The Ford Store San Leandro - Service Center

I had an issue with one of my service events. I sent a letter to the service manager and he contact me in one business day and arranged for a re-service. I sent a letter to the service manager and he contact me in one business day and arranged for a re-service. More

Not good They didn't really help me out with my case. The manager for service is not the greatest The manager for service is not the greatest More

they fixed a problem that another dealership couldn't. I appreciate how Billy helped and went forward getting this done. I appreciate how Billy helped and went forward getting this done. More

Willie always provides excellent service and advice. I had a warranty repair issue as well as a recall that needed to be dealt with. The only problem was the time that it took the dealership to get the I had a warranty repair issue as well as a recall that needed to be dealt with. The only problem was the time that it took the dealership to get the parts to take care of these two problems. As with everything else the supply chain is very slow right now. More

It was good He was very professional, on top of everything from start to finish. Made sure it got done on time. everything from start to finish. Made sure it got done on time. More

This was a recall service for the Transfit rear view camera. The staff was friendly and helpful. The service took longer than originally promised (overnight), evidently because the mechanic was given th camera. The staff was friendly and helpful. The service took longer than originally promised (overnight), evidently because the mechanic was given the wrong part… twice. But communication was good throughout. More

Excellent service and very nice people The person who helped me out was very kind and helpful helped me out was very kind and helpful More

I like the the way Willie goes above and beyond. He always listens to my concerns of my car. He always gives very good customer Service. He always listens to my concerns of my car. He always gives very good customer Service. More

The new mobil service is great they came to my house to perform a recall that’s great perform a recall that’s great More

The Ford store is great I appreciate everything they do. The service is great it’s the only dealer I go too. The service is great it’s the only dealer I go too. More