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The Ford Store San Leandro - Service Center

San Leandro, CA

4.0
335 Reviews

335 Reviews of The Ford Store San Leandro - Service Center

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July 20, 2018

Immediate service Service rep was professional, explained everything needed, followed progress of service and went over final paperwork. Was also friendlyand thorough More

by Tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
July 18, 2018

Fast and great Billy did everything that I expected him to do in a reasonable time he’s fast efficient and knows what he’s talking about. I won’t go to another serv More

by Bsevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
July 15, 2018

Excellent service Job well done. Work completed on time and faster than I expected. Price was a little less, too. Celli did a good job explaining everything to me. I fe More

by Gunner47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelli Sanchez
June 28, 2018

Fleet vehicle serrvice I recently took over fleet duties for my department and Ford vehicles make up the bulk of my fleet. After some very disappointing service from two di More

by Fleet Mgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Pate and Robert Cai
June 28, 2018

My service experience Professional...timely...great service. I have always been pleased with this dealer. i plan to buy a new car soon and will definitely come back here! More

by Pleased customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon this time...in past, Billy, Randell....I'm always pleased
June 16, 2018

on time and every thing done exceeded my expectation Ahead of time and every thing done exceeded my expectation including the car wash. Simon was excellent in setting expectations, providing updates and More

by John Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Ortiz
June 14, 2018

Great service The Ford dealership gives great service. My only complaint would be that they don't do drop ins anymore and limited service on Saturdays. Other than More

by lomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
June 08, 2018

Wounderfull The only ford I go too. The oil changes are fast and Billy takes care of me. Every time I go in I ask for billy More

by Bsevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
June 01, 2018

Great Service Every Time! A big thank you to the Ford team for providing excellent service. Techs always provide friendly service, with well informed answers to my questions. More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Severs
May 31, 2018

Fusion Service Service was quick and efficient as promised. Jeff Armstrong did a great job as usual, He pointed out future service needs and the projected timing. More

by ronomuc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
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