The Ford Store San Leandro - Service Center

90000 mile service The Ford Store has had a couple bad years due to ownership and poor management that seemed to make my service experience worse than the preceding year The Ford Store has had a couple bad years due to ownership and poor management that seemed to make my service experience worse than the preceding years I used them. I did not like the sales people so bought my vehicle somewhere else, and brought it here for the service and maintenance work. Things seemed much better with Dan Andrade as manager, and worse after he left. It seems that things are getting better very slowly, and I hope it really improves since I live close by. Billy in service is really nice to work with and is honest about what is going on. Picking up my vehicle took way too long. More

Fusion for stearing wheel bolts Great service including a full review of any needed regular service. I received a fair price to add the cabin air filter replacement. Overall good a Great service including a full review of any needed regular service. I received a fair price to add the cabin air filter replacement. Overall good and prompt service. More

Great! Very professional, fast service. My only feedback is to increase the frequency and participants for shuttle service. There was a really long wait Very professional, fast service. My only feedback is to increase the frequency and participants for shuttle service. There was a really long wait and a huge need when I went. More

In n’ out service ! Dropped it off for regular new car service and it was as done on time !!! No problems with the car . Pleasant experience! Wouldn’t have it any other Dropped it off for regular new car service and it was as done on time !!! No problems with the car . Pleasant experience! Wouldn’t have it any other way More

Brought car in for a service The annual service was quick, (taking only a couple of hours,) efficient and covered everything that we needed. The staff were friendly, helpful and c The annual service was quick, (taking only a couple of hours,) efficient and covered everything that we needed. The staff were friendly, helpful and courteous. More

Excellent service and communication I always choose this dealer to bring my Explorer for service and repair. I find that all the members of staff are friendly and upfront and explain wha I always choose this dealer to bring my Explorer for service and repair. I find that all the members of staff are friendly and upfront and explain what will happen and the ETA on any work. Most recently I brought my explorer in as there was a warning light on. My technician called with regular updates on the diagnostics, repairs required and the cost of the work. The regular updates meant I had confidence in the work and when I would get my vehicle back which meant I could plan accordingly. More

Very friendly and helpful Needed someone to look at my tire it had a nail. They took me without an appointment and got me in out in a couple of hours Needed someone to look at my tire it had a nail. They took me without an appointment and got me in out in a couple of hours More

friendly staff quick service Service staff was very polite, kept me inform when the vehicle was ready. My vehicle was completed in one hour, which was far better then my last visi Service staff was very polite, kept me inform when the vehicle was ready. My vehicle was completed in one hour, which was far better then my last visit. More

Easy to work with. Easy to get an appt., quicky done, good price. They washed my van and did it very well. I do not know what else you want me to say. Easy to get an appt., quicky done, good price. They washed my van and did it very well. I do not know what else you want me to say. More

Great service Very friendly service writer Kevin was great ! Was greeted when I drove in from start to finish great experience 👍 They even washed my car very hap Very friendly service writer Kevin was great ! Was greeted when I drove in from start to finish great experience 👍 They even washed my car very happy ! More