The Ford Store San Leandro - Service Center

Fleet vehicle serrvice I recently took over fleet duties for my department and Ford vehicles make up the bulk of my fleet. After some very disappointing service from two di I recently took over fleet duties for my department and Ford vehicles make up the bulk of my fleet. After some very disappointing service from two different Ford dealerships in the area, I was referred to San Leandro Ford due to their reputation for excellent service. I met with Willie Pate and Robert Cai at the San Leandro Ford Service Department. I cant say enough good things about Willie, Robert and San Leandro Ford. The service for warranty and maintenance at San Leandro Ford has been nothing short of outstanding! Willie and Robert have always been very accommodating to my schedule and they have my cars serviced with lightning speed. More

My service experience Professional...timely...great service. I have always been pleased with this dealer. i plan to buy a new car soon and will definitely come back here! Professional...timely...great service. I have always been pleased with this dealer. i plan to buy a new car soon and will definitely come back here! More

on time and every thing done exceeded my expectation Ahead of time and every thing done exceeded my expectation including the car wash. Simon was excellent in setting expectations, providing updates and Ahead of time and every thing done exceeded my expectation including the car wash. Simon was excellent in setting expectations, providing updates and delivering on promise More

Great service The Ford dealership gives great service. My only complaint would be that they don't do drop ins anymore and limited service on Saturdays. Other than The Ford dealership gives great service. My only complaint would be that they don't do drop ins anymore and limited service on Saturdays. Other than that great customer service. they do a great job repairing and servicing my car. More

Wounderfull The only ford I go too. The oil changes are fast and Billy takes care of me. Every time I go in I ask for billy The only ford I go too. The oil changes are fast and Billy takes care of me. Every time I go in I ask for billy More

Great Service Every Time! A big thank you to the Ford team for providing excellent service. Techs always provide friendly service, with well informed answers to my questions. A big thank you to the Ford team for providing excellent service. Techs always provide friendly service, with well informed answers to my questions. Highly recommended! More

Fusion Service Service was quick and efficient as promised. Jeff Armstrong did a great job as usual, He pointed out future service needs and the projected timing. Service was quick and efficient as promised. Jeff Armstrong did a great job as usual, He pointed out future service needs and the projected timing. More

Fusion for stearing wheel bolts Great service including a full review of any needed regular service. I received a fair price to add the cabin air filter replacement. Overall good a Great service including a full review of any needed regular service. I received a fair price to add the cabin air filter replacement. Overall good and prompt service. More

90000 mile service The Ford Store has had a couple bad years due to ownership and poor management that seemed to make my service experience worse than the preceding year The Ford Store has had a couple bad years due to ownership and poor management that seemed to make my service experience worse than the preceding years I used them. I did not like the sales people so bought my vehicle somewhere else, and brought it here for the service and maintenance work. Things seemed much better with Dan Andrade as manager, and worse after he left. It seems that things are getting better very slowly, and I hope it really improves since I live close by. Billy in service is really nice to work with and is honest about what is going on. Picking up my vehicle took way too long. More

Great! Very professional, fast service. My only feedback is to increase the frequency and participants for shuttle service. There was a really long wait Very professional, fast service. My only feedback is to increase the frequency and participants for shuttle service. There was a really long wait and a huge need when I went. More