The Ford Store San Leandro - Service Center

Knowledgeable and Reliable I can always depend on The Ford Store's Service Department to find the problem and fix it. Over the years I've taken my car there for a wide range of I can always depend on The Ford Store's Service Department to find the problem and fix it. Over the years I've taken my car there for a wide range of service repairs, big and small. If there's a replacement part needed that's not in stock, they can get it. The Service Advisors are friendly and professional. More

Quick repair The rear doors wouldn't open from the inside. Paul was able to schedule the repair quickly and the care was returned promptly. Paul is our usual ser The rear doors wouldn't open from the inside. Paul was able to schedule the repair quickly and the care was returned promptly. Paul is our usual service writer for our fleet of cars and he's great to work with. More

A pleasure Vince was a pleasure to deal with, a great people person. For ad busy as they are the service center is run like a well oiled machine Vince was a pleasure to deal with, a great people person. For ad busy as they are the service center is run like a well oiled machine More

Easy delivery and pickup Had my first service of my 2018 Focus ST made an appointment for my service. Quick and easy drop off and pick up of my vehicle. Vehicle was ready whe Had my first service of my 2018 Focus ST made an appointment for my service. Quick and easy drop off and pick up of my vehicle. Vehicle was ready when promised. Vehicle was nice an clean when I picked it up. More

Excellent Service The service team was extremely helpful and responsive. They answered all my questions and kept me up to date on the status of my car's service. The service team was extremely helpful and responsive. They answered all my questions and kept me up to date on the status of my car's service. More

My experience was very good Staff was excellent, courteous, took info . Got car done fast. Simon took info and explain to me the cost and what was going to be done. Everything he Staff was excellent, courteous, took info . Got car done fast. Simon took info and explain to me the cost and what was going to be done. Everything he explain came out to be true-no surprises! More

Great professional service Paul is Professional in every sense of the word. Calm cool and a pleasure to deal with. He treated me like a family member. WoW Paul is Professional in every sense of the word. Calm cool and a pleasure to deal with. He treated me like a family member. WoW More

Amazing Billy took care of my vehicle in a timely fashion. He always makes me smile and feel comfortable. He goes above and beyond. I recommend him to my frie Billy took care of my vehicle in a timely fashion. He always makes me smile and feel comfortable. He goes above and beyond. I recommend him to my friends all the time. More

Easy & Quick Process I loved the e-mail reminder notice, ability to make the appointment online and the free carwash service. My customer rep was very professional and co I loved the e-mail reminder notice, ability to make the appointment online and the free carwash service. My customer rep was very professional and courteous. More

Customer service I was able to get an appointment within a week and dropped my car off and picked it up after work. Service Advisor Araceli Sanchez was very helpful an I was able to get an appointment within a week and dropped my car off and picked it up after work. Service Advisor Araceli Sanchez was very helpful and definitely an asset to the Ford Store. More