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The Ford Store San Leandro - Service Center

San Leandro, CA

4.0
362 Reviews

362 Reviews of The Ford Store San Leandro - Service Center

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October 02, 2018

Quick and Courteous I was in for routine 6 month service. Simon checked me in, and he was courteous and thorough. He also answered all of my questions. More

by http404notfound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon
September 30, 2018

Awesome service Upon a recent visit to your dealer this service sets the others apart. I came in on a appointment and Jerry(I think that’s his name) guided me forward More

by xxxxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Purcell
September 23, 2018

Greatly improved service I have to say that I think you must have paid attention to my prior assessments of the service received at San Leandro Ford Store. The last two appoin More

by alarmjob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gilbert, Araceli and Simon
September 15, 2018

Excellent For Preventative Maintenance I always take my car to this dealership for service. I receive good service on the vehicle and the Advisors always listen to my concerns. On this vis More

by CPrepeat10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Galvao
September 15, 2018

Great service Took care of my sync problem in my 2017 CMax and provided a loaner as they kept the vehicle overnight to make sure the problem was rectified. Got the More

by paulchuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Galvao and Maile Packard
September 14, 2018

Getting it done My experience was a 5 star rating. I experienced a courteous on time check-in. I was given all the information of what I getting down and recommend More

by Alejandro2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Araceli
September 14, 2018

Great Experience The staff was very friendly and took care of all my needs. My service advisor Kevin was very knowledgeable and helpful. The receptionist Tina was plea More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Christina JR
September 13, 2018

1st Service Good experience at this dealership for my new Explorer and Shelby GT350. The work was done in a reasonable amount of time at a fair price. More

by linkspro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, my service advisor.
August 19, 2018

15K Service Great service from Ivi in Service and the mechanic who serviced car. A bit slow on answer the phone and scheduling appointments at the front desk. B More

by Denise123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivi (Service writer)
August 13, 2018

Awesome Billy is awesome. So many ways to fail. But billy takes care of me. It’s hard to get his full attention but he does his best and you can tell he actua More

by Bsevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
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