The Ford Store San Leandro - Service Center

Great Service Walk in for 37500 scheduled service on a Saturday. Evelyn got me checked in quickly and was able to have my car ready in just a couple of hours, which Walk in for 37500 scheduled service on a Saturday. Evelyn got me checked in quickly and was able to have my car ready in just a couple of hours, which was surprising because of the number of cars already in the service line when I got there. More

Top notch service! My experience yesterday with your advisor Cruz was top notch. I was scheduled to drop off my vehicle for a recall at 11, but somehow none of my inform My experience yesterday with your advisor Cruz was top notch. I was scheduled to drop off my vehicle for a recall at 11, but somehow none of my information showed up. Cruz was able to schedule me in, repairs were done earlier than scheduled and I could not be happier. Looking back, this was probably one of the best repair experiences I’ve ever encountered. Thank you Cruz! More

Always good service Some how I don't like this dealer to get a new car but the service department it's one of the best . Really helpful crew. Some how I don't like this dealer to get a new car but the service department it's one of the best . Really helpful crew. More

Service experience The service experience was okay. I came in early for the appointment but i was entertained right away. No long wait. I requested for a car wah and it The service experience was okay. I came in early for the appointment but i was entertained right away. No long wait. I requested for a car wah and it was done. More

Immediate service Service rep was professional, explained everything needed, followed progress of service and went over final paperwork. Was also friendlyand thorough Service rep was professional, explained everything needed, followed progress of service and went over final paperwork. Was also friendlyand thorough in waiting on mge. I have been a customer for 20 years and drive from Piedmont for service. More

Fast and great Billy did everything that I expected him to do in a reasonable time he’s fast efficient and knows what he’s talking about. I won’t go to another serv Billy did everything that I expected him to do in a reasonable time he’s fast efficient and knows what he’s talking about. I won’t go to another service writer Billies my man More

Excellent service Job well done. Work completed on time and faster than I expected. Price was a little less, too. Celli did a good job explaining everything to me. I fe Job well done. Work completed on time and faster than I expected. Price was a little less, too. Celli did a good job explaining everything to me. I felt like I was really important, rather than just the next guy in line. More

Fleet vehicle serrvice I recently took over fleet duties for my department and Ford vehicles make up the bulk of my fleet. After some very disappointing service from two di I recently took over fleet duties for my department and Ford vehicles make up the bulk of my fleet. After some very disappointing service from two different Ford dealerships in the area, I was referred to San Leandro Ford due to their reputation for excellent service. I met with Willie Pate and Robert Cai at the San Leandro Ford Service Department. I cant say enough good things about Willie, Robert and San Leandro Ford. The service for warranty and maintenance at San Leandro Ford has been nothing short of outstanding! Willie and Robert have always been very accommodating to my schedule and they have my cars serviced with lightning speed. More

My service experience Professional...timely...great service. I have always been pleased with this dealer. i plan to buy a new car soon and will definitely come back here! Professional...timely...great service. I have always been pleased with this dealer. i plan to buy a new car soon and will definitely come back here! More

on time and every thing done exceeded my expectation Ahead of time and every thing done exceeded my expectation including the car wash. Simon was excellent in setting expectations, providing updates and Ahead of time and every thing done exceeded my expectation including the car wash. Simon was excellent in setting expectations, providing updates and delivering on promise More