The Ford Store San Leandro - Service Center

1st Service Good experience at this dealership for my new Explorer and Shelby GT350. The work was done in a reasonable amount of time at a fair price. Good experience at this dealership for my new Explorer and Shelby GT350. The work was done in a reasonable amount of time at a fair price. More

15K Service Great service from Ivi in Service and the mechanic who serviced car. A bit slow on answer the phone and scheduling appointments at the front desk. B Great service from Ivi in Service and the mechanic who serviced car. A bit slow on answer the phone and scheduling appointments at the front desk. But Ivi and the mechanic are great. More

Awesome Billy is awesome. So many ways to fail. But billy takes care of me. It’s hard to get his full attention but he does his best and you can tell he actua Billy is awesome. So many ways to fail. But billy takes care of me. It’s hard to get his full attention but he does his best and you can tell he actually cares. More

Cruz, the problem solving service person. Ford's computer's glitched and as such it did not show that I had prepaid service and a 100K mile warranty, luckily Ms. Cruz the service person was ab Ford's computer's glitched and as such it did not show that I had prepaid service and a 100K mile warranty, luckily Ms. Cruz the service person was able to untangle the drama and take care of me and my truck. More

service pleasant service rep. and timely service. it was nice to have my car washed after service was completed. everyone was very courteous and very effici pleasant service rep. and timely service. it was nice to have my car washed after service was completed. everyone was very courteous and very efficient. More

treatment I always get treated good. The staff is very courteous and work with me. They get my car in right away and I usually get it back within an hour someti I always get treated good. The staff is very courteous and work with me. They get my car in right away and I usually get it back within an hour sometimes two. More

Great Service Walk in for 37500 scheduled service on a Saturday. Evelyn got me checked in quickly and was able to have my car ready in just a couple of hours, which Walk in for 37500 scheduled service on a Saturday. Evelyn got me checked in quickly and was able to have my car ready in just a couple of hours, which was surprising because of the number of cars already in the service line when I got there. More

Top notch service! My experience yesterday with your advisor Cruz was top notch. I was scheduled to drop off my vehicle for a recall at 11, but somehow none of my inform My experience yesterday with your advisor Cruz was top notch. I was scheduled to drop off my vehicle for a recall at 11, but somehow none of my information showed up. Cruz was able to schedule me in, repairs were done earlier than scheduled and I could not be happier. Looking back, this was probably one of the best repair experiences I’ve ever encountered. Thank you Cruz! More

Always good service Some how I don't like this dealer to get a new car but the service department it's one of the best . Really helpful crew. Some how I don't like this dealer to get a new car but the service department it's one of the best . Really helpful crew. More

Service experience The service experience was okay. I came in early for the appointment but i was entertained right away. No long wait. I requested for a car wah and it The service experience was okay. I came in early for the appointment but i was entertained right away. No long wait. I requested for a car wah and it was done. More