand. Brad was incredibly helpful and respectful of our time and financial considerations. More
It took quite a while to make a business purchase. Around 4 hours. However Dave was easy to work with and stayed on top of it until it was completed. Thanks Around 4 hours. However Dave was easy to work with and stayed on top of it until it was completed. Thanks More
My wife and I had the best experience at Frederick Subaru. From the moment we arrived, Grant made us feel welcome. He clearly explained the differences between trims, encouraged questions, and was nev Subaru. From the moment we arrived, Grant made us feel welcome. He clearly explained the differences between trims, encouraged questions, and was never pushy. After my test drive, I was sure I wanted the car. Grant stayed late to finalize everything and took the time to walk us through all the features of my new Subaru. His assistance made what could have been an overwhelming process so enjoyable. Additionally, I thought I received a fair trade-in value for my old car, which aligned well with my research beforehand. Everyone at the dealership was friendly and helpful, and I doubt I'll ever have such a positive car-buying experience again. I'm thrilled with my Forester and the experience I had with the team at Frederick Subaru! More
Finance manager Stafford Horetz needs a lot of work on customer service!! Rude is an understatement. This man could care less about your customers. After making a smart comment and a said something back h customer service!! Rude is an understatement. This man could care less about your customers. After making a smart comment and a said something back he wouldn’t even look or acknowledge me or my wife. I just spent good money with you all because you had the Silverado I wanted. Will never ever refer anyone here or return here! I will be following up with the general manager and owner of this business! I’m not finished. More