The Ford Store San Leandro - Service Center

Getting it done My experience was a 5 star rating. I experienced a courteous on time check-in. I was given all the information of what I getting down and recommend My experience was a 5 star rating. I experienced a courteous on time check-in. I was given all the information of what I getting down and recommendations. Professional and attentive service was provided to me. I was satisfied. More

Great Experience The staff was very friendly and took care of all my needs. My service advisor Kevin was very knowledgeable and helpful. The receptionist Tina was plea The staff was very friendly and took care of all my needs. My service advisor Kevin was very knowledgeable and helpful. The receptionist Tina was pleasant and directed me to where I needed to go. The salesman JR showed me the new model of my car while I waited. Keep up the great work everyone! More

1st Service Good experience at this dealership for my new Explorer and Shelby GT350. The work was done in a reasonable amount of time at a fair price. Good experience at this dealership for my new Explorer and Shelby GT350. The work was done in a reasonable amount of time at a fair price. More

15K Service Great service from Ivi in Service and the mechanic who serviced car. A bit slow on answer the phone and scheduling appointments at the front desk. B Great service from Ivi in Service and the mechanic who serviced car. A bit slow on answer the phone and scheduling appointments at the front desk. But Ivi and the mechanic are great. More

Awesome Billy is awesome. So many ways to fail. But billy takes care of me. It’s hard to get his full attention but he does his best and you can tell he actua Billy is awesome. So many ways to fail. But billy takes care of me. It’s hard to get his full attention but he does his best and you can tell he actually cares. More

Cruz, the problem solving service person. Ford's computer's glitched and as such it did not show that I had prepaid service and a 100K mile warranty, luckily Ms. Cruz the service person was ab Ford's computer's glitched and as such it did not show that I had prepaid service and a 100K mile warranty, luckily Ms. Cruz the service person was able to untangle the drama and take care of me and my truck. More

service pleasant service rep. and timely service. it was nice to have my car washed after service was completed. everyone was very courteous and very effici pleasant service rep. and timely service. it was nice to have my car washed after service was completed. everyone was very courteous and very efficient. More

treatment I always get treated good. The staff is very courteous and work with me. They get my car in right away and I usually get it back within an hour someti I always get treated good. The staff is very courteous and work with me. They get my car in right away and I usually get it back within an hour sometimes two. More

Great Service Walk in for 37500 scheduled service on a Saturday. Evelyn got me checked in quickly and was able to have my car ready in just a couple of hours, which Walk in for 37500 scheduled service on a Saturday. Evelyn got me checked in quickly and was able to have my car ready in just a couple of hours, which was surprising because of the number of cars already in the service line when I got there. More

Top notch service! My experience yesterday with your advisor Cruz was top notch. I was scheduled to drop off my vehicle for a recall at 11, but somehow none of my inform My experience yesterday with your advisor Cruz was top notch. I was scheduled to drop off my vehicle for a recall at 11, but somehow none of my information showed up. Cruz was able to schedule me in, repairs were done earlier than scheduled and I could not be happier. Looking back, this was probably one of the best repair experiences I’ve ever encountered. Thank you Cruz! More